Mazuma Mobile Reviews

Name: Mazuma Mobile
Address: Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe, Morecambe
Rating: 4.15

4.2 Rating 2,040 Reviews

79 %

of reviewers recommend Mazuma Mobile

Company Reviews

Metrics

Info

4.2

Based on 2,040 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

About Mazuma Mobile:

Mazuma is one of the most trusted and longest standing technology recyclers in the UK. With over 15 years’ experience, we buy and sell high quality mobile phones, tablets, smart watches, laptops and games consoles.

Mazuma have paid out over £221 million to over 4 million happy customers.

www.mazumamobile.com.

Visit Website

Phone:

0845 8723000

Email:

Customerservices@mazumamobile.com

Location:

Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe
Morecambe
LA3 3PB

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Mazuma Mobile 1 star review on 7th August 2024

Mark

Mazuma Mobile 1 star review on 6th August 2024

Anonymous

Mazuma Mobile 1 star review on 10th June 2024

Laura

Mazuma Mobile 1 star review on 13th January 2023

Rab Forbes

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely outstanding service. Mazuma did exactly as promised in their guide: sent out postage paid envelope, acknowledged receipt of phone and paid the agreed price within hours of receiving the handset. Not often a company delivers such exceptional service these days, thank you and well done!”

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Posted 4 years ago

Good afternoon Adrian, Thank you for taking the time to review Mazuma Mobile. We are glad to hear you had a great experience with us and we hope that you come back to us again in the future. Kind regards Mazuma

Posted 4 years ago

“Excellent service from start to finish.”

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Posted 4 years ago

Good afternoon Bryan, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Great Service with a quick response. Thank you!”

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Posted 4 years ago

Good afternoon Brian, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Quick process. Was paid the amount I was quoted!”

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Posted 4 years ago

Good afternoon Laura, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Excellent service”

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Posted 4 years ago

Good afternoon Stephen, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Best mobile buyer company around. Honest. Trustworthy. And most importantly the price they quote is the price you get unlike their competitors. 5 star company!”

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Posted 4 years ago

Good afternoon Stuart, Thank you for your review, we are really happy to hear of your experience with Mazuma, we appreciate the positive comments Kind regards Mazuma

Posted 4 years ago

“excellent service as always”

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Posted 4 years ago

Good morning, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Fantastic process from start to finish”

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Posted 4 years ago

Good morning June, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Very easy to find the phone too want to sell, then just pop it in the bag and send it back in a couple of days the money is in your account, just plane easy.”

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Posted 4 years ago

Good morning Richard, Thank you for your review, we are really happy to hear of your experience with Mazuma, we appreciate the positive comments Kind regards Mazuma

Posted 4 years ago

“Excellent service use Mazuma every year absolutely faultless”

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Posted 4 years ago

Good morning Michael, Thank you for your review, we are really happy to hear of your experience with Mazuma, we appreciate the positive comments Kind regards Mazuma

Posted 4 years ago

“Very easy and simple process!! Excellent!”

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Posted 4 years ago

Good morning Emma, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Always great service have used over 10 times and always 5 stars”

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Posted 4 years ago

Good morning Danny, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Fast payment!”

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Posted 4 years ago

Good afternoon Rob, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Getting the payment was a bit strange - I was sent 3 separate emails which was confusing.”

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Posted 4 years ago

Good afternoon Erdeniz, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Really good service. I don’t leave reviews generally, but this was worthy of my time. Supremely fast! Within 2 days of posting my phone I received the money in my bank. 🔥”

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Posted 4 years ago

Good morning Will, Thank you for taking the time to review Mazuma Mobile. We are glad to hear you had a great experience with us and we hope that you come back to us again in the future. Kind regards Mazuma

Posted 4 years ago

“Great service, always kept up to date and payment made fast as described. A great option to offload your tech, even if faulty.”

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Posted 4 years ago

Good morning Ian, Thank you for your review, we are really happy to hear of your experience with Mazuma, we appreciate the positive comments Kind regards Mazuma

Posted 4 years ago

“Fabulous service. Well done.”

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Posted 4 years ago

Good morning Michael, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Excellent service. Sent phone out on a Wednesday and paid out on the Thursday and actually gave us great value for our iPhone XR. 100% recommend this”

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Posted 4 years ago

Good morning James, Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us. Kind regards Mazuma

Posted 4 years ago

“Can’t fault the service I received..all sorted very quickly and efficiently..highly recommend”

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Posted 4 years ago

Good morning Karen, Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us. Kind regards Mazuma

Posted 4 years ago

“Excellent again! Fast payment and easy transaction”

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Posted 4 years ago

Good morning Sharon, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

Mazuma Mobile is rated 4.2 based on 2,040 reviews