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Mazuma Mobile Reviews

4.2 Rating 2,007 Reviews

80 %

of reviewers recommend Mazuma Mobile

Company Reviews

4.2

Based on 2,007 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.3 out of 5
Returns & Refunds
Returns Process	Easy

About Mazuma Mobile:

Mazuma Mobile are UK’s favourite mobile phone recycling website.
We re-home, on average, 150,000 mobiles per month - we're one of the leading mobile phone REUSE specialists in Europe and have already paid out over £68 million to 100’s of 1000’s of happy

Visit Website

Phone:

0845 8723000

Email:

Customerservices@mazumamobile.com

Location:

Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe
Morecambe
LA3 3PB

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Mazuma Mobile 5 star review on 4th March 2023

George C Thompson

Mazuma Mobile 5 star review on 4th March 2023

George C Thompson

Mazuma Mobile 1 star review on 13th January 2023

Mazuma Mobile 1 star review on 13th January 2023

Mazuma Mobile 1 star review on 26th August 2022

Mazuma Mobile 1 star review on 26th August 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time I’ve ever used Mazuma Mobile - fantastic service, will definitely recommend to other people & will only ever use this site going forwards when it comes to selling a phone. Can’t fault any of it - from start to finish.”

Posted 2 years ago

Good morning Andrew, Thank you for the five-star review and the recommendation. Kind regards Mazuma

Posted 2 years ago

“Prompt payment”

Posted 2 years ago

Good morning Debra, Thank you for five-star review, it's great you received prompt payment, Kind regards Mazuma

Posted 2 years ago

“Easy, quick and convenient.”

Posted 2 years ago

Good morning Matthew, Thank you for the five-star review. It's great to hear your positive comments, Kind regards Mazuma

Posted 2 years ago

“excellent service,good price,prompt payment,defenitely use again”

Posted 2 years ago

Good afternoon David, Thank you for the five-star review, we really appreciate it, Kind regards Mazuma

Posted 2 years ago

“Good service quick payment to”

Posted 2 years ago

Good morning Peter, Thank you for the review, we really appreciate it, Kind regards Mazuma

Posted 2 years ago

“Great service fast payment”

Posted 2 years ago

Good morning Sharon, Thank you for the five-star review and for choosing Mazuma, Kind regards Mazuma

Posted 2 years ago

“Totally efficient just like the last time I used them!!!!! 10/10”

Posted 2 years ago

Good morning Andy, Thank you for the five-star review, we really appreciate it, Kind regards Mazuma

Posted 2 years ago

“Quick, simple and secure. The money was in my account just over 24 hours after my phone was picked up. Well done Mazuma 👏🏻👏🏻”

Posted 2 years ago

Good morning, Thank you for the five-star review, it's great to hear your positive comments, Kind regards Mazuma

Posted 2 years ago

“Very simple and efficient. Highly recommended. Money for my old phone in my account within a week of initial inquiry.”

Posted 2 years ago

Good afternoon Keith, Thank you for recommending Mazuma! We are glad to hear that you had a great experience with us. Kind regards Mazuma

Posted 2 years ago

“have used mazuma a few times and always had fair prices and quik efficient no hassle service would recommend”

Posted 2 years ago

Good morning Catherine, Thank you for recommending Mazuma! We are glad to hear that you had a great experience with us. Kind regards Mazuma

Posted 2 years ago

“It was good, quick, easy money. I sold two very very broken phones and got £75, it would’ve costed so much to fix them that I just got new ones so they were just sat around before this.”

Posted 2 years ago

Good morning, Thank you for your review, we are happy to hear of your experience with Mazuma and we appreciate the positive comments Kind regards Mazuma

Posted 2 years ago

“Very easy to use and quick payment”

Posted 2 years ago

Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 2 years ago

“Mazuma didn’t offer the highest valuation for my device but they did honour the price they quoted, I had already sent it to another re cycler who offered a good price for my iPhone but as soon as they received it slashed the offer due to a failed battery health check. I had my device returned and sent it to Mazuma instead. One tip I would suggest is to contact Mazuma before you send your device to find out what they call good battery health. I was told for my model and age of the phone anything over 70% Would be good enough and mine had 82% so I knew it would be ok.”

Posted 2 years ago

Good afternoon, Thank you for choosing Mazuma. We really appreciate your feedback. Kind regards Mazuma

Posted 2 years ago

“Always use Mazuma - wouldn’t think of using anyone else. Quick service, same day payment, they’ve never failed us.”

Posted 2 years ago

Good morning Rebecca, Thank you for choosing Mazuma. We really appreciate your five-star review. Kind regards Mazuma

Posted 2 years ago

“Had a great experience. The whole process was super quick and easy. Loved how they kept me up to date every step of the way. Would defo use again and will recommend to family and friends.”

Posted 2 years ago

Good morning Linda, Thank you for recommending Mazuma! We are glad to hear that you had a great experience with us. Kind regards Mazuma

Posted 2 years ago

“Very easy,quick and reliable company to sell and electrical item to them. I have used Mazuma a couple times and got an instant response! Amazing”

Posted 2 years ago

Good morning Toyah, Thank you for choosing Mazuma. We really appreciate your five-star review. Kind regards Mazuma

Posted 2 years ago

“Fantastic 5* service. Sent me the selling packet to send my phone to Mazuma within a couple days, they received my phone within 2 days and I received my payout the exact same day as they received the phone! Received email updates at every stage of the process as well which kept me in the loop and was very assuring. If you want a easy, hassle free and professional business to deal with then I would most definitely recommend Mazuma, and I myself will be using them again in the future!”

Posted 2 years ago

Good morning, Thank you for recommending Mazuma! We are glad to hear that you had a great experience with us. Kind regards Mazuma

Posted 2 years ago

“As ever, faultless. Many thanks”

Posted 2 years ago

Good morning Kate, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 2 years ago

“Quick efficient service. Would recommend”

Posted 2 years ago

Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards, Mazuma Mobile

Posted 2 years ago

“Really pleased. Easy to use and quick less than a week to get money for my phone.”

Posted 2 years ago

Good morning, Thank you for choosing Mazuma. We really appreciate your five-star review. Kind regards, Mazuma Mobile

Posted 2 years ago

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Mazuma Mobile is rated 4.2 based on 2,007 reviews