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Mazuma Mobile Reviews

4.2 Rating 2,007 Reviews

80 %

of reviewers recommend Mazuma Mobile

Company Reviews

4.2

Based on 2,007 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.3 out of 5
Returns & Refunds
Returns Process	Easy

About Mazuma Mobile:

Mazuma Mobile are UK’s favourite mobile phone recycling website.
We re-home, on average, 150,000 mobiles per month - we're one of the leading mobile phone REUSE specialists in Europe and have already paid out over £68 million to 100’s of 1000’s of happy

Visit Website

Phone:

0845 8723000

Email:

Customerservices@mazumamobile.com

Location:

Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe
Morecambe
LA3 3PB

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Mazuma Mobile 5 star review on 4th March 2023

George C Thompson

Mazuma Mobile 5 star review on 4th March 2023

George C Thompson

Mazuma Mobile 1 star review on 13th January 2023

Mazuma Mobile 1 star review on 13th January 2023

Mazuma Mobile 1 star review on 26th August 2022

Mazuma Mobile 1 star review on 26th August 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Used mazuma few times great service”

Posted 2 years ago

Good afternoon Steve, Thank you for the five-star review, we really appreciate it, Kind regards Mazuma

Posted 2 years ago

“Quick, easy and got what they quoted me. They picked up by DPD and I got the money the next day!”

Posted 2 years ago

“Quick and efficient service. Have used on a number of occasions and would highly recommend.”

Posted 2 years ago

Good afternoon Neil, Thank you for the five-star review and recommendation, Kind regards Mazuma

Posted 2 years ago

“It was quick and easy and everything went smoothly, just as described in their publicity.”

Posted 2 years ago

Good morning Judith, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 2 years ago

“I got exactly the amount first stated and paid out the next day was very impressed will use these again”

Posted 2 years ago

Good morning Lynn, Thank you for choosing Mazuma. We really appreciate your five-star review. Kind regards Mazuma

Posted 2 years ago

“Excellent service and equally quick.”

Posted 2 years ago

Good afternoon Mark, Thank you for the five-star review, we really appreciate it, Kind regards Mazuma

Posted 2 years ago

“Seamless, fast, very user friendly service.”

Posted 2 years ago

Good morning, Thank you for the five-star review, we really appreciate it, Kind regards Mazuma

Posted 2 years ago

“amazing service and super fast payment”

Posted 2 years ago

Good afternoon Yani, Thank you for choosing Mazuma. We really appreciate your five-star review. Kind regards Mazuma

Posted 2 years ago

“Sending my mobile was very easy and there was no charge for this. Communication was brilliant throughout and was advised of progress at every stage. I was given the amount for my phone that was agreed originally which I was over the moon with. Will use again.”

Posted 2 years ago

Good afternoon Jenna, Thank you for your five-star review! We are pleased to hear that you received a great service when selling your device to us. We hope that you will use us again in the future. Kind regards Mazuma

Posted 2 years ago

“Very quick service, paid what was quoted for my phones, will use again!!”

Posted 2 years ago

Good afternoon, Thank you for your review, we are happy to hear of your experience with Mazuma and we appreciate the positive comments Kind regards Mazuma

Posted 2 years ago

“After another company tried to con me out of money Mazuma collected my phone and paid me the next day”

Posted 2 years ago

Good afternoon Stevie, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 2 years ago

“Excellent service, super fast payment. Will use again!”

Posted 2 years ago

Good afternoon Melanie, Thank you for choosing Mazuma. We really appreciate your five-star review. Kind regards Mazuma

Posted 2 years ago

“Received payment on the day they received the phonr”

Posted 2 years ago

Good morning Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 2 years ago

“Such an easy process!!”

Posted 2 years ago

Good morning Lily, Thank you for choosing Mazuma. We really appreciate your five-star review. Kind regards Mazuma

Posted 2 years ago

“Whole process was very fast and the money was in my account the same day they received it.”

Posted 2 years ago

Good morning Becky, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 2 years ago

“Quoted, posted the paid me the value they said….superb service”

Posted 2 years ago

Good morning Gavin, Thank you for choosing Mazuma. We really appreciate your five-star review. Kind regards Mazuma

Posted 2 years ago

“Really easy and so quick - devices checked and money in my account in less than 48 hours.”

Posted 2 years ago

Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 2 years ago

“Amazing service, payment received within an hour of the email saying they had my phone. 100% recommended and will use again!”

Posted 2 years ago

Good morning Thank you for recommending Mazuma! We are glad to hear that you had a great experience with us. Kind regards Mazuma

Posted 2 years ago

“Again absolutely fantastic and easy to use, quick and efficient. Once again delivered value.”

Posted 2 years ago

Good afternoon Graeme, Thank you for the five-star review, it's great to hear your positive comments! Kind regards Mazuma

Posted 2 years ago

“Great price, great service, can’t really say more!”

Posted 2 years ago

Good morning Peter, Thank you for the five-star review. We're glad to hear you received great service and a great price, Kind regards Mazuma

Posted 2 years ago

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Mazuma Mobile is rated 4.2 based on 2,007 reviews