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Mazuma Accountants Reviews

4.8 Rating 125 Reviews

95 %

of reviewers recommend Mazuma Accountants

Company Reviews

4.8

Based on 125 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Mazuma Accountants:

Don’t worry about your accounts. We’ve got this.
We’ve been the pioneers of hassle-free accountancy for over 13 years. From £28 + VAT per month we'll take care of everything for you. Join us and never worry about your bookkeeping, accounts and tax again.

Visit Website

Phone:

0333 0143369

Email:

sales@mazumamoney.co.uk

Location:

Dragon House, Princes Way, Bridgend Industrial Estate, Bridgend
Bridgend
CF31 3AQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, really helpful team at Mazuma who do everything for me. They remind me to send them my paperwork to do my bookkeeping and make sure everything gets filed on time to HMRC. I also love their free app which means I don't have to pay for another app to do my invoicing to my customers saving me money!”

“"The computer says no" is the best description of this company. They gave us bad advise which was late and they then said it wasn't their fault? Every time you filed something they make mistakes or can't read the simple reports printed from Sage correctly. If your business doesn't fit in with their basic computer driven service your stuffed. Very poor communications mostly delivered by non qualified people as their so called qualified Accountants only seem to work part time. When it comes to signing off your accountants or Tax Return you'll receive an email everyday that you haven't replied, very annoying and very amateurish service. Find your self a local accountant and you'll be looked after a lot better than these people.”

Hi Colin, We're sorry to hear that you feel this way. We do understand that sometimes it is frustrating that items that you feel should be tax deductible are not. We do not make the tax rules and can only advise on the best course of action for our clients to avoid investigation or penalty by HMRC. As many of our staff have families, we operate family-friendly policies that allow them to work away from the non-conventional 9 to 5 regime. However, we always make sure that queries are answered and all our staff are qualified for the work they do. Our tax return document system automatically reminds people that they have an unsigned tax return - we find that most clients appreciate this so that they don't forget to sign it and end up missing a filing deadline and incurring a late filing penalty. Overall, we always try to act in our clients best interests. We are very sorry that you do not feel we have done this with you on this occasion.

“Speedy effective service. Always friendly and helpful. What more do you need.”

“I wanted to commend the help that Nathan has been giving me, especially with the recent questions I had about our business accounts. Nathan has been very patient with my emails and regular questions about our accounts. There are some issues I need some help and advise with (after all, I'm a dental professional, not an accountant) and Nathan always replies quickly and professionally. It gives me confidence that our accounts are being dealt with in the best possible way so 'thank you!'”

“I like the way Mazuma Accountants are easy to engage with, picking a LTD Weight Accountant Service to get started and the rest is just as easy. Mazuma Accountants is a Really efficient Service.”

“I have recently had dealings with Hayley and she has been most helpful in sorting out my queries in a fast and effective manner”

“Great service. Very prompt and extremely reassuring and kept my updated throughout the process. Will definitely be using again”

“Completed my tax return very quickly.”

“Hayley has been very helpful when enquiring about maternity allowance and my up coming tax return.”

“Very helpfull”

“Brilliant - very quick, accurate, easily available, and pleasant to deal with. Many many thanks”

“Many thanks for the rapid turnaround”

“Very good............”

“We are extremely happy with Mazuma (Alison and Jessica are great!). The Mazuma team are knowledgeable, professional and Mazuma offer a great service for a growing business. We have used Mazuma for 7 years and we have always been happy with the service and fast response times. Whether it's payroll or pensions they are always happy to help. I would highly recommend Mazuma”

“PAYROLL - every month, like clockwork”

“They always deliver on time and I would recommend them to anyone”

“Such a great service at a great price. If you're struggling to do your accounts yourself to save money, just don't bother. I thought accountants were a waste of money until I joined Mazuma and now I can sleep at night again! Can't thank you all enough!”

“Great quick service,thank you.”

“Hayley and the team are always a pleasure to work with. It’s a straight forward and speedy service. Will always recommend them to all”

“Excellent service throughout! Will certainly use again for tax return and all matters related”

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Mazuma Accountants is rated 4.8 based on 125 reviews