“My wife recently bought a car from here, just bad from the get go. Car came with no mot so they had to take it back. When we finally got it back and drove 3 miles and the engine light came on. So many other issues with the car so my wife took it back within 7 days. We are now having to take them to court as they will not refund, they have been very rude and degrading to my wife, luckily she has recorded every conversation with these people and they will be posted online so other customers can have a heads up of the kind of people they are dealing with at this dealership”
“Editing my initial reveiw. What can I say, I bought a car here 2 months ago broke down within the first month of having it. They say it comes with a 3 month warranty which I've paid for everything at this point the tow to the garage. The mechanics to get it fixed and the egr valve. Every time I send a quote or tell them the price to get something fixed it's always to expensive to which I said well give me half because you know I thought I was being nice here, they sill have yet to give me anything for this. BTW they still have my car and left me without one for so far 2 months. The picture phone conversations I have do no justice in the lack of care and due diligence they give you once you leave the plot. Mechanic also pointed out that the car was incredibly dangerous and even though had a mot 3 mechanics that had a look at it said it would fail. I trusted this place as I wanted to belive they where nice. My advice is save every conversation every text and oh get an invoice of them which they can't find now and never gave one to me.
Save yourself the headache and stress and avoid this place.
Update
Just going to respond to the owners response here. I paid for the tow to the garage or would you like me to upload that recipt too, as you weren't far away you where 30 mins away not that far considering you do drop offs.I offerd to pay half of any repair bill which you didnt do or like i said previous was too expensive.And you actually contested the refund when i went trough my card to get it back. Would you like me to upload that here too. I have the receipts all the responses. I would take this on the chin as its making you look worse not better.”
“I would urge anyone thinking of buying a car from this dealership to proceed with caution. My son aged 19 saved and paid a deposit of £300 for a white Ford Focus based on the photos advertised. The photos did not show the actual damage to the car which could be seen clearly in person when the car was due to be collected. The owner of this company has refused to refund his deposit. I have reported them to Trading standards.”
“This lot are a joke, false advertising and do not care once they have taken your money. ten months of ongoing issues and now they wont even answer the phone. Sadly for them a court letter will be arriving!”
“If I could give NO STARS I would
Also trading as Buy and Sell Your Car
Saturday 21 January collected a Corsa 65 plate from this car dealership. After travelling 5 miles I was unable to put the car in any gears. I had to put the hazards on, switch off the engine and try starting again. I called the dealership straight away and they did not answer the phone so I sent a WhatsApp message - no response. The dealership sent out a mechanic Monday 23 January who confirmed that there was a problem with the clutch.
It is now Tuesday and we have been going back and forth with the dealership which have reported to the finance company that I burnt out the clutch and are refusing to carry out the repairs under warranty without me contributing to the cost. RIDICULOUS!!
Stay away from this company . . . . . .NO CUSTOMER SERVICE, NO AFTER CARE definitely only wanting to make a PROFIT.”
“My car needed a head gasket when I’d bought it Mayfair autos (Nadia) got it fixed but the mechanical work was awful but only realise this when within 4-5 mths timing chain went only to be told that an old timing belt had been out back on when they fixed head gasket costing me over £1600 and that a bracket in engine was missing and real shoddy work. Unable to get through left emails phone numerous times am now in process of going to small claims court”
“I am absolutely disgusted by the service I received from Nadia and co. I came to pick up the car 31st of May and when I was about to drive it off, I noticed the car stereo was working but the display wasn’t turning on, made Nadia aware of this and she promised to get in touch about how to fix it. I kept on contacting her by phone calls, WhatsApp messages but barely responded, all the time was the parts haven’t arrived or they ordered the wrong parts, different stories and excuses, suddenly about a month the car’s engine management light switched on and kept trying to contact them as the car was still under warranty but no answer, no answer, just kept ignoring my calls and posting me about the car stereo! Such a horrible place and I have a logged a complaint”
“Appalling company! Nothing but common thieves! Sell cars that are not fit for purpose. Ignore calls, emails and texts then when they do pick up the phone they lie and try to tell you the car you paid for was ‘spares and repairs’ avoid at all costs!!! I now have a car that is going to cost me hundreds of pounds in repairs. I look after covid patients but no car means I can’t get to work to do my job! This company should be ashamed of themselves!!!!”
“TERRIBLE AVOID THESE
I purchased a car from these a couple of weeks ago, thinking I was purchasing a good car when in fact we have found faults.
I took the car back to which they refused me a refund due to paint missing on the bonnet which was there on viewing the car (they are denying this) I have now had to take this further in the hope to get my money back. I would not buy a car from these people”
“DANGEROUS CAR WAS SOLD, injectors were leaking hence cockpit was englfed in diesel fumes coming through air con,
AA complaint report at hand on the day.
Would not recommend them to anyone.
And i shall see you at court.”
