Maxwells DIY Reviews

4.2 Rating 3,406 Reviews
80 %
of reviewers recommend Maxwells DIY
4.2
Based on 3,406 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 86%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read Maxwells DIY Reviews
Visit Website

Phone:

01915871708

Email:

enquiries@maxwellsdiy.co.uk

Location:

Maxwells DIYShotton Road
PETERLEE
SR8 2TG

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Great value. Great service.
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Posted 5 years ago
After sending out wrong sized gate a quick phone call to them and the right one arrived very next day pleased with quality and with service would reccomend
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Posted 5 years ago
The initial order and delivery was organised very quickly. Unfortunately not all the items were delivered and one fence panel had missing staves. However, once this was reported to Maxwells the service I received and subsequent rectification were excellent.
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Posted 5 years ago
The paint I ordered, dulux emulsion, arrived on time & delivery free as I did not want to pay for a specific day. Competitively priced and will use Maxwells again. I would recommend.
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Posted 5 years ago
helpful staff friendly and i would go back to there shop
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Posted 5 years ago
Good. Had a random paint I was struggling to find elsewhere. Well packaged. Took a while to arrive only negative but it’s here now!
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Posted 5 years ago
I am very happy with the items that I had purchased and the condition that they arrived in. But I am not happy with delivery. On the dispatch note/invoice, I had stated the billing address and the address where I wanted the items delivered to. The parcel was delivered to 39 Oxford Street, Widnes and I did not want this going to this address. The occupant at this address, did know whose the parcel was. I went to this address to collect the parcel and luckily the person was in and I had received this. I found out about the incorrect delivery address, when I had received a confirmation email stating where the parcel had been delivered. It will not affect my custom with you, but if I do purchase anymore items from you, be more careful with regards to the delivery address.
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Posted 5 years ago
Great customer service polite and friendly staff, delivery price is a little high for waiting 8 days but all arrived. All in all great, thank you.
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Posted 5 years ago
Our fence arrived safely,delivered by a very pleasant young man ! We have bought from you before ,so were happy to buy again It arrived the morning after we were expecting it ,but we realise it had a long way to come,so were able to track it. Many thanks for a good service
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Posted 5 years ago
Very happy with Maxwells service. Had an issue with my order and Maxwells sorted it out immediately. I would recommend them and use them again in the future.
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Posted 5 years ago
Arrived when expected. 2 wooden palisade gates, good quality. One palisade was loose at one end, that could have been down to how they were handled when being transported but it was easy to fix. Maybe bubble wrap would have been better instead of thin plastic to wrap them. All in all though ok for a first purchase.
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Posted 5 years ago
They had exactly the 3ft picket fence i had been looking for. Their website was easy to use and the delivery was on time. I had no problems with my order and i am very pleased with the service they provided.
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Posted 5 years ago
Easy to order, delivery was quick and the product was a reasonable qualitity
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Posted 5 years ago
Products arrived in good condition. Delivery was acceptable but not fast.
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Posted 5 years ago
The item I ordered was exactly what it said it would be
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Posted 5 years ago
Always have the products i need available and delivered on time.
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Posted 5 years ago
Competitive prices on my paint products. Although my delivery was delayed even though I paid for premium names day delivery, customer services team were informative and quick to respond to queries.
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Posted 5 years ago
Delivered on time. Reasonable price. Have not used product yet but have used this before and no reason to doubt it is still as good. Will update review if any problems come up
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Posted 5 years ago
Quick delivery
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Posted 5 years ago
I ordered john innes No2, My order was acknowledged, and delivery was set, only to told at the eleventh hour they were out of stock. I accepted john innes No3 as an alternative.
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Posted 5 years ago
Maxwells DIY is rated 4.2 based on 3,406 reviews