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Mattress Guru Reviews

4.4 Rating 193 Reviews

87 %

of reviewers recommend Mattress Guru

Company Reviews

Product Reviews

4.4

Based on 193 reviews


Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 80%
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

03301227502

Email:

hello@mattressguru.co.uk

Location:

World Bed Ltd, Hadleys & Co, Suite 3-58th Floor Anchorage House, 2 Clove Crescent
London
E14 2BE

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm thrilled with my mattress topper- best £40 or so I've ever spent. My bed was really hard and uncomfortable and now I really look forward to getting in to it every night- SO comfy and luxurious- and saved me a lot of money buying a new bed. My original bed was only £40 of gumtree so this is a real money saving strategy! I could only book in my mattress topper delivery for the next week which was longer than is advertised, but to be honest would have been totally normal otherwise! Anyway, delivery was very smooth and efficient, absolutely no problem, and I think it ended up being early. My boyfriend is now also getting a topper so I can always sleep well (or he's just jealous!) thanks mattress guru :)”

Posted 7 years ago

Thank you for your kind review, and we've very pleased you've gotten such a pleasant experience, and hope it will continue in the future. We're sorry if there was an issue with delivery, but we always try to meet the targets our customers demand, and thank you for recommending your boyfriend to us. I'm sure he'll get a great nights rest too.

Posted 7 years ago

“The foam mattress pad I ordered has turned my very uncomfortable student mattress into a really comfy bed! Service was prompt and the product arrived much faster than I would have expected!”

Posted 7 years ago

We do wonder what your colleges and universities were thinking with their mattress purchases . But we're very glad to have helped another customer focus more on their studies than on a poor quality sleep! Maybe recommend us to your dorm room managers? :-)

Posted 7 years ago

“After the first three days sleeping this, although being a little warm provided effective relief from mine and my wifes lower back pain. So far very pleased.”

Posted 7 years ago

Thank you for the wonderful review. Its quite surprising how little is needed to improve ones sleep. Been working in this business for years now, and still amazed by the impact a thin layer of reflexive memory foam can have. The warmth is always something of a minor issue, but with Winter coming, you may even find that useful. Though should that be an issue, when you're next in the market for an upgrade, look into our range of cool-blue toppers, which help alleviate that more effectively, and use your new discount code to buy it, with our thanks

Posted 7 years ago

“Excellent delivery service. The product, a memory foam mattress topper, is excellent value for money. I have had the best nights sleep ever since it arrived!! I have to say, I will be using this company again.”

Posted 7 years ago

We're incredibly pleased to year you've had a great nights rest, you could say its part of our Mission statement; To give every customer a peaceful nights sleep. We happily look forward to any and all, future orders that you care to make with us.

Posted 7 years ago

“Very comfy, wished I had bought one sooner.”

Posted 7 years ago

There's a popular saying; Better later than never. :-) We're very pleased that you chose MattressGuru for your purchase, and very grateful for your positive review of us

Posted 7 years ago

“Just what we ordered perfect fit and good night sleep Thanks”

Posted 7 years ago

Thank you kindly for the review. We great appreciate the positive vibe. We hope your sleep is fitful for years to come.

Posted 7 years ago

“Great customer service when there was a problem with the payment, and comfortable product.”

Posted 7 years ago

Thank you for your review. I'm pleased to hear we've been able to assist with your purchase, and the payment issue as well. We hope the issue you had has in no way put you off visiting in the future, should your need for bedding arise.

Posted 7 years ago

“Originally recommended by a relative, me and the Other Half were sceptical about the depth of the topper (as it is not very deep) and thought it wouldn't make much difference but oh how wrong we were! We like a firm mattress and the topper didn't compromise that either. Would highly recommend Matress Guru for Service, assistance and most if all COMFORT. Very happy and thank you!”

Posted 7 years ago

We are very grateful for the positive energy in your review. Thank you kindly. We are always willing to offer good, honest advice to all our customers, and we're pleased that we've been able to do so for you and your other half. Please call in again soon if you have further need of our products and services.

Posted 7 years ago

“I am very pleased with the product which is exactly right for our bed and adds that extra bit of comfort to cushion arthritic joints. I left it to air for 24 hours although there was very little odour. The service was excellent. I am so satisfied with the memory foam topper that I am ordering some more for the other beds in our house.”

Posted 7 years ago

Thank you very kindly for your review. We are ever so pleased to hear that you have a more peaceful rest now thanks to our products. We hope you and your guests enjoy the toppers you are ordering for the rest of the home for many years to come. Pleasure being of assistance to you!

Posted 7 years ago

“It did the job very comfortable”

Posted 7 years ago

Thank you for the review. We hope you find it comfortable for many years to come.

Posted 7 years ago

“Excellent product for the price.”

Posted 7 years ago

We would like to thank you for the review. We strive to provide the best quality product at the best value price, and we're always most pleased when we reach this target as we did with your purchase.

Posted 7 years ago

“It is really make the bed soft and comfortable. It is a good buy!”

Posted 7 years ago

We would like to take the time to thank you for your review. It truly does make us smile to know we have improved a persons sleeping habits for the better. We hope this trend continues on for many years to come and you find the best in sleep satisfaction in your purchase.

Posted 7 years ago

“Great communication and helpfulness of staff (Derek). Good product at a competitive price.”

Posted 7 years ago

I'm very pleased that I've managed to assist in your choice of product. And a personal thanks for your pleasant comment, thank you! If ever we can assist you again in the future, or your friends, family etc, just give us a call and we'll be most pleased to help out. :-)

Posted 7 years ago

“Excellent customer service. I contacted Mattress Guru staff a couple of times with queries, and these were answered promptly in a friendly and professional manner. The item I ordered, a bean bag chair, was of very good quality and well made - my grandson was delighted with it. All in all, a very good experience and a company I would recommend.”

Posted 7 years ago

Thank you very kindly for your review of our company. And we're most pleased your grandson's enjoying the beanbag especially. We sincerely hope he gets a lot of fun out of using it. We hope you'll be back in future with any future needs you have, especially in the gift department for grandchildren, but welcome any enquiries, feedback or suggestions.

Posted 7 years ago

“I was a little dubious at first, but read your customer reviews so took the plunge and bought the topper. How did I manage so long without it? Best nights sleep I've had for ages!!!”

Posted 7 years ago

You're very welcome, and thank you for taking the time out to review us. We're really pleased that you have had a great nights sleep and we trust that with your new topper, you will have many many more best nights of sleep.

Posted 7 years ago

“The item arrived on time and.was just what i wanted thank you very much”

Posted 7 years ago

We're pleased to have been of service, and that you are happy with the product. We trust it will being you many years of use to come.

Posted 7 years ago

“Friendly and efficient customer service. Ordered product just before 11am and arrived before 11am next morning. Fantastic service. Sorry can't rate product as yet, as it has not been used but looks to be a fair product for the price paid. Would recommend this company and use again.”

Posted 7 years ago

Thank you very kindly for the review you've given us. But more importantly we're most pleased to hear that your experience shopping with us has been a pleasant one. We hope you enjoy your purchase for many years to come, and that you'll consider us in the future should you or your friends and family have need of our services.

Posted 7 years ago

“Memory foam mattress topper is wonderful, haven't slept this well since I was a kid”

Posted 7 years ago

Thank you kindly for your review. We are extremely pleased to hear that you are happy with your purchase, and hope you'll recommend us to your friends and family. Feel free to drop us a line should you ever have any questions, or need of our services in the future. We're always happy to help.

Posted 7 years ago

“Communication good but product not very good.”

Posted 7 years ago

I am very sorry to hear that you are not happy with your purchase. We would love the chance to put this right for you so we have sent you an email regarding this matter

Posted 7 years ago

“A very friendly voice at the end of the phone. A great efficient service and product. Would definitely recommend to others Thank you.”

Posted 7 years ago

Thank you for your kind words and your feedback, this means a lot to us:-)

Posted 7 years ago

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Mattress Guru is rated 4.4 based on 193 reviews