Match Clothing Reviews

4.76 Rating 118 Reviews
B
Happiness Grade

Match Clothing have a Customer Happiness Grade of B. Customers love their delivery and customer service but are unhappy with their returns process.

A

Delivery - Fast

93.33%
Industry Average
Easy to order and quick delivery
- Anonymous
Lovely product and quick delivery. The packaging is great too. This is the second necklace I have bought from Match Clothing and I am equally impressed with the quality as the first buy. I would definitely recommend.
- Mrs Kathleen Elson
Ordered shoes for the wife - great product quick delivery at a reasonable price - I will be returning to this shop again
- Anonymous
D
50.00%
Industry Average
Have to pay for postage and then returns if not suitable I ordered my dress a week ago paid for delivery and still not arrived Other suppliers much easier to do business with
- Match Clothing
Returns are not free and there is no free delivery option. Unfortunately item wasn't a good fit. Delivery was prompt.
- Clothing
B-

Refunds - Average

66.67%
Industry Average
Very efficient delivery service. The dress was gorgeous but unfortunately it didn't fit, had to return and money was refunded quickly
- Anonymous
The item I ordered was shown as 'in-stock' on the website but was actually 'out of stock' at the time of despatch - which I know sometimes happens with popular items. I was informed of this very quickly via a friendly and polite e-mail and offered alternatives, which were unfortunately unsuitable. The payment was refunded to me without delay.
- Ms Denise Wilmot
97.96%
Industry Average
"Good quality dress and great service from Niki"
- Sarah J
Item was in stock and dispatched quickly very pleased with service Thank you
- Mrs Stephanie Gillett
Very efficient delivery service. The dress was gorgeous but unfortunately it didn't fit, had to return and money was refunded quickly
- Anonymous