Matalan Reviews

4.17 Rating 1,455 Reviews
80% of reviewers recommend Matalan
814 Review Views (past 24 hours)
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79 Review Views
11PM - 1AM
21 Review Views
1AM - 3AM
38 Review Views
3AM - 5AM
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5AM - 7AM
130 Review Views
7AM - 9AM
67 Review Views
9AM - 11AM
55 Review Views
11AM - 1PM
39 Review Views
1PM - 3PM
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57 Review Views
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37 Review Views
7PM - 9PM
204 Review Views
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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Courier, Own Driver
delivery methods
Over 7 Days
average delivery time
Greater than 14%
on-time delivery
Customer Service
Telephone, Email, Live Chat
communication channels
Over a week
queries resolved in
1
JoThomson68
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"I bought an item on line, when it arrived it had a security tag on it!! customer service advised i should go to the store to have it removed!!!! #30mileroundtrip #inconvenient #bonkers #notasolution !! #headagainstabrickwall https://t.co/Jw1K4be64m"
1 Helpful Report
Posted 5 months ago
5
Louise Dart
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"Very happy with the curtains I brought. Nice quality for a good price."
Helpful Report
Posted 2 years ago
5
Rachael Beech
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"Lovely chairs, great prices and fantastic customer service!"
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Posted 2 years ago
5
Karen Murphy
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"Very happy with the service from Matalan Direct and with the quality of furniture ordered. Easy to assemble at home and quality better than expected."
Helpful Report
Posted 2 years ago
5
Susan Taylor
How would you rate our delivery service
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"I was lucky to purchase this lamp at a reduced price during one of Matalan's promotions. It is lovely and just right for the position I wanted it."
Helpful Report
Posted 2 years ago
Matalan is rated 4.17 based on 1,455 reviews

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