Matalan Reviews

4.08 Rating 1,516 Reviews
78 %
of reviewers recommend Matalan
Merchant Metrics
Shipping & Delivery
delivery methods
Courier
average delivery time
Over 7 Days
on-time delivery
Greater than 29%
accurate and undamaged orders
Greater than 83%
Customer Service
communication channels
Telephone, Email, Live Chat
queries resolved in
Over a week
Returns & Refunds
refunds process
Difficult

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1
JoThomson68
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I bought an item on line, when it arrived it had a security tag on it!! customer service advised i should go to the store to have it removed!!!! #30mileroundtrip #inconvenient #bonkers #notasolution !! #headagainstabrickwall https://t.co/Jw1K4be64m
1 Helpful Report
Posted 1 year ago
5
Louise Dart
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Very happy with the curtains I brought. Nice quality for a good price.
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Posted 2 years ago
5
Rachael Beech
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Lovely chairs, great prices and fantastic customer service!
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Posted 2 years ago
5
Karen Murphy
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Very happy with the service from Matalan Direct and with the quality of furniture ordered. Easy to assemble at home and quality better than expected.
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Posted 2 years ago
5
Susan Taylor
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I was lucky to purchase this lamp at a reduced price during one of Matalan's promotions. It is lovely and just right for the position I wanted it.
Helpful Report
Posted 3 years ago
Matalan is rated 4.08 based on 1,516 reviews