masdings.com Reviews

Name: masdings.com
Address: 13 Middlegate, Newark
Rating: 4.78

4.8 Rating 6,564 Reviews

96 %

of reviewers recommend masdings.com

4.8

Based on 6,564 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01636703050

Email:

ben@masdings.com

Location:

13 Middlegate
Newark
NG24 1AG

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masdings.com 5 star review on 31st March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm buying in Masdings not for the first time. Thanks, everything is good.”

Helpful Report

Posted 7 years ago

“ITEM ARRIVED QUICKLY AND WAS AS DESCRIBED, CANT BE FAULTED”

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Posted 7 years ago

“loved my cloths i bought from masdings at a great price”

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Posted 8 years ago

“Easy transaction delivered on time wil recommend too friends with confidence”

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Posted 8 years ago

“Excellent delivery, ordered late afternoon and received the item the next day. Will order again.”

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Posted 8 years ago

“Very helpful customer service, good range and pricing with quick delivery.”

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Posted 8 years ago

“I NEVER write reviews but I was compelled to, this company is awful! Just like the other negative reviewers the bad experience concerned returning an item. £7 to return an item that they sent in the wring colour, lady on the phone spoke to me like I was an idiot then after 12 days I had not received my refund they sent a standard email with another lady name on bcc'ing me (so it looked like a fraud email) saing they were having trouble processing refunds so did I have a paypal account, so now I have to transfer the credit from paypal onto my Amazon account because they are totally inept. I was worried that on top of the £7 return fee I would be stung for a 3.5% paypal fee but their answer, send us a screen shot and we will refund you. Hassle! I might add £7 as my refund charge!! never ever shop with them again, only people who like them are the ones that have never had to return anything!”

Helpful Report

Posted 8 years ago

The item that was sent was the correct colour which was navy and this was noted in the description and title of the item. Unfortunately, we do not offer free returns for the incorrect colour purchased, however we now offer free returns for orders over the value of £150.00. Unfortunately, Amazon Payments were having issues with refunds and we asked customers if there was another method of refund they would like us to use so that they were not kept waiting.

Posted 8 years ago

“Their refund policy is terrible. Be very careful about what you buy here. I purchased an expensive item for it to get a manufacturing defect in the seam. They will not refund you or re-imburse you. Buy elsewhere with a decent customer focused returns policy.”

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Posted 9 years ago

“Not sure where these negative reviews are coming from or why - if you have a stock query from the website just call the shop! Very helpful, easy to deal with, and really quick service. Item great too and at very good price - highly recommended!”

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Posted 9 years ago

“Ordered twice from masdings very good service and fast delivery very pleased”

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Posted 10 years ago

“Quick efficient service. Very happy.😃”

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Posted 6 years ago

masdings.com is rated 4.8 based on 6,564 reviews