“This is a very responsive company until you pay the fee note, this is when I was met with a large amount of silence. I have called up to three times a day to be told “she doesn’t start till ten”, “she is in a meeting” and “she finishes at three”. After eight weeks of this I received a two line email! I even signed up to LinkenIn to contact Ms Monson herself but alas after three Inmails not a single response.
My barrister was allocated to me the week before my case after eleven months of planning. He seemed very distracted on the day of my hearing. The questioning was mainly unrelated to my case and very disjointed. You would have been excused for thinking he was defending a different case. All this for a mere £2000 + Vat even though the VAT was charged but not declared on the invoice. I guess he was thinking what to do with his £2000 on the day of my hearing.
I would have no hesitation in recommending these people to anyone I disliked intensely. Unfortunately the service was so poor I am now taking this up with the SRA.”
“This firm has taken such great care of us before we even were charged with anything and we are in need of legal aide (just in case you are not aware, legal aide only covers costs after being charged) if this is how they treat their pro bono clients, i cannot imagine how well they take care of their paying clients. The staff are friendly and get things done, listen to you without judging and do their best to walk you through the process and enlighten you to how the UK legal system actually works (not how it was intended to work or how propaganda claims it works) Now that we have been charged, will see how things turn out and what they can do to help us through the brutal UK legal system... will give updated review as time passes. Thank you all of Mary Monsoon, you have helped us out greatly in one of our biggest times of need :-)
2 Anonymous Humans”
“A first class, professional service, proactive solicitors, friendly polite respectful , my best experience with solicitors ever ! 100% recommended legal aid or cash they will do it for you ! They did a perfect job for me on legal aid , may I thank alex chowdarey of the Manchester offices manythanks outstanding ! Kind regards finbar dunne :).”
