Marshalls Plc Reviews

Name: Marshalls Plc
Address: Marshalls Plc, Landscape House, Elland
Rating: 4.53

4.5 Rating 1,074 Reviews

88 %

of reviewers recommend Marshalls Plc

Company Reviews

Product Reviews

235

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Phone:

0370 411 2233

Email:

customeradvice@marshalls.co.uk

Location:

Marshalls Plc, Landscape House
Elland
HX5 9HT

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Marshalls Plc 5 star review on 18th February 2023

105

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great communication and delivery only one broken flag.”

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Posted 1 year ago

“Issues with payment, never happened before”

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Posted 1 year ago

Hi Artur, we're sorry to hear this. If there's anything else we can do to help, please get back in touch, Viki

Posted 1 year ago

“Very pleased with service the Porcelain samples arrived within 3 days to enable us to make a choice excellent”

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Posted 1 year ago

“Excellent customer service, really happy to help. Everyone on the team equally friendly and helpful.”

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Posted 1 year ago

“Excellent service, prompt easy ordering and a great delivery efficient and friendly, does what it says on the tin! Highly recommend”

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Posted 1 year ago

“The blocks arrived on time, in good condition.”

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Posted 1 year ago

“I found Marshall’s a really good company to deal with . Staff were polite and helpful. My order arrived when promised . The driver let me know when he would arrive and was very friendly and cheerful. I would recommend and certainly use the company again . Thank you”

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Posted 1 year ago

“Couldn’t be happier with the both the service and the product-will continue to use Marshall’s”

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Posted 1 year ago

Thank you for your kind words Patrick, we look forward to working with you going forward. Rich - Marshalls

Posted 1 year ago

“Order acknowledgement great but no update on the order process. Called to check on indicated day of delivery to be told... will be with you 10 minutes ... Good that as planned but would be nice to have some form of day before confirmation.”

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Posted 1 year ago

“Easy to use website and next day collection Happy Customer.”

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Posted 1 year ago

We're glad you were so happy Tristam. Rich - Marshalls

Posted 1 year ago

“Paid Marshall’s 2.5 k. For porcelain tiles One day before delivery,I receive a call saying out of stock As a large purchaser of building goods that’s the first time I have heard of that Purchase was done about 10 days before and was told we’re in stock Regards John Reid”

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Posted 1 year ago

“Just applied the product to our patio. Brilliant product. Online order experience was easy and we were informed of our delivery date. All arrived as promised.”

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Posted 1 year ago

Thank you for sharing your positive experience Jennifer. Rich - Marshalls

Posted 1 year ago

“Excellent service, product available and delivered when it was arranged too.”

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Posted 1 year ago

Thank you for your review Mark Rich - Marshalls

Posted 1 year ago

“Good communication, friendly staff when checking on order status and slabs delivered in great condition. Really pleased.”

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Posted 1 year ago

Glad you were so pleased. Thank you for the review. Rich - Marshalls

Posted 1 year ago

“Thanks for swift delivery”

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Posted 1 year ago

“I thought being asked to complete a survey before delivery was rather premature and unfortunately I was proved correct NO SLABS. Spent all day clearing our old patio in anticipation of a promised arrival date of today, 23rd August Having called twice to ascertain status, Marshalls still did not have a clue where our delivery was. Serious lack of communication and we are still sitting here at 5.23pm with no idea of when and where our order is. I am struggling to offer 1 Star !!! I can't answer the other survey questions as cannot comply. Once Marshalls did get their act together with the intervention of management, delivery was made very professionally and with thanks !”

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Posted 1 year ago

“Very good sales and customer service.Couldn’t fault their swift reply.Allowed me to get on with my day”

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Posted 1 year ago

Thank you so much for your kind words William.

Posted 1 year ago

“Every thing okay delivery in time driver very helpful good quality product.”

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Posted 1 year ago

Really happy that you were so happy with everything. Thank you for your review!

Posted 1 year ago

“One star is one too many! Half the slabs in three packs of 30 have cracks in them. Refund would be nice.”

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Posted 1 year ago

Good Afternoon Simon, Thank you for your review, I have replied to your previous review, please see my response. Kind regards, Tia

Posted 1 year ago

“Brilliant product, delivered on time with fantastic updates from the driver who took time to place the three pallets of Blocks exactly where I needed them.”

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Posted 1 year ago

Marshalls Plc is rated 4.5 based on 1,074 reviews