Marshalls Plc Reviews

Name: Marshalls Plc
Address: Marshalls Plc, Landscape House, Elland
Rating: 4.53

4.5 Rating 1,074 Reviews

88 %

of reviewers recommend Marshalls Plc

Company Reviews

Product Reviews

235

Questions

Visit Website

Phone:

0370 411 2233

Email:

customeradvice@marshalls.co.uk

Location:

Marshalls Plc, Landscape House
Elland
HX5 9HT

Write Your review

Tell us how Marshalls Plc made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Marshalls Plc 5 star review on 18th February 2023

105

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The delivery was on time, the driver was amazing making sure it was place in the right place. The goods is also perfect.”

Helpful Report

Posted 1 year ago

“Really disappointed to write this as the actual cobbles look great but having spent a huge amount of money for us on a Drivesys Cobble Driveway, the special grout has crumbled in a matter of 10 months. We now have weeds and the expense of having to redo it a year on. Customer Services who were awful in my opinion, tell me it can happen after as little as 6m. Make sure you have deep pockets.”

Helpful Report

Posted 1 year ago

Thank you for your review. We are sorry hear that you are unhappy with our response in relation to your query. If you could please email your complaint reference number and your contact details to grouptechnicalservices@marshalls.co.uk we will look into this matter further for you.

Posted 1 year ago

“Excellent customer service , very helpful and informative. Would certainly recommend. Happy customer.”

Helpful Report

Posted 1 year ago

“Great service, had just what I wanted an a personable service”

Helpful Report

Posted 1 year ago

“Good service and price”

Helpful Report

Posted 1 year ago

“Didn't deliver my pavers. Utterly stupid people. Cost me money to hire equipment that I couldn't use because they didn't deliver”

Helpful Report

Posted 1 year ago

Hi, thanks for your feedback and sorry you feel this way. We have refunded the full amount to you, but for future reference, it is worth noting that our terms and conditions do state that we can't deliver goods without an authorised signature. We did attempt to deliver to you on the agreed date but when we arrived at the address there was no one there and we were unable to get hold of you. We're sorry that on this occasion we were unable to supply your materials, Viki

Posted 1 year ago

“a very pleasant obliging man delivered the slabs. Very good service. .”

Helpful Report

Posted 1 year ago

“Absolutely perfect service. Recommended *****”

Helpful Report

Posted 1 year ago

“Beautiful ethically sourced bricks delivered by a helpful driver.”

Helpful Report

Posted 1 year ago

“Our Marshall’s accredited landscape contractor Manor Prestige Landscspes Ltd can only be described as a real craftsman. John was attentive and helpful when quoting and gave good advice. He worked very hard to provide a superb finish to the job and all at the agreed price. We wholeheartedly recommend his services to anyone wanting to use Marshall’s products. Without doubt a credit to his trade.”

Helpful Report

Posted 1 year ago

“Easy to use - very good customer service - would recommend Marshalls”

Helpful Report

Posted 1 year ago

“Extremely helpful on ordering and time of delivery followed up by calls. Couldn't have been easier or better.”

Helpful Report

Posted 1 year ago

“Good product, excellent delivery and reasonable price”

Helpful Report

Posted 1 year ago

“Excellent service and fantastic products - we have been very impressed with Marshalls and highly recommend them.”

Helpful Report

Posted 1 year ago

“Good price compared to Marshals stockist, need to update stockist list with reference to keyblok paving”

Helpful Report

Posted 1 year ago

“Happy with the service”

Helpful Report

Posted 1 year ago

“Delivery tracker only serves Marshall vehicles. If order is a single pallet its delivered by courier so no tracking”

Helpful Report

Posted 1 year ago

“Clear website, actual useful help from customer service phoneline, excellent delivery driver.”

Helpful Report

Posted 1 year ago

“Lucy Mullen, Sales Advisor was very efficient, communicated well and was respectful when assisting me to place my order online. She discussed the delivery options and emailed to confirm the order was placed and the day when it would be delivered. The delivery did arrive as arranged and the driver was very helpful. I would not hesitate to order online from Marshalls again.”

Helpful Report

Posted 1 year ago

“Great service. Excellent product.”

Helpful Report

Posted 1 year ago

Marshalls Plc is rated 4.5 based on 1,074 reviews