Marler Haley Reviews

Name: Marler Haley
Address: Nimlok House, 45 Booth Drive,, Wellingborough
Rating: 4.45

4.5 Rating 123 Reviews

87 %

of reviewers recommend Marler Haley

4.5

Based on 123 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Marler Haley 5 star review on 20th May 2021

Marler Haley 4 star review on 25th November 2019

Steven King

Anonymous

Anonymous // 01/01/2019

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“Really efficient and responsive. I was nervous with such a tight deadline but Marler Haley delivered both in quality and time”

Helpful Report

Posted 6 months ago

“The pole and panel boards I bought are useless, badly designed, hard to erect and unstable. I had lots of exhibition stands in the past and they were brilliant, so very disappointed. Customer service is non existent. I wanted the displays changed to a simple folding display but no joy. I would not recommend this company. I will buy elsewhere!”

Helpful Report

Posted 10 months ago

“Purchased 6 stand up banners. Communication for production was poor and 2 out of the 6 have arrived damaged. I have emailed about this a month ago and yet no resolve.”

Helpful Report

Posted 2 years ago

“Beautifully printed and the eco banners are wonderfully light. They're not cheap, but we have the satisfaction of knowing that the material is from a recycled source and is recyclable, unlike our former PVC banners. Swift, personal and courteous service.”

Helpful Report

Posted 2 years ago

“Very pleased with tablecloth ordered recently. Excellent customer service and assistance after some issues with setting up artwork online. Product was delivered within a tight timescale and quality is excellent. Would definitely recommend.”

Helpful Report

Posted 2 years ago

“I have been trying since July to find out whether I can get spare parts for their Senior Folding Display Board System. I have e-mailed them three times (receiving an automated acknowledgement on each occasion) and called and left a message on their answerphone (talking to a human is apparently not an option) on two further occasions. Absolutely no response to my question. I like the product but customer service??????”

Helpful Report

Posted 2 years ago

“I'm pleased with the service, looks good”

Helpful Report

Posted 2 years ago

“I’m still waiting for a roll of Velcro and a printed table cloth - but I must say Gareth did well to source alternative display screens at the last moment! This was much appreciated - however, I await the Velcro and table cloth!!”

Helpful Report

Posted 2 years ago

“Agreed deadline was yesterday for delivery and no note made by MH. Upon chasing the job was given no explanation about why deadline wasn't noted on initial call and when asking for even a partial refund, as the banners didn't arrive in time for purpose they were printed for, was flat out refused. Asking to have note made that we need to do a rush job/priority delivery was told they'd get back to me with updates several times which ever happened. Man who answered was very curt and cut me off when I asked if what we covered in the call could be confirmed in writing and emailed to me, to ensure clear communication of the issue with my colleagues. Rude, slow and a complete surprise as we have used MH for years with no issues before.”

Helpful Report

Posted 2 years ago

“Our order didn’t arrive and they are unable to provide the name of the courier or a tracking number”

Helpful Report

Posted 2 years ago

“I asked last week if a turnaround by a certain date was possible as i required delivery by Tuesday. Then there was an issue with a file so I was assured delivery by Wednesday. I had to call to check the file had been received and also push for reassurance the date would be met. Last night I received an unapologetic email to say the banners couldn't be delivered in time for the event. If i had known this last week I would have gone elsewhere but I'm now too late to arrange anything and feel utterly disappointed by your approach.”

Helpful Report

Posted 2 years ago

“Decided to order a branded gazebo from Marler Haley with a two week turnaround time. Requested a spec and informed them of our delivery dates in advance. I provided the artwork within the deadline they provided. The following day, they cancelled my order and said they couldn't deliver it in time. I'm now left with no time to organise a replacement. Very disappointed and won't be using them again.”

Helpful Report

Posted 2 years ago

“Great, fast service and our team loved the Step and Repeat banner. I will recommend your service to others and purchase from you again! Thank you!”

Helpful Report

Posted 2 years ago

“Thank you JO for organising our order of the pole and panel screen, it arrived 8.30 am on Friday morning - brilliant! When 3 oldies tried to set it up we did find the sliders and clips very stiff and had quite a tussle,it was as well that we were in church so the language was contained -perhaps we needed a wood mallet or a strong young man! Anyway all in place for our special Service !”

Helpful Report

Posted 2 years ago

“great service and product”

Helpful Report

Posted 2 years ago

“This is the first time we've used Marler Haley and they have been fantastic! They were able to support us on a really tight deadline with the production of a large gazebo and outdoor banners - Gareth was extremely helpful and responsive and we'll definitely be using them again.”

Helpful Report

Posted 2 years ago

“We've just reopened our café to indoor customers, and the response to our new feather flag is very encouraging. The design team at Marler Haley were brilliant with composing our flag, and the quality of the product is superb.”