“We visited your food hall today and were appalled at the lack of social distancing around the meal deals and the amount of people in the food hall. I feel a further queue in the shop for the food hall should be put in place for all our safety. Love the shop normally !!”
“The food hall was absolutely packed, couldn’t move let alone socially distance. Hope the groceries were the only thing we picked up today! Shame on you M&S”
“Went for a suit for my husband for my daughters wedding- excellent service from Nicholas in the men’s department- found exactly what he wanted, fitted perfectly, lent him shoes and a shirt to get the full effect. He even found us the perfect tie to match the suit and my outfit. Well done M & S”