Mango Bikes Reviews

Name: Mango Bikes
Address: Hollybank Business Park, Hollybank Road, Parkgate, Antrim
Rating: 4.04

4.0 Rating 826 Reviews

74 %

of reviewers recommend Mango Bikes

4.0

Based on 826 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

About Mango Bikes:

Award-winning and affordable lifestyle, commuter, urban and road bikes, hand built in the UK.

Visit Website

Phone:

02828 163030

Email:

sales@mangobikes.com

Location:

Hollybank Business Park,
Hollybank Road,
Parkgate
Antrim
B39 0DL

Mango Bikes 5 star review on 26th June 2023

278

Anonymous

Anonymous // 01/01/2019

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“Excellent product at a great price and they included a little packet of Haribo in with the handlebar bag I ordered. Nice touch!”

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Posted 1 year ago

“Great product, fast delivery, 5 stars.”

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Posted 1 year ago

“I ordered a bike helmet two weeks before Christmas. The item never arrived. Someone called to say that it got lost during delivery. I was sent a replacement which was not the one I purchased cos the original one I wanted apparently ran out. I was guaranteed that I can return the item if not satisfied. I was not satisfied so I emailed on Boxing Day asking for instructions on how to return and obtain a refund. Up to now no one has replied or reached out to me. I just want to return this item. I am stuck with this item that I do not want but couldn’t return. I know that it’s a small company as they say but surely there must be a standard on how to manage returns.”

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Posted 1 year ago

Hi Jack Happy New Year! We are indeed a small company but that doesn't mean you should expect anything less than fab service levels from us. Sorry you feel let down here. As promised you can return the helmet if it didn't suit, we'll get this sorted today/tomorrow. We've been shut down for the festive break and are just back in Mango HQ this week which is why you didn't get a reply until now. Sorry again for any upset. Team Mango

Posted 1 year ago

“So far so good with the performance of the 2 bikes ordered. The self-assembly was reasonably straight forward though I had to swap the pedals when my son referenced the video! Lost one star because I was originally given an estimate of 14th Dec for when the bikes would be ready but that came and went with no communication and I had to chase it up. However the despatch and delivery were fine at my end once they were ready. Slightly surprised that the bikes came in separate deliveries on the same day and maybe the packaging should have been marked '1 of 2' to save the environment! Cheers.”

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Posted 1 year ago

“After looking for a handlebar mounted bag I came across Mango Bikes and the Norfee Barrel Bag. Ordering was easy and delivery was swift meaning I could get it attached to my On One Rocky Road Titanium Adventure Bike and use on some planned trips out. The bag is faultless, good size to hold wallet, phone, snacks, bobble hat and anything else you may need on your ride. It’s good quality and durable too. I would definitely use Mango Bikes again and also Norfee products.,”

Mango Bikes 5 star review on 3rd January 2023

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Posted 1 year ago

Amooooooozing review! Thanks so much for taking the time to leave a review and for the photo! Love it!

Posted 1 year ago

“Ordering was easy, and I loved the customisor and was able to make a bloody good looking bike. I didn't hear much probably as it was Christmas period but sent a message via Instagram and got a short vid of my actual build which was really cool and made me go all fizzy inside. Bike arrived and was so well packaged so thank you for protecting it so well. Been riding it loads and I love it really good quality will defo order again.”

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Posted 1 year ago

“I didnt like only the pedals. Everything else is superb. many thanks”

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Posted 1 year ago

“great company-quick to respond and promoting a unique high-quality product range!”

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Posted 1 year ago

“Coffee brake mug was a class secret Santa gift. Merry Xmas dudes”

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Posted 1 year ago

“Quick delivery and product as expected. at a competitive price”

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Posted 1 year ago

“Really great little company, lovely people, smashing products. What’s to not like??? Lovely.”

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Posted 1 year ago

“Very efficient way to get kit for the bike”

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Posted 1 year ago

“No surprises regarding the products, exactly what I ordered. The sweeties in the box however were a nice surprise and a nice reward for myself after I was done changing my setup.”

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Posted 1 year ago

“my order hasn't arrived so I don't know why you are asking me to review it”

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Posted 1 year ago

“Easy to deal with and fair prices. It would have been 5* if a previous order had been 'right first time'”

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Posted 1 year ago

“Really happy with my new bike. It rides and looks amazing. Happily surprised on the quick delivery and the communication with the team”

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Posted 1 year ago

“Brilliant and very fast servic of delivery. Excellent quality. Great price. Thank you very much! I will recommend your company to everyone.”

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Posted 1 year ago

“Great bikes Poor customer services Ignore your emails No updates on bike Should of read other reviews before buying”

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Posted 1 year ago

“The bike looks great for the price. Really happy with it! The bike looked well packed, but unfortunately during the shipping, something happened with the fork, it's not aligned. So I can not mount the front wheel, have to change the fork. I live on an island in the Azores archipelago (Portugal), so the bike did a big trip till here.”

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Posted 1 year ago

“The 2 stars is mostly for the service I received. Didn't have a my communication that they were awaiting on a part, it only was known after I called them weeks after the order! As a small business I appreciate the minimal resources but communication is key. I didn't care if it was going to take 2 months to be delivered, but I would of liked to know. The bike was a gift for my partner and she is happy with it, the ironic thing is the only negative on the bike is the scratches on the front wheel, which was the part they were waiting stock of! Overall good bike, poor service.”

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Posted 1 year ago

Mango Bikes is rated 4.0 based on 826 reviews