Mango Bikes Reviews

Name: Mango Bikes
Address: Hollybank Business Park, Hollybank Road, Parkgate, Antrim
Rating: 4.04

4.0 Rating 826 Reviews

74 %

of reviewers recommend Mango Bikes

4.0

Based on 826 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

About Mango Bikes:

Award-winning and affordable lifestyle, commuter, urban and road bikes, hand built in the UK.

Visit Website

Phone:

02828 163030

Email:

sales@mangobikes.com

Location:

Hollybank Business Park,
Hollybank Road,
Parkgate
Antrim
B39 0DL

Mango Bikes 5 star review on 26th June 2023

278

Anonymous

Anonymous // 01/01/2019

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“Not ideal. Was sent the wrong item and have tried to contact but no response at all.”

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Posted 10 months ago

“Groovy people who excel at making very good quality bikes and components”

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Posted 10 months ago

“Great looking tyres at a good price. Very happy with my purchase.”

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Posted 10 months ago

“Spot on product. It was hard finding specific details of the brake drop elsewhere, but got it at Mango, so I bought them because it was clear what I was buying was correct. Price was good as well. And delivery. Well informed and as fast as they said. Definitely on my list to purchase from again.”

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Posted 10 months ago

“Excellent overall customer experience - clear product information and communication once an order was made. Delivery was quick and suitably packaged.”

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Posted 10 months ago

“Fantastic service and delivery from Mango bikes. I'll definitely be using them again. Bag is just the right size for me too. 👍”

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Posted 11 months ago

“Been using Mango for years, and have a couple of bikes. Always been great and look amazing! Just cleaning and rebuilding an oldie this week!”

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Posted 11 months ago

“Performing exactly what I wanted and nicer than I thought it would with just the 8 speed cassette. Enough gears for what I need. Holds a nice line, not quick but once at speed it doesn’t take much to keep it there. I’m really happy so far 4.5 on 5 scale rating.”

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Posted 11 months ago

“Brilliant ! Fast service great white tyres”

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Posted 11 months ago

“The bike itself is quality. But the custom color part was a mess. None of the colors match - 3 different greens and 3 different oranges. The point was to be able to design a bike that looks super custom and matches. This falls very short of that. It looks like a Frankenstein bike with mixed pieces and parts - not very professional. You can get a good single speed bike anywhere- the draw to mango was to customize the colors - but since they don’t match it was a waste. I ordered from over seas and paid extra for this customization and it doesn’t look good. Pretty disappointed.”

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Posted 11 months ago

“Very happy with my amazing bike! Thanks mango team ❤️”

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Posted 11 months ago

“Easy to find exact item. Cheapest online. Funny/uplifting emails confirming order. Prompt delivery,securely packaged. Item very easy to install on bike. Will buy from Mango,again based on this experience.”

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Posted 11 months ago

“Product as described, well packaged and delivered on time - all good!”

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Posted 11 months ago

“Bought Norfee bar bag - mainly because it is supposed to be waterproof. It definitely is not waterproof. Everything inside gets damp in the rain, and water pools at the bottom of the bag so nothing dries out. Emailed Mango twice, no reply. Very disappointing for a company who seem so customer focused.”

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Posted 11 months ago

“great, ordered several locks which were on sale, because we are a charity giving out bikes to people in need, we give out locks with the bikes to prevent people losing them to thefts.”

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Posted 11 months ago

“I bought the customisable original single speed bike. I have to say that I was disappointed with the quality, especially at the price of nearly £500. Firstly, I received the wrong colour pedals. Secondly, despite screwing into the crankset easily, the right pedal loosened while I was out riding and actually fell off while I was mid ride. This happened on a busy main road and could have been dangerous. On inspecting the crank thread, it had completely disintegrated. I contacted Mango about this and they told me it was my fault for cross threading the pedal -next time I screw in a pedal I will be sure to have cryptonite next to me as I must have superman levels of strength to be able to cross thread a pedal all the way in without any resistance. Mango would not let me return the bike despite this having happened within a week of me receiving the product. In addition, for the few miles I was able to cycle the bike before it broke, the ride was uncomfortable and the brakes alarmingly squeaky. The handlebar grips are incredibly cheap looking and feeling. Overall very unhappy with the product and the customer service.”

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Posted 1 year ago

Hi Robert We're sorry about the issue you had. As discussed following the photos you sent through, this was due to the pedal not being fitted correctly. It doesn't instantly destroy the threads, the issue happens because the pedal and crank arm threads aren't fully engaged correctly. This play then gets worse and results in the pedal falling out as experienced here. Miche is a world-class crankset manufacturer used by many top and professional riders and teams. We moved to them a few years ago and have had very few issues with the thousands of bikes built and dispatched worldwide. We're still keen to get you sorted so just reply back to the emails sent.

Posted 11 months ago

“Not happy with the handle bar bag that I have got from you. It was said that it is waterproof, but it is not waterproof at all... I would like to send this back and get my koney back, sorry”

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Posted 1 year ago

“Speedy delivery, love the wide range of colours. V happy with my bike, had it 6 months now, good quality & value for money, every time I see its bright colours it cheers me up”

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Posted 1 year ago

“Brilliant bike, just made up how I wanted it to be! Had an upgrade with the wheels to Gillespie's, as there was no stock of the standard type, and I'm glad I did as they look great in black. Good service and always kept up to date with my order. Would definitely recommend mango bikes to my friends!”

Mango Bikes 5 star review on 31st March 2023

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Posted 1 year ago

“Ordered an 8-speed Shimano chain as Mango had the best price online. Although the description said it would come with a quick link, it wasn't included in the order. However, a short email resulted in one being sent to me straight away. So all good in the end. Thanks guys!”

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Posted 1 year ago

Mango Bikes is rated 4.0 based on 826 reviews