M&Co Insights

M&Co have a Customer Happiness Grade of B-. Customers love their customer service but are unhappy with their returns process.

 

B-
Happiness Grade
Visit Website

Phone
0800 0317 200

Email:
customer-services@mandco.com

Location:
M&Co Web TeamCaledonia House5 Inchinnan DriveInchinnan Business ParkInchinnan

Categories:
Clothing
Fashion

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D

Returns Process - Average

50.00%
Industry Average
A
90.91%
Industry Average
" Visited my local m & co in Knaresborough on Saturday and found the service I received was exceptional the youngish girl who served me helped me to pick out different bottoms and skirts to go with the particular blouse I'd chosen she was most helpful and a credit to the company. Well done m & co another happy customer will deffonetly recommend! "
- Jane
" Purchased two tunics today, beautiful subtle colours, hjgh quality fabric, very flattering fit. Incredibly low price and service in the store (Pershore) was amazing. I thought they had an excellent range of styles and was very impressed. I will definately be back. "
- Anonymous
" Very good service, great quality blouses, arrived quickly and well priced. "
- Tracey Curzons

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Alice, Customer Support