“It would have been 5 . But sadly we have a problem with an under stuffed cushion in corner of our sofa which is constantly sunk lower and won’t buff up like the rest of the suite. We absolutely love our sofa but have not heard back from anyone to deal with this issue , after 4 e.mails . Matt has kindly replied from the sales team assuring us twice now that someone will call , but nothing ??? After sales service disappointing . Let’s hope for January .”