“What can I say!! The whole buying experience has been wonderful even in these difficult Covid times!! I had been following Maker&Son on Instagram for some time and loved the sofas! My hubby and I paid a visit to the showroom when we could and tried all the various designs! Such a wonderful selection and the materials were beautiful!
Finally made a decision and we were given updates regularly of the progress of our order. Finally delivered by a professional team who placed the sofas exactly where I wanted them!!
The quality is exceptional and they are sooooo comfortable!!
Fantastic service from start to finish!!”
Hi there Deborah. Thank you for taking the time to write such a lovely review. The photos you have share are absolutely stunning and your room looks a delight to be in. I love the colours you have chosen and they go really well together. I am pleased you had a positive experience and don't hesitate to get in contact if you ever need anything. Best Wishes, Maker&Son
“I got exactly what I ordered and I was really pleased with the final product. The three guys who delivered the settees were fantastic and gave me a very comprehensive breakdown of how to look after the settee covers.
I am more than pleased with the final product, and I would have no hesitation to recommend Maker&Son to anyone.”
Hi there Alison, thank you for the wonderful review. I am so pleased you are enjoying your new sofas and I am glad that the delivery went smooth. Our delivery team are just as enthusiastic about our products and are such an important part of our whole process. I will share this with them as they are always happy to read the positive feedback. Best Wishes, Maker&Son
Hi there Tony, thank you for taking the time to write a review. I am so pleased you are enjoying your new sofa and it sounds like you are using it exactly how we intended it to be used. I hope you have many happy comfy year sin your new sofa. Kind Regards, Maker&Son
“We love our sofa. And the service was first class. We couldn’t fault a thing - from the show room visit to the charming and no-nonsense delivery team. They even delivered a week or two earlier than agreed. Well worth the investment!”
Hi there Chris, thank for taking the time to write a review and thank you for sharing the wonderful photo of your new sofa. Your room look extremely inviting and very cosy. I hope you and your family enjoy your new sofa for many years to come. Kind Regards, Maker&Son
“Amazing experience, uniquely personalised prompt customer communication via email and whatsapp. Every step of the process was managed smoothly and explained in full, and our sofa ended up being ready and delivered sooner than expected which was a bonus. We ordered the Song large chaise and it is everything we hoped - the most beautiful relaxed centrepiece to our living room. The linen is so soft and luxurious - we ordered it in the Moonstone fabric which I was worried was too light and could get ruined by stains, but when we washed the covers per the instructions they came out looking good as new. A worthwhile investment in the perfect sofa.”
Hi there Clementine, what a wonderful review - I am so pleased you have had a positive experience when ordering your Chaise. Moonstone is such a lovely colour and I am glad that you are enjoying it. Being able to wash our covers at home is a huge bonus and definitely makes it easy to keep them looking their best! I do hope you enjoy you chaise for years to come. Best Wishes Maker&Son
“Wonderful service from start to finish. We enjoyed the usual trek around the various sofa stores until we decided to take a trip down to the Maker & Son show room and as soon as we sat down there was no going back! Delighted with our new sofa and seat and the team could not have been more helpful!”
Hi there, thank you for the wonderful review! I am so pleased you enjoyed your trip to our showroom, we do try to make it a lovely and welcoming environment. Please don't hesitate to pop in if your are ever in the area again. I hope you enjoy your new sofa and loveseat for many years to come. Kind Regards, Maker&Son
“Outstanding. First class service from initial sales call to updates on the status and the final delivery / installation. Attentive and friendly, couldn’t recommend Maker & Son more highly if you are interested in buying world class quality furniture that looks tremendous. Many years of family film watching, afternoon napping and post work out slouching ahead!”
Hi there! Thank you so much for the glowing review. The Garnet colour looks absolutely wonderful in your room, super inviting! You have listed all the things we want our sofa to be used for, somewhere to sit and relax with the family no matter what has been happening that day. We hope you enjoy the sofa for many years and make lets of great memories! Best wishes Maker&Son
“Everything about Maker&Son was great from the start. The samples arrived very quickly, we received a polite follow up call and arranged for the famous Maker van to pay us a visit.
The van is an inspired idea and was perfect for a lockdown where travel was limited. We purchased a sofa, footstool and a bed which were delivered by a very polite and courteous in house team.
The furniture has gone into our new self build so the photo shows the sofa in position in glorious isolation as we have not yet moved in.”
Hi there Michael, thank you so much for the fabulous review! I absolutely love the Cornflower blue that you went for in the end and the English mustard scatter cushions certainly compliment it. It looks like you are going to have a wonderful space once its completed and we would love to hear from you when its finish. Once again, thank you for your purchase and please do not hesitate to get in contact if you ever need anything in the future. Best wishes, Maker&Son
“Brilliant service throughout including the mobile showroom, general advice, and a bespoke change to ensure the sofa fit. I’m extremely happy with the high quality sofa since it’s arrived! The delivery team were brilliant and went out of their way to
fit around my refurbishment schedule. Would highly recommend!! Thank you”
Hello there, thank you so much for the glowing review. I will be sharing this with the rest of the team who will be delighted to read this. We are so grateful to have our bespoke service, it has really helped a lot of people including yourself adjust our standard pieces in order to fit them into spaces and to adjust the size if needed. Please don't hesitate to get in touch if you need any questions on your new items. Kind Regards, Maker&Son
“From receiving the initial fabric samples to then taking delivery of my Hero chair your customer service was a positive and enjoyable experience .
I love my new chair it’s so comfortable , the linen is a good quality with a soft feel so its the perfect place to relax .”
Hi there, thank you so much for taking the time to write your wonderful review. What a wonderful little space you have there, I can just imagine myself sitting there reading an adventure novel! Your Hero chair looks wonderful and the colour scheme is truly brilliant. I do hope you have many happy hours sat there and if you ever have any questions please don't hesitate to get in touch. Kind Regards, Maker&Son
“From ordering to delivery to having the actual sofas in our house - the experience with Maker&Son has been excellent!! We are so happy with our purchase and the sofas really are the most comfortable ever.”
Hello there, thank you for the lovely review. It really does mean the world to us that you have had positive experience all the way from initial enquiry to delivery. I will pass this on to our team who will be thrilled! Don't hesitate to contact us if you ever need any help with your furniture. Kind Regards, Maker&Son
“Great experience — mobile showroom is really fun and convenient. They advised on everything from floor planning, to the logistics of getting the sofa into my apartment. The sofa itself is incredibly comfortable.”
Hi there! Thank you for the wonderful review, I'm so pleased that you had a pleasant journey when choosing us for your new sofa. I will be sure to pass this along to the team as they always like to see a glowing review. Also can I just say what an absolutely wonderful room you have, I definitely feel transported elsewhere when looking at it. Kind Regards, Maker&Son
“From bed to sofa I can categorically confirm every claim stated that these are by far the most comfortable quality handmade items of furniture that I have ever owned. From order to delivery and post care the service and friendliness of the whole team is faultless. Thank you so much.”
Hi Richard, can I first start off by saying that you have an absolutely stunning living space. The sapphire sofa really does compliment the rest of your room wonderfully. I'm so pleased that you have had positive experience and I will certainly pass on your kind words to the rest of the team. If you ever have any questions regarding your new sofa please do not hesitate to get in contact. Kind Regards, Maker&Son
Hi Anna, thank you for the lovely review! I am sorry that you keep missing the end of your films but not sorry how comfy our sofas are! Hope you have plenty of happy, comfy and sleepy years with your new sofa. If you ever need any help maintaining it or would like to explore new covers in the future please don't hesitate to reach out. Kind Regards, Maker&Son
“The Maker & Son team went above and beyond. We were faced with a delay in delivery, unexpectedly and after we had arranged our previous sofa to be removed, and they delivered an interim sofa - so we weren't without furniture for 2 weeks!
The sofa we got is super comfortable, and gets complimented by everyone who sits on it”
Hi there, thank you so much for the wonderful review. I am glad we were able to lend you one of our loan pieces, they do come in handy in the rare occasion we have an issue with being unable to deliver on time. They really do become a focal point in the room, we do get a lot of similar feedback mentioning friends and family being drawn to it. If you ever need any help with maintaining your new sofa or would like to explore new covers later down the line please don't hesitate to get in touch. Kind Regards, Maker&Son
“If you had to make me choose between my husband, kids or the sofa, I’m not going to lie… it’d be a tough call. From first contact with their excellent team, we realised that we were dealing with a different class of business. The sofa is now in our newly refurbished house and we honestly couldn’t be happier. It’s the first thing everyone talks about when they visit. Thank you guys. You’re awesome!”
Hi Jayne, thank you so much for the glowing review! We are so pleased that our sofa has taken pride of place in your newly refurbished home. No need to chose between those when you can all spend some quality time on your new sofa! Don't hesitate to get in contact if you have any questions about your sofa. Thanks, Maker&Son