The Merchant of Magic Reviews

Name: The Merchant of Magic
Rating: 4.78

4.8 Rating 51 Reviews

94 %

of reviewers recommend The Merchant of Magic

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4.8

Based on 51 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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The Merchant of Magic 5 star review on 11th March 2021

Ian Gray

The Merchant of Magic 5 star review on 16th February 2021

Angus L

Anonymous

Anonymous // 01/01/2019

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“Such an easy site to navigate, and some fun ideas. The mystery decks are such a good idea and value for money. Delivery was far quicker than expected!”

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Posted 2 years ago

“Hate the opening pages of your website where one is besieged with countless pop ups making navigation very frustrating. Sorry but I’m out of here”

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Posted 2 years ago

“Great personal service and very quick free delivery. I’m very impressed and will definitely be shopping here again.”

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Posted 2 years ago

“I have loved the service from the team MOM. They really help to guide you in choosing the correct equipment for your needs. Although I haven’t physically visited the shop the service over the phone and email has been superb. I would recommend this shop to anybody wanting to start, or someone is well versed in the dark arts lol.”

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Posted 2 years ago

“Since using this magic shop I’ve become a loyal MoM shopper. This is the only magic shop I would want to go to. They have everything you need to be a basic or a professional magician. There greatest quality is there ability to care for their customers. Any issues they deal with it instantly and go out of their way to make your experience a great one. Keep up the amazing work MoM”

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Posted 2 years ago

“I bought 'Scared V2 by Jamie Daws' from Merchant of Magic recently. It's the classic haunted deck trick where a deck of cards cuts itself (yes, appears to move by itself) to a chosen card. But this method uses no strings, magnets, etc. It is GENIUS. A brilliant method. Can't wait to perform it for friends after I've practised it. Keep up the good work guys!”

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Posted 2 years ago

“It's great to deal with real people who know their products, care about what their customers want & don't just send parcels out from a warehouse.”

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Posted 3 years ago

“I am a first-time customer, and I've been absolutely delighted with your service - It makes such a refreshing change to deal with a company that obviously still values good, old-fashioned customer service. Delighted with my purchase, and I'm looking forward to buying more from you in future!”

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Posted 3 years ago

“I ordered some small items then having realised I had forgotten one item, Wilson kindly posted it without charging for postage again. I was delighted when the two packages arrived the next day.”

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Posted 3 years ago

“I have used Merchant Of Magic for many years and have always received an excellent service from them. They carry a huge stock of props, accessories, playing cards, books and DVDs/downloads etc. Their customer service is second to none. Highly recommended for all things magic.”

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Posted 3 years ago

“Wife treated me to the Tommy wonder books for Christmas (brilliant read) she said was a very easy process with very helpful people, so much so, she suggested to her friend to buy me vouchers for my 50th just gone, I bought at the table lectures allowing me instant access, I struggled with accessing my account but Wilson re set everything and had me up and running in no time, all this on a Sunday bless him, so my birthday weekend was a success and Ihave a bunch of lectures to plough through! Thanks Dom and Wilson, Steve North Wales”

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Posted 3 years ago

“Very helpful and very quick postal service will definitely be using again for future purchase’s 100% 5*”

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Posted 3 years ago

“Magic is one of those things that I've toyed around with on & off since I got my first magic set as a kid (it was a Paul Daniels set in the 80s). Since the first lockdown last year, magic came back into my world & I decided to take it much more seriously to support my acting career. Merchant Of Magic has become the very first place I go to for new tricks & props. Not only due to the vast selection and range of items available, but also because of the excellent customer service & speedy response to messages. I received a slightly damaged item & when I reported it to them with photos of the damage it has immediately been replaced - no messing about. At a time when magic is becoming popular again, I honestly can not recommended Merchant Of Magic strongly enough.”

Helpful Report

Posted 3 years ago

“Of all the things I value from MoM it is the personal service that is always available over the phone or by email. I have been able to talk freely over aspects of many of their wares and now trust their advice. The MoM team has always put their considerable expertise at my disposal. There are no pre-recorded skin-crawling over-the-top customer-crawling thanks, just honest businessmen who know their craft. I have been using MoM for many years and have always valued their prompt and efficient ordering system, wish list, etc. With a change of my email address, I started having difficulty signing in and was in danger of losing the credit I had accrued from my past purchases. A simple email had the problem sorted and it is back to high level business as usual. All in all, I am a very happy customer! Colin.”