Made4Fighters.com Reviews

Name: Made4Fighters.com
Address: 10 Top Angel, Buckingham, United Kingdom
Rating: 4.75

4.8 Rating 5,362 Reviews

95 %

of reviewers recommend Made4Fighters.com

4.8

Based on 5,362 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Made4Fighters.com:

Made4Fighters.com is a UK based specialist retailer of Combat Sports Equipment & Apparel. Established 2007.

Visit Website

Phone:

01280 818648

Email:

contact@made4fighters.com

Location:

10 Top Angel,
Buckingham
United Kingdom
MK181TH

Made4Fighters.com 5 star review on 9th March 2024

110

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is not a review on the product as I still haven’t received it yet this poor review is the for fact they use Hermes aka Evri who will always been the worst delivery company I have ever known absolutely useless the fact they changed their name and still suck is beyond on me I would be embarrassed if I was then f****** shocking.”

Helpful Report

Posted 1 year ago

Hi Conor, Thanks for leaving a review, I'm sorry to hear you have not received your parcel as of yet. It has been bought to my attention that the reason delivery has not been successful is due to an address error, I can see the flat number is unfortunately missing. I have sent you an email this morning to ensure we obtain the flat number, which will enable our courier to attempt redelivery for your parcel 😊 Apologies again for any inconvenience caused by this. Hollie, M4F

Posted 1 year ago

“I received the gloves but they were too small so I returned them. I requested either a Size Large be sent to me or a refund; I have not received either in nearly 2 weeks.”

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Posted 1 year ago

Hi Andrew, Thanks for sharing your feedback, I do apologise for the confusion. As per the returns form received within your parcel, we no longer offer exchanges - once the order has been received back to our warehouse we have a 14-day returns process, please be reassured all returns are dealt with as soon as they have arrived back to us. You can review our full returns procedure here https://made4fighters.com/refunds-returns-policy/ I have contacted you via email as we do not have a record of your return on our system. Apologies for any inconvenience this may have caused, I hope to resolve this swiftly for you. Hollie, M4F

Posted 1 year ago

“Placed an order at the start of June and we are still waiting yet the tracking says it has left on the 4th of June. The tracking number does not work with Hermes and you don’t reply to emails. Items were bought as a gift so now have a very disappointed little boy.”

Helpful Report

Posted 1 year ago

Hi Hannah, Thanks for sharing your feedback, I'm so sorry you have not received your order as of yet. After taking a further look into this for you, it looks like the parcel has gone missing in transit. I cannot apologise enough for the inconvenience this has caused you, I have now raised a 48-hour investigation with Evri to shed a light on the whereabouts of the parcel. I have sent you an email to ensure we resolve this today for you, as we have not received any prior email correspondence from yourself. Apologies again for any inconvenience caused by this. Hollie, M4F

Posted 1 year ago

“I never received my full order, I’m missing out on £105 boxing gloves”

Helpful Report

Posted 2 years ago

Hi Ben, Thanks for bringing this to our attention, I'm so sorry you did not receive your parcel. After taking a further look into this, I can see my colleague opened a parcel search via DPD as there were no scans within 48 hours from dispatch. DPD unfortunately concluded the parcel as missing, and I can see a full refund has been processed for you - the funds should take 5 working days to hit your account. I can only apologise for the error on DPD's behalf, we work very closely with our couriers to prevent issues as you have experienced, please be reassured this is not our standard practise. You have been emailed with a 10% discount code, if you have any queries please do not hesitate to contact us. Apologies again for any inconvenience caused by this. Kind regards, Hollie, M4F

Posted 2 years ago

“Nunca llego Lo tuve que ir a buscar a aduana y ademas de lo que pague por el producto y el envio tuve que pagar mucho mas aca Creo que deberian informar bien antes”

Helpful Report

Posted 2 years ago

Hi Diego, Thanks so much for leaving a review, I'm so sorry you had some issues retrieving your parcel. Due to Brexit, customs charges are now out of our control and are charged once the parcel has reached your country - this is advised in our terms and conditions, and delivery section via our website. By agreeing to our T's & C's, you are agreeing to paying these charges. I can see you have now received your parcel, please contact us if you have any further queries. Kind regards, Hollie

Posted 2 years ago

“Awful. My product came a week later and was badly damaged, and can’t be refunded. Complete waste of money. I bought a wooden training sword and when I opened the box the tip of the blade was chipped and cracked. Like it was thrown about whilst in delivery. Would not recommend this website.”

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Posted 2 years ago

“I returned an item on the 17/02, making a replacement order. However, 2 weeks later, I am yet to receive my refund for the returned item.”

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Posted 2 years ago

Good morning Andrew. Thank you so much for your review. I am really sorry that your return wasn't processed within the correct time frame. I can see that my colleague has rectified this already this morning. Please let me know if I can be of any further assistance. Kind regards Danielle M4F

Posted 2 years ago

“Very poor didnt arrive xx”

Helpful Report

Posted 2 years ago

Hi Tomasz, Thanks for your review, I'm so sorry your order did not arrive. I can see the parcel unfortunately went missing with the courier after a 24-hour investigation, we were sure to resolve this as soon as possible for you and delivered a replacement order the next working day, I can see this has now been received. I have emailed you a discount for a future order. Kind regards, Hollie M4F

Posted 2 years ago

“ordered 2 weeks ago told it would be here in 3 days, not arrived yet, it was for a birthday present”

Helpful Report

Posted 2 years ago

Hi Janet, Thanks for leaving a review, I'm so sorry you have not recieved your order within the correct timeframe. After taking a further look into this, I can see there have been no further scans with the courier which indicates the parcel may have gone missing in transit. This will be investigated with our courier manager to ensure we can locate the whereabouts of the parcel. In the meantime, I can see our sales team have contacted you with regards to issuing a refund or replacement. If there is anything we can do in the meantime, please do not hesistate to contact us. Apologies again for any inconveneince this may have caused. Kind regards, Hollie, M4F

Posted 2 years ago

“U guys made me pay €35 for taxes”

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Posted 2 years ago

Good Morning Milan, Thanks for leaving a review - After taking a look into this for you, I can see the extra charges were due to import duties and taxes. Unfortunately, any customs charges outside of the UK are completely out of our control. Information regarding import charges can be viewed via our website https://made4fighters.com/delivery-returns/, this is also stated on our terms and conditions when placing the order. I do apologise for any inconvenience this may have caused, an email has been sent with a 5% discount code to be used on a future order. Kind regards, Hollie, M4F

Posted 2 years ago

“Never received the gloves”

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Posted 2 years ago

“Never recived my items or no update why they havent been delivered”

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Posted 2 years ago

Hi Jill, Thanks for leaving a review, I cannot apologise enough that your parcel has not been received as of yet. After investigating further, the parcel has unfortunately gone missing in transit due to having no recent scans. I have contacted you via email to confirm your address to ensure a replacement is dispatched as quickly as possible for you. Apologies for any inconvenience this may have caused. Kind regards, Hollie, M4F

Posted 2 years ago

“Products are good. Unfortunately, the experience was extremely poor. I ordered express delivery (paid extra) to receive the goods within 48 hours. The order took 2 weeks to arrive. Thankfully the extra price I paid for delivery was refunded but this took emails from me to initiate - there was no initiative taken from the company. It was stated via email that there should have been a message on the website stating express delivery was not available due to warehouse improvements. I am a stickler for details so find it hard to believe I missed this. However, express delivery shouldn't be an option available on the site if it cannot be honoured. I had to proactively chase the order even when sent after a full week from Made4fighters as the company they used took a further week to deliver. The delivery was from and to the UK - not an international delivery. The items are of good quality but the amount of chasing expected of customers whilst showing no initiative to track or take ownership of delivery was beyond poor. Items were ordered for a specific occasion - missed, unfortunately. Danielle who replied via email was professional and did respond timely - so that was appreciated.”

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Posted 2 years ago

“my order never arrived. The answer was that the transport company lost my package but Made4fighter was not responsible for sending it again. A shame because I thought it was a respectable company”

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Posted 2 years ago

Hi Angel, Thanks for sharing your feedback! I'm so sorry for your parcel has been classed as missing, I can see a 48-hour investigation took place with DHL and we kept you updated on this via email. A refund was processed due to not having the item in stock, however, when stock has been replenished I will contact you via email to ensure we can process a new order for you. Apologies for any inconvenience caused by this. Kind regards, Hollie, M4F

Posted 2 years ago

“If you place an order and send the items back they do not refund the delivery charge which is very unusual as most companies do. Won’t be ordering from here again encase it needs returning.”

Helpful Report

Posted 2 years ago

Good Morning Kelly, Thank you for sharing your feedback, we're sorry your experience has not matched your expectations. We pride ourselves in excellent service, as per our delivery terms and conditions via the website, we do not refund your original delivery costs if the delivery service has been fulfilled. I can see we have issued a refund for the items returned, refunds usually take 5 working days to hit your account depending on your bank. If we can be of any further assistance, please contact us at contact@made4fighters.com Kind regards, Hollie, M4F

Posted 2 years ago

“3 weeks no delivery”

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Posted 2 years ago

“Still waiting to receive my order”

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Posted 2 years ago

Hi Ivor, Thanks for your review, I cannot apologise enough that you have not received your parcel as of yet. After investigating this further, your parcel was unfortunately returned by DPD due to Irish customs rejecting the parcel. The parcel has now reached our warehouse, therefore I have contacted you via email to ensure this is resolved today for you. Please let us know if we can be of any further assistance in the meantime. Kind regards, Hollie, M4F

Posted 2 years ago

“Ordered my item on 16/11/2021, date today is 07/12/2021, item still not delivered. Have requested refund! Haven’t had issues with Made4Fighters orders previously but I’m not confident in ordering anymore unfortunately.”

Helpful Report

Posted 2 years ago

Hi Roshan, Thanks for sharing your feedback, I'm so sorry we have missed the mark on this occasion, we always aim to deliver a great experience to our customers. After taking a further look into this for you, our courier has classed the parcel as missing due to no recent scan activity on the tracking. I can see a member of our team has been in contact via email and has since issued a full refund for the order. I do apologise for this, please let us know if we can be of any further assistance. Kind regards, Hollie, M4F

Posted 2 years ago

“I placed an order on 14th November and have still not received it despite paying for delivery. Not received any updates and the there is nothing useful on the tracking information other than saying it’s been dispatched on 16th November”

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Posted 2 years ago

“still waiting on the order, I never received it very disappointed was going to get more stuff but not a hope now!!!”

Helpful Report

Posted 2 years ago

Hi Kevin, Thanks for leaving a review, I cannot apologise enough that you have not received your order as of yet. I can see your parcel has only recently cleared through Irish customs, there can be unexpected delays which are unfortunately out of our control. Your order is due to go out for delivery on Monday 13th December, I have also refunded your shipping costs for the unexpected delay. Please contact us if you have any further issues at contact@made4fighters.com. Kind regards, Hollie, M4F

Posted 2 years ago

Made4Fighters.com is rated 4.8 based on 5,362 reviews