MCrecycle.com Reviews

3.71 Rating 330 Reviews
67 %
of reviewers recommend MCrecycle.com
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
6 - 12 Hours
Read MCrecycle.com Reviews
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Phone:

0207 078 4290

Email:

info@mcrecycle.com

Location:

M&C
Unit 3 Willow House
River Gardens
Feltham,

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Anonymous
Anonymous  // 01/01/2019
They've received the phone Friday and got email saying it's been paid £105. Still no payment rang up yesterday said they couldn't make payment Friday didn't say why .. so when I rang up yesterday said it would be in my bank yesterday still nothing !! Phoned up this morning and they're trying to say I haven't accepted the offer ! Clearly have otherwise wouldn't have an email saying it's been paid !! So they said they will transfer it to the PAYMENT DEPARTMENT ! Absolutely ridiculous !

AVOID !!
Posted 1 year ago
Was going to recycle my phone ,asked for pack but nothing came ,emailed them and was told that pack was in post and I should receive it within a day or so , nothing appeared. I have since chosen a different company to recycle my phone with .
Posted 1 year ago
I would just like to ask you, do you write the5☆ reviews yourself? I cannot believe that 68.40% 5☆ reviews sure true, only 24.76% 1☆ I certainly think this is a load of RUBBISH, I do wish Tom Sibley would get back and let people know how he got on with his CCJ I wish him GOOD LOOK in all that he does with you. I notice you didn't reply to me about the price you paid me and price I could have received elsewhere.
Posted 1 year ago
Paid top price for my phone
Fast service
Posted 1 year ago
I sold my phone to these morons, for £25 just looked on ebay and the cheapest one to buy on their site for same phone is over £60. Mcrecycle say they will go 5% over competitors, does this apply to me? If it does I would say you owe me some more money. People out there check around before you sell to these.
Posted 1 year ago
Phone was received at 10 am ,I received first email at 16:06.
You state the if the phone is received that day ,you also get paid ...
In this occasion you failed.
Posted 1 year ago
I see more and more people are getting wise to what you are doing, about time to. TOM SIBLEY would you please leave a review again, and let people know how you got on, with the CCJ it would be helpful for other wanna be customers
Posted 1 year ago
If you think these people are going to give you what the initial quote is, then you are as stupid as I was. Remember they sell your phone on for a profit so they price they pay you (if they pay you) is going to be much much lower than the phone is worth. Sell your phone on eBay. You will get at least double what they quote. These, like all "we buy your phone" operations are all con guys and/or scam artists. Have nothing to do with them.
Posted 1 year ago
GOOD ON YOU TOM SIBLEY, I hope you get what you deserve, these people are con merchants and should be made aware of the fact. I had trouble when I sold my phone, they said I had given them wrong bank details. I received an email back through Trustpilot telling me about this, so I've already sent them one review today, and told them to put it on their site, I bet they don't, or this one either
Posted 1 year ago
You tried to say I had given you the wrong bank details, I'm not a fool, so don't treat me as one. I know my details without even having to look. The only thing I did wrong was get involved with a company like yourselves. NOW PUT THAT ON YOUR REVIEWS INSTEAD OF REPLYING THROUGH TRUSTPILOT
Posted 1 year ago
Absolute rubbish idiots. Said phone was locked to Google it was set back to factory settings. Then finally said they would give me £5 from £25 for a samsung j5 2016. Saying major damage to phone too. Was in good condition when I sent it.
This was all after numerous emails and 1 telephone call when they finally answered call. DO NOT DEAL WITH THEM!
Posted 1 year ago
I wouldn't even give you 1☆ I was told money in bank on Monday 11 after PLENTY of emails getting sent back and forth finally got my money on Wednesday 13, after reading some of these reviews am I glad I took pictures of my old phone.,there's a tip for anyone daft enough to use these people, PICTURES OF DEVICE
Posted 1 year ago
Said the home button was loose when my phone didn't even have a home button and glue was leaking, really let down badly.
Posted 1 year ago
Sent in phone. I had been using it perfectly up until the day I posted it to them. Then I get an email saying the battery doesn't hold charge so they want to only pay pennies, or I have to pay to have it returned. Not sure how I was using it every day with a battery that doesn't hold charge! Avoid this company at all costs!
Posted 1 year ago
Absolute con... They said one of my phones was faulty and I know 100% it wasn't. Also reduced price on BOTH phones I sold them. I will never use them again... Certainly not to be trusted.
Posted 1 year ago
I returned my phone in perfect condition then was informed that the price offered was reduced by £25 because of deep scratches on the front, which was not true at all!
Posted 1 year ago
JUST ISSUED A CCJ AGAINST THEM!!

I would avoid at all costs. I am currently in the process of taking them to court and today they have had a County Court Judgement made against them.

Long story short my phone got ‘lost’ in transit but because I used their postage bag they needed to make the claim through royal mail. (On their website it says any phone valued over £150 will be covered for £500, my phone was valued at £152.50) They refused to even make a claim after having a three way call with Royal Mail and after a few weeks offered me £50!! I always get through to the same person in customer services who knows nothing about anything and Adam Ullah (registered director) is never at the business or will take calls.

I am currently in the process of organising enforcement officers to attend their trading address and recover my money.
Posted 1 year ago
I should have read the reviews first! What an idiot, they are complete scam artists - lure you in with a good price then hold your equipment hostage by saying you should accept about 15% of their initial offer or pay them to return it to you! Crooks!
Posted 1 year ago
AVOID AVOID AVOID! HAVI G SENT AN S7 EDGE IN PERFECT CONDITION VALUED BY MC RECYCLEAT£120.00 I GET THE EMAIL IT APPARENTLY HAS DEEP SCRATCHES TO THE SCREEN AND "OTHER ISSUES". THEY NOW WANT TO ONLY OFFER £85.00 This is where they get you, I like most did not want another 7 days hassle of returning and sending itoff again to another company. To the people. That want to do deal with an honest company because I know for a fact that the my phone was not damaged AVOID also it states payment sames dayas they receive your phone it is not. TRADING STANDARDS WIL BE NOTIFIED.
Posted 1 year ago
shocking! stay away . Really nice phone they said cracked screen Alec. offered £30 instead of £105 . got £35 as didn't need the hassle of court etc . Dont deal !!!!! ever
Posted 1 year ago
MCrecycle.com is rated 3.71 based on 330 reviews