Lyst Reviews

Name: Lyst
Rating: 3.77

3.8 Rating 1,724 Reviews

68 %

of reviewers recommend Lyst

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Email:

customercare@lyst.com

Location:

Floor 7, The Minster Building, 21 Mincing Lane
EC3R 7AG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I placed an order on December 24, I never received it, I communicate with them by mail and they do not respond to my Questions. I demand refund #68331”

Helpful Report

Posted 1 year ago

Hey Katerin, thanks for your feedback. A member of our customer care team will be contacting you to assist you further with this issue. Apologies for the inconvenience - Lyst

Posted 1 year ago

“You handled everything just perfectly and fast too! Although I never received the package cause they cancelled it and didn’t let me know. I was missing a Xmas gift because of them. However this was not your fault when I contacted you you got them to let me know. Thank you”

Helpful Report

Posted 1 year ago

Hey Patricia, thanks for the 5-star review. we are pleased to hear that we're able to assist you with your issue. Rest assured that I have taken note of your issue with the retailer and will pass it on to the relevant team here at Lyst for their information. Have a great day - Lyst

Posted 1 year ago

“Prompt response and query was resolved”

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Posted 1 year ago

Hello there, thank you for your amazing review! We are delighted to hear that we're able to assist you in finding your perfect item! We can't wait to welcome you once again! Happy Shopping! - Lyst

Posted 1 year ago

“i still haven’t got my order #68377 on dec 25 for 331$ 448 Chestnut Ln i want a refund”

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Posted 1 year ago

“I’m a happy camper!”

Helpful Report

Posted 1 year ago

Hey Emily, thank you for your amazing review! We are delighted to hear that we're able to assist you in finding your perfect item! We can't wait to welcome you once again! Happy Shopping! - Lyst

Posted 1 year ago

“Of no help in locating a skagen watch”

Helpful Report

Posted 1 year ago

Hi, sorry to hear that you've been trying to reach out to our team but didn't get the help that you need in locating for a skagen watch. Please be assured that a member of our team has reached out to you directly to resolve this issue. Alternatively, you can also reach out to us via customercare@ly.st.

Posted 1 year ago

“************”

Helpful Report

Posted 1 year ago

Hey there, thank you for the wonderful feedback! We're glad to know you're enjoying our services. Thanks for the 5-star review! Enjoy your day! - Lyst

Posted 1 year ago

“The worst customer service ever! There is no number to speak with company directly, no response after sending numerous emails, placed orders over 1 month ago and have received nothing!”

Helpful Report

Posted 1 year ago

Hi Nikia, we're so sorry to hear that you still haven't received your order. A member of our Customer Care team has reached out to help you here. Apologies for the inconvenience this has caused you.

Posted 1 year ago

“Poor customer services”

Helpful Report

Posted 1 year ago

Hey there, thanks for your review. a member of our customer care team has reached out to further assist you with this concern. Apologies for the inconvenience. - Lyst

Posted 1 year ago

“Poor customer service I brought a item the item never came I never received an email I’ve been reaching out for three weeks have not spoken to anyone yet. Bad for business. The whole three weeks I’ve been emailing customer service because they have no phone number it’s just been a computer emailing me back.”

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Posted 1 year ago

“Excelente customer service, order arrived on time, packing very neat.”

Helpful Report

Posted 1 year ago

Hey Pepe, thanks for your review, We're happy to hear you're satisfied with our services. Have a great day. Lyst

Posted 1 year ago

“Terrible communication on late orders.”

Helpful Report

Posted 1 year ago

Hey Reginald, thanks for your review. a member of our customer care team has reached out to further assist you with this concern. Apologies for the inconvenience. - Lyst

Posted 1 year ago

“You have deducted too much from my refund”

Helpful Report

Posted 1 year ago

Hey there, thanks for your review. a member of our customer care team has reached out to further assist you with this concern. Apologies for the inconvenience. - Lyst

Posted 1 year ago

“This company is the BEST to work with. We purchased the wrong size on some paint and it was the easies exchange I have ever done. The customer service is just WONDERFUL!!!!!! Thanks you Lyst (Mhellz)”

Helpful Report

Posted 1 year ago

Hey Julie, We're glad to know you're enjoying our services. Thanks for the 5 star review! Lyst

Posted 1 year ago

“Placed an order and did not get an email. When I contacted LYST they kept saying they can not do anything and to contact the company. The company was not able to help. DO NOT ORDER FROM LYST. It is a headache. Finally received the ITEM and I want to return it and the company has no record of it.”

Helpful Report

Posted 1 year ago

Hey Leah, thanks for your review. a member of our customer care team has reached out to further assist you with this concern. Apologies for the inconvenience. - Lyst

Posted 1 year ago

“Paid 400 dollars for shoes, and they never came”

Helpful Report

Posted 1 year ago

Hey Benjamin, thanks for your review. A member of our customer care team has reached out to further assist you with this concern. Apologies for the inconvenience. - Lyst

Posted 1 year ago

“Wrong item sent. I have asked when the original item will be delivered. Very slow response to emails etc. will never use this company again and I suggest no one else does”

Helpful Report

Posted 1 year ago

Hey there, thanks for your review. a member of our customer care team has reached out to further assist you with this concern. Apologies for the inconvenience. - Lyst

Posted 1 year ago

“Contacted customer service after not receiving an email about delivery. They quickly responded back with the info I needed!”

Helpful Report

Posted 1 year ago

Hey there, thanks for your review! we are pleased to hear that we are able to help you with your query. Hope your order will be with you soon! Happy Holidays - Lyst

Posted 1 year ago

“No me ayudaron en nada. Quiero soluciones”

Helpful Report

Posted 1 year ago

Hey there - we're sorry to hear that. A member of our Customer Care team has reached out to assist you here. Apologies for any inconvenience caused.

Posted 1 year ago

“No word on my order delivery date, nothing on the email. Helpful customer service but the order was outsourced to another company and sp Lyst were unable to help. The other company then cancelled the order without warning.”

Helpful Report

Posted 1 year ago

Hey there I'm so sorry to hear that your order was cancelled by the retailer. A member of our Customer Care team has reached out to help you here. Apologies for the inconvenience this has caused you.

Posted 1 year ago

Lyst is rated 3.8 based on 1,724 reviews