Hi Sarah - I am so sorry to hear that you had an issue with returning the item. A member of our Customer Care Team has reached out to you to assist you with this. Apologies for the inconvenience this has caused. -Lyst.
“I would like to thank the site lyst.com, and in particular the support representative Bruno, for his help in solving the problem with vitkac.com. Thanks to Bruno, vitkac.com representatives contacted me and helped me deal with the situation. From previous reviews, I know that the support service of vitkac.com takes a very long time to respond to their customers. Some wrote that the site vitkac.com no support.”
Hi there - I am sorry to hear that you are not satisfied with the service we provided. A part of our Customer Care has reached out to you to assist you with this. Again, apologies for the inconvenience this has caused you. -Lyst
Hi Gloria, Sorry to hear you haven’t received an update with your order from the retailer.
A member of our customer care team will be reaching out to you about this. Apologies for the inconvenience. - Lyst
“I had a pretty good experience with Lyst.com, and want to say Thank You to Bruno for helping me with my issue. I waited for my Adidas Face masks that was bought on Lyst, and had to wait a little longer than expected, but I finally received them, and are very happy with my purchase. Thanks to Bruno, I am covered with my mask.”
Hi there, Thanks for your review and sorry to hear you haven't seen the best prices on our website. A member of our customer care team will be reaching out to you about this. Apologies for the inconvenience. - Lyst
Hey there, Thank you for your feedback. I am very sorry to hear that there has been an issue with the payment method you've used in placing an order. A member of our customer care team will be contacting you to assist further with this concern. Apologies for the inconvenience - Lyst
“I was looking for my delivery on a pair of Face Masks that were bought from Lyst.com, and they delivered my package as soon as they were able to, and I finally received them, and are very happy with my order. I Thank Bruno, the Lyst Rep. for going out of his way in making my experience a happy one.”
“I made an order on August 2, 2021 for the Adidas Face Masks from Lyst.com, and after 3 days of calling and sending Emails to see when and what day I will receive it, I finally received my item in the mail today August 14, 2021. Great I am happy now I got my item.”
“I bought a pair of Adidas Face Masks from Lyst.com on August 2, 2021, and haven't received any info on when I should be receiving my order, and have made several attempts to get in contact with this Company, and have been ignored, and no-one has gotten back to me to say where my order is. I don't like to be ignored especially when I pay for an item, and don't get any info of when I should receive it, or a tracking or order number for said item. I need to know where is my package ?????. en quote.”
Hi Karla, I am sorry to hear that you still haven't received your order and that you haven't received a response yet. A member of our Customer Care Team has been in touch with you to assist you with this matter. Apologies for the inconvenience caused. -Lyst.
Hi Toni, sorry to hear you haven’t received your order from the retailer. We have now escalated this with the retailer and asked for the current status of your order. A member of our Customer Care Team has reached out to you to assist you with your concerns. -Lyst