“The products I ordered seemed nice in terms of quality, but they were too big for me so I returned them. After having heard nothing for two weeks I contact them, which resulted in them agreeing to refund me. Unfortunately this refund has not happened yet, while they have said to me on 2 seperate occasions that I would receive my money within 5 working days. This is very disappointing for such a known brand. I won't order with them again.”
“Goods purchased don't arrive, apparently lost by their courier (won't happen if they used Royal Mail) still charged and customers services none existent.
Don't buy from these monkeys”
“I really like this brand!! I have bought so many items and each time I am so happy. More than service from Lyle & Scott is really great!! Specially Jade Robson whom I spoke in regard to one of my order which was delayed in shipping but Jade has listened so calmly and then offered something nest which I had no even expected at all. Kudos to Jade & Lyle&Scott. Thank you Jade , ton of thank & much appreciated you telephone call today & something special you have offered to compensate shipping carrier mistake!!”
