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Lyco Reviews

4.7 Rating 16,346 Reviews

96 %

of reviewers recommend Lyco

Company Reviews

Product Reviews

4.7

Based on 16,346 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Lyco:

Lyco was established in 1995 and has grown to become the UK's premier lighting company. What sets us apart from our competitors is our focus on providing the latest products from around the world at the very best prices coupled with a level of service that is second to none. Today there are over 40 people working at our base in Milton Keynes.

Visit Website

Email:

customerservice@lyco.co.uk

Location:

24-26, Vincent Avenue, Milton Keynes,
24-26, Vincent Avenue, Milton Keynes
Crownhill
MK8 0AB

Lyco 5 star review on 3rd December 2023

Lyco 5 star review on 5th October 2023

Lyco 5 star review on 30th June 2023

Lyco 5 star review on 30th June 2023

Lyco 5 star review on 17th January 2023

Lyco 5 star review on 25th September 2022

Lyco 5 star review on 18th February 2022

8

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Great selection of led bulbs at good prices. Delivery very quick as well.”

Posted 2 months ago

“Excellent speedy service”

Posted 2 months ago

“Amazingly quick service!”

Posted 2 months ago

Thanks for taking the time to comment. Kind Regards Customer Service

Posted 2 months ago

“Light Bulbs received day after ordering, very fast despatch. The light bulbs where well packed and great value.My dimmer has stopped flickering now that I have installed the correct wattage bulb.Would but items from again.”

Posted 2 months ago

Thanks for the positive review and taking the time to comment, much appreciated. Kind Regards Customer Service

Posted 2 months ago

“Quick and smooth transaction. Goods arrived well packaged and received in a timely manner. Light bulbs are great value for money. Happy customer and received excellent customer service.”

Posted 2 months ago

We are very thankful for your kind comments. We very much value our customer’s feedback Kind Regards Customer Service

Posted 2 months ago

“Great service arrived when they said it would will order again”

Posted 2 months ago

“Great company to deal with great products swift service unlike some other companies that let you wait for the goods to arrive.”

Posted 2 months ago

“From order to delivery in 2 days…. Perfect.”

Posted 2 months ago

“Easy to order and pay for the lamp which was delivered only 17 hours after ordering.”

Posted 2 months ago

“Nothing negative but the LED T8 tube didn’t fit the mounting in the kitchen. Apparently the “ballast” needs to be removed. I will have to buy a complete lighting unit.”

Posted 2 months ago

“In a word service ! This is not the first time I have used Lyco and with good reason. The products are good and the customer service is excellent, couple that with keen pricing and fast order processing what's not to like !.”

Posted 2 months ago

Thank you so much for your positive feedback. Its greatly appreciated. Kind Regards Customer Service

Posted 2 months ago

“I would love to review the Lyco products and service. I have received a prompt delivery of somebody else's order for light bulbs. I have emailed their Customer Services to sort this matter out but have not had a response from them in 3 days. Will I get my light bulbs ???”

Posted 2 months ago

Thanks for taking the time to comment and apologies there was an issue with your order. I can see we have replaced this for you and they have been delivered today. Kind Regards Customer Service

Posted 2 months ago

“Excellent service.”

Posted 2 months ago

“Delivery was the issue .. the courier called to say no one at home ..can't leave your parcel because the sender requests its handed to a person on delivery. So..?.. I didn't know when it was being delivered .. I am supposed stay home all day until its delivered yes!??. I'm a working electrician..how can I do that..?! 20 delivery's a week .. every week .. only you requests I have to be in to receive an order. If you had stated that in the first place I'd have save us both time and ordered from somewhere else .. as it was my well priced ..nice quality fittings cost me another £25 in lost labour when I returned to collect it .. but the neighbour who had taken it in had gone out .. so I didn't get it till the next day .. just hassle..expense.. boredom. Please just deliver to my safe place and take a photo to prove delivery .. like every one else.”

Posted 3 months ago

I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above. Please be assured that this feedback will be passed on to the relevant team. The Customer Care Team

Posted 2 months ago

“Good service”

Posted 3 months ago

“Great service, good quality cabinet downlight at a good price. Postage with Yodel was very quick.”

Posted 3 months ago

“For all your lighting needs. At great prices you'll be a fool not to ! Go on !!! light up your LIFE .HOME. OR GARDEN”

Posted 3 months ago

“The garden spot light I bought is really good value for the money”

Posted 3 months ago

“Delivery date missed. Goods not delivered. When I check my account " no orders". Looks like the order has been lost.”

Posted 3 months ago

I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above. Please be assured that this feedback will be passed on to the relevant team. The Customer Care Team

Posted 2 months ago

“Good product and price Very efficient and speedy delivery”

Posted 3 months ago

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Lyco is rated 4.7 based on 16,346 reviews