Luxury Tiles U.K Reviews

4.0 Rating 32 Reviews
75 %
of reviewers recommend Luxury Tiles U.K
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Anonymous
Anonymous  // 01/01/2019
Absolutely useless company that takes money for orders that it cannot fulfil and then will not give the money back
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Posted 9 months ago
Placed an order which i never received. They dont answer calls or emails. Still waiting for a refund . DO NOT USE THIS COMPANY
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Posted 9 months ago
Placed an order, got receipt and next day confirmation item had been posted, paid £29.99 for express shipping. Almost 2 weeks later, not heard a thing. Will not respond to phone calls or emails. Definitely a scam, DON NOT SPEND MONEY HERE
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Posted 1 year ago
Received a tile sample I ordered promptly which I then made my order based upon. The tiles arrived well packed and was thoroughly delighted with the quality. Mo was on hand during the process to make it seamless until fulfilment. Happy to recommend Luxury Bathrooms and Tiles and will certainly use them again.
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Posted 1 year ago
The order was received on time and the customer services was very helpful and friendly i highly recommend to deal with them and prices are very competitive
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Posted 2 years ago
Luxury tiles is an extremely reliable company who delivered my tiles in perfect condition, and wrapped them nice and tight to ensure that they didn’t break on the journey here. They arrived as promised, in 1-2 business days, and the tiles were immaculate. Will definitely use this company again, and highly recommend.
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Posted 2 years ago
Arrived on time and in perfect condition. Good customer service as well! Would highly recommend 👍🏽
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Posted 2 years ago
I ordered some samples which arrived in cardboard packaging and many layers of bubble wrap which I was impressed with. The quality of the tiles is excellent and they are the cheapest I could find online. I have made my selection and will be ordering for the two bathrooms.
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Posted 2 years ago
I placed an order for Ted Baker tiles for 1-2 day delivery and they arrived the day after I ordered! Alex was also very friendly and easy to speak to, and my bathroom ended up looking amazing afterwoods. HIGHLY recommend.
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Posted 2 years ago
Best customer service ever great prices can't be beaten I bought for my whole bathroom white tiles which look amazing cant wait to see the final results.
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Posted 2 years ago
I ordered marble effect bathroom tiles and had a great help from the assistant on the phone who helped me pick the tiles. The tiles arrived promptly after ordering and were of high quality.
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Posted 2 years ago
Perfect tiles! Renovated my living room and bathroon with high quality and durability. Second to none service and extreamly professional. Definitely recommended to friends and family. With next day delivery, everything went accordingly.
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Posted 2 years ago
Excellent tiles for my bathroom i ordered them thursday morning and received them on friday. Many thanks for my bathroom wall and floors tiles look beautiful cheers.
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Posted 2 years ago
Tiles arrived fairly quickly and undamaged dilevery driver was excellent very helpful for Mosaic tiles for my house would buy from u again thanks.
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Posted 2 years ago
Alex and his team were extremely helpful and friendly when serving me over the phone. I was really pleased to find a uniquely finished blue tile called “venetian blue” that I could not find anywhere else, and I am incredibly happy with the overall look and finish of my kitchen/dining room. Overall an extremely pleasant experience would highly recommend.
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Posted 2 years ago
I ordered some floor tiles and mosaic tiles and I was very happy with the service and the quality of the tiles the received and I will be recommending this company to others in the future.
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Posted 2 years ago
Sent me wrong tiles, didn't want to refund my money. Rude and unprofessional! AVOID !
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Posted 2 years ago
Tiles arrived damaged and after several calls and emails took 3 weeks to attempt to resolve and eventually just made excuses not to sort
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Posted 3 years ago
I’m only giving 1 star because there’s no option to give zero! I’m still waiting for my delivery for which I’ve paid £30 delivery for 3 boxes of tiles. I’ve emailed, phoned and left a message and it’s still impossible to communicate with anyone from Luxury Tiles. Disappointing service!
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Posted 3 years ago
They had excellent customer service beautiful floor and wall tiles and Very quick delivery
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Posted 3 years ago
Luxury Tiles U.K is rated 4.0 based on 32 reviews