Luxury Legs Reviews

Name: Luxury Legs
Address: Luxury-Legs, Suite 2.1 Stanmore Business & Innovation Centre, Howard Road, Stanmore, Stanmore
Rating: 4.52

4.5 Rating 2,461 Reviews

88 %

of reviewers recommend Luxury Legs

4.5

Based on 2,461 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

020 8731 5265

Email:

sales@luxury-legs.com

Location:

Luxury-Legs, Suite 2.1 Stanmore Business & Innovation Centre, Howard Road, Stanmore
Stanmore
HA7 1GB

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Luxury Legs 5 star review on 3rd September 2017

Nancy Tetreault

Luxury Legs 5 star review on 14th July 2016

Steffen Goelkel

Anonymous

Anonymous // 01/01/2019

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“Good company. Easy to deal with. Fast service. I ordered a Spanx item which I returned. The bust size on the Spanx “suit your fancy” was ridiculous. If you are above an “A” cup size the forget it.”

Helpful Report

Posted 3 months ago

“Perfect fit, this is my second pair as I needed them in a different colour! 100% recommend, expensive but worth it!”

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Posted 3 months ago

“No order confirmation email or anything. I found an email address online and contacted them to check on the order and I did get a response and apology for the delayed shipment. However, the product arrived in a beaten box, folding the edges of my tights within their packages as it was just crushed together. I spent a fair bit here and to receive the order like this is a really bad experience and makes me doubt the quality of the brand”

Helpful Report

Posted 3 months ago

This international order has been placed through our partner Glopal and reached the customer within the time frame who has been constantly updated with the status of this shipment. The parcel has left our premises in pristine conditions and beautifufly packed .We are in communication with them in regards the way the parcel has been handled and passed our customer feedback onto their customer care team .

Posted 3 months ago

“Re customer service, perfect with purchase online but only 2 stars I’m afraid regarding ‘return’ which seems not as swift. Despite a prompt safe return, it was ages before receipt acknowledge and I’m still waiting for my refund which I feel is too long.”

Helpful Report

Posted 3 months ago

We do our best to speed up the refunds process, this return is within the time frame and has since been refunded.

Posted 3 months ago

“Really good company for jeans, tights and leggings. Great selection and efficient delivery. My go to site for bottoms”

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Posted 3 months ago

“I have no idea I’m still waiting on delivery”

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Posted 3 months ago

Customer been notified , the order is currently held at the customs office and awaiting formal clearance. Once the parcel is released, the last-mile carrier will handle the delivery of the order. Unfortunately the customs may hold the parcel as long as they deem fit, and there is no way for us to expedite this process and sometimes delay occur. We believe that this should get delivered within the next couple of days.

Posted 3 months ago

“Beautiful quality! I agree to pay for it and glad I made this purchase.”

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Posted 3 months ago

“Excellent…. Always satisfied with purchase.”

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Posted 3 months ago

“Thick luxury winter tights came well packaged and as requested.”

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Posted 3 months ago

“Velvet lounge suit so comfortable to wear , cosy velvet fabric . Great price ,”

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Posted 3 months ago

“Excellent service items as expected.”

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Posted 3 months ago

“Ordered Spanx luxe leg high waisted 60 den tights and really disappointed with the quality. I think the suggested size guide isn’t correct, as ordered medium size 3 and they weren’t tight enough to hold me in whatsoever. They accentuated my tummy rather than pulling it in and the leg fitting was not tight either, they didn’t sculpt at all. Also, colour not black enough. Marks & Primark are better!”