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Lumena Lights Reviews

4.9 Rating 311 Reviews

97 %

of reviewers recommend Lumena Lights

Company Reviews

Product Reviews

4.9

Based on 311 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Lumena Lights:

High quality garden and outdoor lighting available with next working day delivery. Specialists in 12v low voltage and bollard lighting.

Visit Website

Phone:

1327871161

Email:

sales@lumenalights.com

Location:

Centre 33, Long March,
Long March Industrial Estate,
Daventry
Northamptonshire
NN11 4NR

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Lumena Lights 5 star review on 2nd December 2023

Lumena Lights 5 star review on 28th June 2023

Lumena Lights 5 star review on 13th June 2023

Lumena Lights 5 star review on 13th June 2023

Lumena Lights 5 star review on 9th December 2021

Lumena Lights 5 star review on 9th November 2021

Lumena Lights 5 star review on 8th June 2021

17

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product at very competitive price. Had a problem with the delivery courier company which Lumina Lights took responsibility for and sorted immediately. Their customer service is second to none. Charming people to deal with. Would not hesitate to recommend.”

Thank you for your kind feedback, Russell. We're pleased to hear the delivery issue was resolved. Please don't hesitate to contact us if there is anything else we can help you with. Best Regards, The Lumena Lights Team

“Excellent service from Lumina - good quality products and packaging/delivery was first class.”

Thanks for your review, Stephen, it is greatly appreciated. Please don't hesitate to contact us if there is anything else we can help you with. Best Regards, The Lumena Lights Team

“Order was quickly prepared and delivered. Hassle free service. Haven't tried the product yet, but I have no doubt it'll work as advertised.”

Thank you very much for leaving us a review, it is greatly appreciated. Please do get in touch if there is anything else we can help you with. Best regards, The Lumena Lights Team

“Clear description of products, great prices and always helpful for any questions for issues.”

Thank you very much for leaving us a review, James, it is greatly appreciated. Best regards, The Lumena Lights Team

“Very happy with brightness of these solar lights. Quick delivery & easy to install”

Thank you for leaving us a review, Lynn. We're happy to hear that your lights are all installed. Please contact us if there is anything else we can help you with. Best Regards, The Lumena Lights Team

“Great service and goods arrived on time to be able to upgrade my outdoor halagon lights”

Thanks for leaving a helpful review, Stephen. Upgrading to LEDs will give you a brighter light whilst using far less power. Certainly a very bright idea. Best Regards, The Lumena Lights Team

“Reliable, efficient company. I bought outside lights from them 4 years ago (great customer service at the time - advice on what to buy via phone call) and have continued to buy replacement bulbs from them. I thought I’d found a bargain on Amazon for the same bulbs but they don’t have the light sensor! So, will continue to order from Lumena from now on as I know I’ll receive correct item.”

Thank you very much for your kind review, Susan. As we're sure you are aware, there are a surprising amount of variables when it comes to shopping for lightbulbs, which can make it tricky when sourcing replacements. We are pleased to hear your outdoor lighting is now fully functional once again. Please don't hesitate to contact us if there is anything else we can help you with. Best Regards, The Lumena Lights Team

“My garden designer specified Lumena lights and we're very happy with them. unfortunately, one of the circuits had been installed to run at peak load and the power supply failed - I've since replaced it with a higher capacity PSU and all is well.”

Thank you very much for your helpful review, Ewan. We're pleased to hear your lights have been installed and the power supply issue has been resolved. Best regards, The Lumena Lights Team

“Easy ordering process. Website is clear and easy to use. Fast shipping and detailed updates. Brilliant service with delivery tracking.”

Thank you for your positive feedback on Lumena, it is very much appreciated. Best regards, The Lumena Lights Team

“Excellent lights we now have 6 around our house. Love them.”

Many thanks for your kind review, Gillian. We are so pleased to hear that your lights are installed and look fab! Feel free to contact us if there is anything else we can help you with. Best Regards, The Lumena Lights Team

“Spent ages researching plug and play spike lights and glad I did. Opted for the Lumena Alvaled range and they proved a great choice. Lights are solid and well made with interchangeable LED bulbs which give you different lighting intensity in different parts of the garden. You will need at least 5 watts and probably more to light a small tree. Lights were very east to fit together with the whole system up and running in less than 15 minutes. Best advice is to buy a higher power transformer so you can add more lights at a later date. Git great advice from Bonnie who even went to the trouble of reviewing my proposed layout to ensure I had all the right parts which were delivered the next day. Excellent service and value.”

Thank you very much for your helpful feedback, Keith. We're pleased you got your new lights setup just in time for Christmas and the long nights ahead. You've mentioned some good pieces of advice here for people new to 12v lighting. It will give great pointers to anyone unsure where to begin. Best Regards, The Lumena Lights Team

“Spent ages researching plug and play spike lights and glad I did because the lucena Alvaled range are great. Took less than ten minutes to fix 3 lights together, fittings were simple but secure and waterproof. Lights are solid and well made and the ability to add your own bulb gives the flexibility of lighting different areas with different light intensity. You will need at least 5 watts and most likely more to light a small tree. Most important advice is to go for a higher wattage transformer so you can add more lights at a later stage.”

“Excellent Service and very prompt delivery. This was linked to extremely excellent customer service and the ability to talk to a human being for a change.”

Thank you very much for your feedback, Gerry. We always aim to keep the customer experience as hassle-free as possible. Best Regards, The Lumena Lights Team

“Great quality”

Thank you for the positive feedback, Dan. Best Regards, The Lumena Lights Team

“Great service & prices.”

Thanks for leaving us a kind review, Mark, it is very much appreciated. Best Regards, The Lumena Lights Team

“Great quality and gives a lovely light. Really pleased.”

Thank you for leaving such a kind review. Please don't hesitate to get in touch if there is anything else we can help with. Best Regards, The Lumena Lights Team

“Prompt and easy to deal with. Offering a superb range of lights.”

Thank you very much for your positive feedback, Robert, it is greatly appreciated. Best Regards, The Lumena Lights Team

“Good quality product delivered very quickly”

Thank you for your kind review, Roger, it is very much appreciated. Best Regards, The Lumena Lights Team

“Good reliable company.”

Thank you for your positive review, Rafael. It is greatly appreciated. Best Regards, The Lumena Lights Team

“The product was easy to install, they look really good and the service was impecable”

Thank you for your positive feedback, Barry, it is greatly appreciated. Best regards, The Lumena Lights Team

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Lumena Lights is rated 4.9 based on 311 reviews