Lumena Lights Reviews

Name: Lumena Lights
Address: Centre 33, Long March, Long March Industrial Estate, Daventry, Northamptonshire
Rating: 4.89

4.9 Rating 311 Reviews

97 %

of reviewers recommend Lumena Lights

4.9

Based on 311 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Lumena Lights:

High quality garden and outdoor lighting available with next working day delivery. Specialists in 12v low voltage and bollard lighting.

Visit Website

Phone:

1327871161

Email:

sales@lumenalights.com

Location:

Centre 33, Long March,
Long March Industrial Estate,
Daventry
Northamptonshire
NN11 4NR

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Lumena Lights 5 star review on 2nd December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

Helpful Report

Thanks for your 5 star rating of Lumena Lights, Jade! We really appreciate your support and loyalty. :) Best regards, The Lumena Lights' Team

“Customer service and delivery were first class. My enquiry was dealt with, in a friendly and efficient manner, using the online chat service. I received all of the necessary items to install two of the 12v Eyelite downlighters the next day. They were of excellent quality, as were the cables, connectors, LED bulbs and transformer. Return and refund were assured, provided the items were repackaged as received. No need, however, as the finished effect turned out to be perfect , and has transformed the appearance of our driveway gates. Not cheap but worth every penny !”

Helpful Report

“Luxrox as described quick delivery quality items. Customer service very helpful indeed”

Helpful Report

Thank you so much for leaving us 5-stars! We strive to provide a high-level of service, from quick delivery to quality items and helpful customer service staff :) Best regards, The Lumena Lights Team

“Customer service on phone great and delivered very quickly”

Helpful Report

Thank you, Sasha, for taking the time to rate us 5 stars! We are pleased to hear that you had a positive experience with the customer service on the phone and that your lights were delivered quickly. Please do get in touch if there is anything else we can help with :) Best regards, The Lumena Lights' Team

“Lumena Lights are a very professional company - they are very prompt with delivery - never had any issues. Excellent customer service and technical department too.”

Helpful Report

Thanks Nathan! Always a pleasure to do business with you!

“Rocks look realistic but srews didn’t fit holes”

Helpful Report

“Fantastic quality products delivered on time and packaged well. Highly recommend company.”

Helpful Report

Thank you very much for the positive review and in-situ image, Andrew. It is great to see a photo of your hanging lights installed, they look great!! Best Regards, The Lumena Team :)

“Very realistic granite rock would buy another if I needed to.”

Helpful Report

Thank you so much, Sue, for your positive review. That's great to hear! Best Regards, The Lumena Team.

“I purchased the artificial granite rocks, good quality product at a very reasonable price. Great service. Thank you”

Helpful Report

Thank you for your positive review, Simon. We are glad to hear that you were pleased with your purchase, and the service provided. Best Regards, The Lumena Team.

“Good service and good quality product”

Helpful Report

Thank you for your kind review. We are glad to hear you are happy with your purchase and the service we provide. Best Regards, The Lumena Team.

“The lights were lovely - exactly what I had been looking for at a great price, and delivery was really quick.”

Helpful Report

Thank you for your kind review, Roger. We appreciate your kind comments, and are pleased to hear you are happy with your lights. Best Regards, The Lumena Team.

“Excellent quality lights, which look wonderful at a reasonable price”

Helpful Report

Thank you for your kind review, Robert. We are glad to hear you are happy with your purchase. Best Regards, The Lumena Team.

“Helpful customer service by telephone. Good quality light fittings. Well packed. Prompt delivery service.”

Helpful Report

Many thanks for the positive feedback, Alison. We very much appreciate you leaving us a review. Best regards, The Lumena Lights' Team

“Great service and excellent communications”

Helpful Report

Thank you very much, Shaun, for the good review! We are glad to hear you are happy with the service we provide. Best Regards, The Lumena Team.

“I have been using Lumena lights for a few years now and their products and service levels are fantastic - Ben is always very helpful”

Helpful Report

Thank you, Sarah, for your 5 star review. We are pleased to hear that you are happy with the products and service we provide. We really appreciate your custom and thank you for being a returning customer. Best Regards, The Lumena Lights Team.

“seamless ordering and delivery”

Helpful Report

Thank you so much for your 5-star rating, Richard! We really appreciate your review and are pleased to hear of your seamless experience with us. We hope you'll continue to be a repeat customer and enjoy our products in the future too!

“product quality was excellent, I will be buying more.”

Helpful Report

Thank you so much Leslie for the 5 star rating of Lumena Lights! I'm thrilled to hear that you found our product quality to be excellent and that you will be buying more. We truly appreciate your loyalty as a customer. Thank you.

“Fast delivery, good product”

Helpful Report

Many thanks for the review, Dan, it is greatly appreciated. Kind regards, The Lumena Lights' Team

“Great product just what I needed for my model railway, good price and delivered in under 24 hrs via DPD what a fantastic company. David from Norwich.”

Helpful Report

Thank you for your very kind review, David. We're pleased to hear you got what you needed. Please do get in touch if there is anything else we can help with! Best regards, The Lumena Lights' Team

“Great quality products”

Helpful Report

Thank you very much for your helpful feedback. Best regards, The Lumena Lights Team

Lumena Lights is rated 4.9 based on 311 reviews