Lullabuy.co.uk Reviews

4.83 Rating 52 Reviews
96 %
of reviewers recommend Lullabuy.co.uk
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About Lullabuy.co.uk:

Lullabuy is an online store dedicated to discovering stylish and modern products for kids and the home .

Since our online store opened in May 2012 we have scoured the globe to offer customers a unique collection of children’s products that parents can enjoy displaying in their home. We have a passion for discovering stylish products and love to support other small businesses gifted in kids design.

We have met many fantastic people on our journey and have thoroughly enjoyed being part of this special time in our customer’s lives. Lullabuy are committed not only to providing modern kids products you will love in your home but are also committed to the importance of a great customer service, because we love what we do

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Email:

customerservices@lullabuy.co.uk

Location:

38 Norton Road
Wembley
Middlesex
, ,

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Good product fast delivery
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My item didn’t turn up :(
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Hi Joanna, I'm disappointed to see a negative review :( I've looked into this and I can see that we have not received any communication from you regarding this, so there was no way for us to help you find out whats happened to you order. However, I have looked into the delivery and I can see that your order was actually delivery the very next day so I'm surprised by this review. The parcel was accepted by someone at the property and signed for plus a photo image of the parcel and the property with the door opened. Nevertheless, I can only apologies for any inconvenience this has caused you. Take care, Pranjal
Annoyed that the return policy is only 14 days (and I didn’t see that this was very clear upon purchase). Quite often you’re buying things in advance of the baby coming or as gifts so 14 days is a really tight turnaround given the situation.
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Hi Julia Quinn, I'm sorry to hear you are not fully satisfied with our service :( I've looked in to this and I can see that we had actually offered an alternative with a credit note up to the value, but unfortunately we didn't hear back from you on this. In regards to the returns policy, our website has a dedicated refund & returns page which can be easily accessed from the link in the footer. This link can also be found on every product page. I hope you can give us another try in the near future. Take Care, Pranjal
We bought the Henrik Dino head and wanted to pay a bit more to get better quality,it did not disappoint! Came incredibly quickly,well packaged and looks absolutely fabulous up on my little boys wall
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Glad to hear you're happy with your purchase of one of our animal trophy heads and our services :)
I ordered and received items. This is exactly what I have come to expect from a shop and therefore this was an entirely expected experience.
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Fab! Thanks so much Alex for taking the time to leave a positive review. Glad we were able to deliver :)
Great service and super fast delivery. Was looking for a particular rocking chair to be delivered and Lullabuy delivered where others failed, at a very competitive price.
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Over the moon by your lovely positive review - Means a lot!! :)
Easy, quick ordering process. Extremelly happy with the Miffy First Light Rabbit Lamp we have bought for our little one.
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Super! Hope she loves her Miffy lamp for many years :)
Great product and great service!
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Thanks for the lovely feedback :)
Very efficient service and just the quality product I was looking for.
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Thanks for the positive review Hannah d'Angelo - Much appreciated!
BEEN ABSOLUTELY BRILLANT ARRIVED ON TIME FOR MY DAUGHTERS BIRTHDAY PRODUCT IS OF GREAT QUALITY AND LOVED BY THE WHOLE FAMILY
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Hi Amy Tang, So great to hear you are happy with the product and service - Thanks also for taking the time to review Lullabuy :)
I found exactly what I wanted at a very competitive price. Delivery was swift!
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Glad to hear you found what you were looking for. Thanks for the positive review :)
great service. Love the lamp and quick delivery!
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Happy to hear you are happy :)
Really lovely toy car, my great niece loves it. Super fast delivery, many thanks.
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Ahh, glad she liked it! Thanks Gordon for taking the time to review us :)
Fast & easy service and very happy with our way to play king of the road!!
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Thank you so much for your lovely review :)
Fantastic product and even included a special note for my friend with the delivery at request. Thank you, the forest blanket was the perfect new baby gift.
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Thanks for the positive review Olivia. We always try our best to fulfil customer request and I'm glad we were able to meet yours :) Many thanks, Pranjal
I have bought 6 trophy heads in total, the last three I purchased were out of stock for a while, I contacted the company and they said they would let me know when they came back in stock. True to their word the minute each individual head came back in stock they messaged me, excellent communication and customer service, the delivery was quick and efficient too. I would highly recommend to shop here!
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Hi Rachael, I'm over the moon by your kind words about us and the service you received - Thank you so much! We appreciate each and every one of our customers and always try to go above and beyond. Customer service is a key aspect of Lullabuy! Take care, Pranjal :)
Very good company, excellent product and service. Well done, wish you every success for the future.
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Thank you for the kind words Elaine - Wonderful to hear you liked our service and products :)
Superb service. Fast delivery and a beautiful Japanese wooden (t-lab) bunny gift for my granddaughter.
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Thanks for taking the time to write a positive review Imogene - Hope your granddaughter liked her T-Lab bunny :)
Easy, and professional. It makes you buy more
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Really happy you liked our service and products :) Thank you, Pranjal
All good! The price was better than elsewhere and with super quick delivery. Very pleased. Thank you.
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Many thanks for your positive review Iain!
Lullabuy.co.uk is rated 4.83 based on 52 reviews