Lucy Bee Reviews

Name: Lucy Bee
Address: PO Box 214, Hertford
Rating: 4.88

4.9 Rating 2,149 Reviews

97 %

of reviewers recommend Lucy Bee

4.9

Based on 2,149 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01992 747 900

Email:

daisy@lucybee.com

Location:

PO Box 214
Hertford
SG14 2ZX

Write Your review

Tell us how Lucy Bee made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lucy Bee 5 star review on 19th November 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love this product so much, gives your face an amazing glow with no horrible streaks or terrible fake tan smells!”

Helpful Report

Posted 3 years ago

Thank you for your feedback, we are so pleased that you are enjoying the self-tan drops and finding them easy to use. As you say - no streaks and no fake tan smell! I find them so easy to incorporate into my skincare routine. Thank you for your review, Rian

Posted 3 years ago

“I don't know how to describe items, but simply I'm addicted to Lucy Bee products, which has a high-quality standard and it is guaranteed. I also would like to appreciate the customer service team for their cooperation and help.”

Helpful Report

Posted 3 years ago

Thank you Abdulaziz! Customer care is very important to us, so it is wonderful to hear how much you enjoy shopping with us, and using Lucy Bee products! Thank you very much for your review, and for your support. Rian

Posted 3 years ago

“I love Lucy Bee products. My favourite products being the Coconut milk which is unlike any I've ever tried and the fragrance free soap. I plan to try the coconut sugar next time. I also ordered the bamboo spatula as I no longer want to use the stock of plastic ones I have. I haven't used it yet but it was much smaller than expected. In addition to the efficient and reasonable delivery, I received some free skincare samples which I am looking forward to trying out soon! Thank you :)”

Helpful Report

Posted 3 years ago

Thank you for your feedback Lauren, it is fantastic to hear how much you are enjoying your Lucy Bee products. I agree, my favourites are the milk and soap too! We are so pleased your order arrived quickly, we use UPS who mostly deliver the next working day. We hope you enjoy the samples, thank you for your review. Rian

Posted 3 years ago

“Lucy Bee are exceptional and their service and on line communication is reassuring and professional. My daughter absolutely loves your products. Thank You so much for a wonderful friendly service xx”

Helpful Report

Posted 3 years ago

Hi Mandy, thank you very much for your fantastic review. We really do appreciate hearing lovely feedback like this, and we are so happy that you enjoy shopping with us. We always aim to be as efficient, ethical and environmentally friendly as possible - and customer care is extremely important to us. Thank you for your support, Rian

Posted 3 years ago

“Food products from Lucy Bee are always great! No luck with tanning products though.”

Helpful Report

Posted 3 years ago

Hi Rosina, thank you for your feedback. Following my separate reply to you re: the self tan, I am happy to hear you are enjoying your other Lucy Bee products. Thank you again for your feedback, Rian

Posted 3 years ago

“Still in love with all the skincare products. I think this is my third cleanser now and I love how you can get every last drop out. So satisfying seeing an empty tube that can be recycled”

Helpful Report

Posted 3 years ago

Hi Jemma, this is so good to hear - thank you for sharing your feedback. As well as being effective, our Cleansing Cream is also ethical and is palm oil free and certified Vegan, COSMOS Organic and Cruelty Free. All packaging for our Cleansing Cream is fully recyclable, it is fantastic to hear that this is important to you too. Thank you for your support, Rian

Posted 3 years ago

“Lovely product, I have ordered the soaps before and they are lovely. Thank you”

Helpful Report

Posted 3 years ago

Thank you Sally, we are so pleased you are enjoying our soap. Our soap bars reflect our core values - palm oil free, organic, Fair Trade and are as effective as they are ethical. In the 2019 Free From Skincare Awards, our Fragrance Free bar won Gold, and our Spearmint Basil and Clove Exfoliating bar won Silver, which we're really proud of. Thank you for your support, Rian

Posted 3 years ago

“Bought the tanning drops for the 1st time... absolutely love the result 💕 only problem now is having to share bottle with my husband 🤣”

Helpful Report

Posted 3 years ago

Thank you for your review, Zoe. It is wonderful to hear how much you (and your husband!) are enjoying the self-tan drops and the natural glow! I find these so easy to add into my daily skincare routine. Thank you for your feedback, Rian

Posted 3 years ago

“Easy to order, delivery prompt and products lovely :)”

Helpful Report

Posted 3 years ago

Thank you for your support Alison, we are so pleased you are enjoying your products. Thank you, Rian

Posted 3 years ago

“Easy to use website, quick delivery and the products are natural and sustainable. Can’t ask for more!”

Helpful Report

Posted 3 years ago

This is so good to hear Rachel, and thank you for your support. We always aim to be as ethical and environmentally-friendly as we possibly can. These are our core values and are really important to us. We are so pleased that you enjoy shopping with us. Thank you for your review, Rian

Posted 3 years ago

“Fantastic product went on really evenly and the application mitt protected my hands”

Helpful Report

Posted 3 years ago

Thank you for your review, Sally. It is wonderful to hear how much you are enjoying the self-tan mousse, and finding it easy to use with the mitt! Our mousse is Vegan, Cruelty Free and palm oil free. Thank you for your feedback, Rian

Posted 3 years ago

“Used these products and thought they were amazing. Then for some reason decided I would try something different.... and regretted it. Lucy Bee is now my forever skin care. It keeps my skin clear ( even the maskne has cleared ) and my skin has stayed looking healthy even in this cold winter weather. I’ve never been one for a toner but it’s the game changer, it makes your skin actually glow.”

Helpful Report

Posted 3 years ago

Thank you very much for your wonderful review, we really appreciate hearing such great feedback! We are so pleased that you are enjoying and benefitting from the skincare collection, consistency is key and we are so pleased to hear this is your forever skincare!! It is wonderful to know that the skincare has helped your 'maskne', and that you are enjoying the Tonic so much. Like you say, this product is so beneficial - the ACB Fruit mix brightens the skin, improves skin tone and enhances cell renewal, leaving a glowing complexion. Thank you again for your feedback, Rian

Posted 3 years ago

“Good products, excellent packaging and quick delivery.”

Helpful Report

Posted 3 years ago

Thank you for your review, Iain. We are so pleased to hear that you are enjoying your products, and that they arrived quickly. We thoroughly research all packaging options to ensure we use the most environmentally-friendly options available. Thank you for your support, Rian

Posted 3 years ago

“Ordered a pot of Organic Radiance Boosting Face Cream for my daughter- her favourite. Very easy process and speedy delivery.”

Helpful Report

Posted 3 years ago

Thank you for your review, we are so happy to hear how easy you found shopping with us! What a lovely gift for your daughter, thank you for your support. Rian

Posted 3 years ago

“Bought as a gift so I can not review the product but I can say the delivery was very quick and stress free.”

Helpful Report

Posted 3 years ago

Thank you for your review, and for your support. We are so pleased that you found your shopping experience with Lucy Bee easy and enjoyable! Rian

Posted 3 years ago

“Lucy Bees products are totally worth the money! I want to try everything!”

Helpful Report

Posted 3 years ago

Thank you so much for your lovely feedback, Charlotte! We are so pleased that you are enjoying your products! Thank you for your review, and for your support. Rian

Posted 3 years ago

“Lucy Bee’s products are always brilliant, excellent condition and standard. I like the company’s ethos and I also like Lucy herself. She comes across a genuine nice person.”

Helpful Report

Posted 3 years ago

Hi Emma, thank you for your wonderful feedback. We really appreciate hearing comments like this, and we are so pleased that you are enjoying your products. We always aim to be as efficient, ethical and environmentally-friendly as we possibly can - these are our core values, and we are pleased these are important to you, too. Thank you for your comment about Lucy, we are so pleased that you enjoy her social media posts - thank you for your support. Rian

Posted 3 years ago

“good products, helpful e mails and would use again.”

Helpful Report

Posted 3 years ago

Thank you for your review, and for your support. We are so pleased to hear that you enjoy shopping with Lucy Bee, and that you are enjoying your products. Many thanks, Rian

Posted 3 years ago

“Lovely products feels really light on my face”

Helpful Report

Posted 3 years ago

Thank you very much for your review, and for your support. I am so pleased to hear that you are enjoying your products, Rian

Posted 3 years ago

“Bought as a gift for my daughter so can’t comment on using the products. Very easy to order, good website and prompt free delivery.”

Helpful Report

Posted 3 years ago

Thank you for your review, Felicity. We are so pleased to hear how much you enjoyed your shopping experience with Lucy Bee - and what a lovely gift for your daughter! Thank you for your support, Rian

Posted 3 years ago

Lucy Bee is rated 4.9 based on 2,149 reviews