Lucrin UK Reviews

Name: Lucrin UK
Address: Lucrin SA 1 rue de l'Hermitage, Ambilly
Rating: 1.50

1.5 Rating 6 Reviews

17 %

of reviewers recommend Lucrin UK

1.5

Based on 6 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Email

About Lucrin UK:

Lucrin is a leather goods manufacturer that sells a wide variety of products (more than 500). These products include agendas and diaries, leather cases for smartphones, accessories for the office (desk set, pen holder, letter tray), wallets and purses, etc.
The unique proposition Lucrin offer their customers is the full personalization of your product. You can choose the leather type (cow, lamb, ostrich, vegetable leather), the colour (more than 12 on average) and write on it any phrase you wish to make it completely unique and an ideal gift.

Phone:

3397 518 1131

Location:

Lucrin SA 1 rue de l'Hermitage
Ambilly
F-74100

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It has now been nearly two weeks since I placed my order based on an advertised delivery of “3-4 working days”. The UPS tracking link shows the same message it has displayed since I placed the order: ie: Lucrin has not supplied UPS with the item, so they cannot advise a delivery date. It is not acceptable to advertise a fulfilment time of "3-4 working days” and two weeks later to have still not despatched the item or provide any explanation about when they will fulfil the order. Due to this company’s scamming and lies, I requested that they cancel my order and process a refund. They declined to do this despite the fact that they have still not dispatched the item and appear to have no intention to do so any time soon. It is difficult to imagine a worse customer service situation. My experience is clearly not an isolated incident as revealed by the numerous other one star reviews for Lucrin here and elsewhere. With this appalling lack of customer service, Lucrin does not deserve to remain in business and I can only hope that the rapidly escalating poor reviews may bring about their demise. Repeat customers are extremely valuable. I was a repeat customer, but after this experience…NEVER AGAIN!”

Helpful Report

Posted 4 months ago

“DO NOT BE FOOLED BY SWANKY WEBSITE, LUCRIN ARE SCAMMERS They sent me an incomplete item and in the wrong colour. For 3 weeks now they have failed to respond to any emails.”

Helpful Report

Posted 1 year ago

“Purchased the iPhone 14 Pro Max case. the unit is advertised as Mag safe , i fact the unit is not whe i tried to contact them there is no phone number or email address only an online form, i submitter my concerns and received a reply promptly, the follow up email advised me to send a video showing the issue. well Einstein's its as stated the mag safe does not work . the Phone is iPhone 14 Pro Max the charger is Belkin all purchased through Apple within the last 60 days, i advised them via Email i only have one phone and no means of videoing the mag safe is not charging, all communication from Lucrin halted, numerous attempts have been made to contact them but unfortunately they hide behind their emails and will not respond. the company has no contact in formation in any of their sites worldwide the site Lucrin.sa directs everything to Lurcrin .ch need say anymore. tread with caution when purchasing from this company”

Helpful Report

Posted 1 year ago

“Overpriced and inaccurate”

Helpful Report

Posted 2 years ago

“Ordered a personalised glasses case, which is excellent quality, and delivered within time frame expected. Well packaged.”

Helpful Report

Posted 4 years ago

“Lovely products but awful customer service. Be careful with their returns policy as it is different on their uk website to their .com website.”

Helpful Report

Posted 9 years ago

Lucrin UK is rated 1.5 based on 6 reviews