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Love Logs Reviews

5.0 Rating 1,886 Reviews

99 %

of reviewers recommend Love Logs

Company Reviews

Product Reviews

5.0

Based on 1,886 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Email:

paul@love-logs.com

Love Logs 5 star review on 11th March 2024

Love Logs 5 star review on 14th February 2024

Love Logs 5 star review on 31st January 2024

Love Logs 5 star review on 18th January 2024

Love Logs 5 star review on 28th December 2023

Love Logs 5 star review on 23rd December 2023

Michele Scafuto

Love Logs 5 star review on 4th November 2023

153

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We find the lovelogs service excellent and very friendly. The logs are always very good, burn well & packed in decent strong boxes which helps no end at our end. Highly recommended & it’s good to know it’s a sustainable source where trees are planted as you order.”

Posted 1 month ago

Thank you so much for this awesome review, Peter 🤩 We're so glad you love your logs and that you're on board with our sustainability mission 🌳 Stay cosy and we'll see you soon! Heather

Posted 1 month ago

“I always, where I can, support home grown businesses. My orders are always delivered speedily and In recyclable packaging ..”

Posted 1 month ago

Thank you so much for the 5* review, Laurie and we love hearing that you're other supporting home grown businesses too 🙌🏽 We're so glad you're happy with the service and hope to see you again soon 😀 Heather

Posted 1 month ago

“Top quality vendor, always helpful”

Posted 1 month ago

Thank you for the great review, Neil, it's always great to hear from our regular customers 😊 Happy cooking and we'll see you again soon 🔥 Heather

Posted 1 month ago

“Great customer service and great products”

Posted 1 month ago

Thank you so much for the great review 🤩 We're so glad you were happy with your order and hope to see you again soon 🔥🔥 Heather

Posted 1 month ago

“Great service, fast, well packaged and convinient. Cheapest London delivery found.”

Posted 1 month ago

Thank you so much for the awesome review, we're so glad you were happy with the service 🤩 See you again soon Heather

Posted 1 month ago

“Great Idea Heather & Paul! We have recently bought a small cast iron Chimenea for our garden, we wanted smaller logs to fit the Chimenea better so we went for the Hobbit logs. The reason we ordered from Love Logs instead of a store is because we loved the fact that you plant more trees for every order you receive and that the logs are sustainabley sourced in the UK. The Hobbit logs burn really well thanks. Keep up the great work guys.”

Posted 1 month ago

Thanks so much for the lovely review Marie! We're looking forward to warmer times and getting the chiminea out 😍 Paul & Heather

Posted 1 month ago

“Easy to order, logs good quality and delivered on time.”

Posted 1 month ago

Thanks so much Robert!

Posted 1 month ago

“Great service, speedy delivery and very easy to burn logs.”

Posted 1 month ago

Thanks so much for the lovely review - that's what we do! 😎 Paul & Heather

Posted 1 month ago

“Good prompt delivery”

Posted 1 month ago

Thanks Richard, we appreciate the review! Paul & Heather

Posted 1 month ago

“Always happy with these logs. Burn really well and having only a small log burner, the hobbit logs and small kiln dried logs are great. Will continue ordering. And not to mention, plastic free packaging, great company ethos and quick delivery. Thank you!”

Posted 1 month ago

Thank you so much for this fantastic review, Susan 🤩 We're so glad to hear you love your logs and can't wait to see you again soon! Stay cosy Heather

Posted 1 month ago

“Great product great service. Logs are perfect size fir my dome. Proud to support a family business.”

Posted 2 months ago

Thank you for the great review, Edward 🤩 We love our Dome so we're so happy to hear we're helping you get the most out of yours. Happy cooking 🔥 Heather

Posted 1 month ago

“Quick efficient quality logs”

Posted 2 months ago

Thank you for the brilliant review, we're glad you love your logs 🙌 See you again soon Heather

Posted 1 month ago

“Bought some of the Apple wood dust for flavouring my cold smoked bacon. It was very well priced and did the job it was intended for. Delivery was good. Will be going back for some more, that's for sure. Mr Turner Somerset.”

Posted 2 months ago

Thank you for the great review, Mr Turner! We're so glad you were happy with the smoking dust and look forward to seeing you again! Heather

Posted 1 month ago

“I love Love Logs, they're wood is top quality and if you need help teir customer service is second to none.”

Posted 2 months ago

Thank you so much for the awesome review, Grant! We're so happy you love your logs and really appreciate your comments about our customer service 🤩 See you again soon Heather

Posted 1 month ago

“I order these logs for my daughter. They are proving more economical according to her they burn so well and last longer than anything she has tried before. It’s very special that you can contact Heather and Paul if you need to so it’s more a personal service. I like to help my daughter out from time to time. Place an order with confidence that you will get a quality product delivered to your door and be kept informed every step of the way from Love Logs.”

Posted 2 months ago

Thank you so much for this fantastic review! We're so glad your daughter loves her logs and delighted that you've had a special service from us 💚 See you again soon Heather

Posted 1 month ago

“Great Logs and Great Service ! Thanks Guys !”

Love Logs 5 star review on 14th February 2024

Posted 2 months ago

Thank you for the great review and the photo, Barry! Love that log burner, especially with such a roaring fire inside it 🤩 Stay cosy and we'll see you again soon Heather

Posted 1 month ago

“Excellent service, very prompt delivery”

Posted 2 months ago

Thank you for the awesome review, David, we're so glad you had a great experience 🤩 Hope to see you again soon Heather

Posted 1 month ago

“Easy to use website, with a decent selection of merchandise. Impressive next day delivery service. More expensive than my local supplier, but no doubt that's down to delivery costs and their eco credentials etc. It is good to be able to select smaller logs, thereby saving me time and effort cutting them down. Will probably use again, but not all the time.”

Posted 2 months ago

Thank you so much for the brilliant review! You're right about additional costs - a cardboard box costs about 50 times as much as a plastic net! We're glad you think it's good value for money regardless, and we will hopefully see you again soon 💚 Heather

Posted 1 month ago

“Very happy with the quality of the logs and the service.”

Posted 2 months ago

Thank you for the brilliant review, Gavin, we're happy you're happy 😀 Heather

Posted 1 month ago

“Over the moon to have found Love Logs, they are so well seasoned I use about half the amount of wood I was previously using, I get higher heat consumption and significantly less ash which as a full time boat dweller with no other heating source is an aboslute game changer. They are a little more expensive than some other options by weight but I use so much less this becomes negligable. The subscription is so easy to change the dates, pause etc. It seems as though they really take environmental concerns seriously rather than just use it to green wash. It's plastic free, a family run company, supports british woodland practices and plants trees. Thank you Heather and Paul!!”

Posted 2 months ago

Thank you so much for this awesome and detailed review, Lesley! Great to hear that you're using less wood due to the heat and we love that you share our environmental ethos 💚 Stay cosy and we'll see you again soon Heather

Posted 1 month ago

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Love Logs is rated 5.0 based on 1,886 reviews