Love Lights Reviews

Name: Love Lights
Address: 39 Lullingstone CrescentIngleby Barwick, Stockton-on-Tees
Rating: 4.43

4.4 Rating 1,014 Reviews

85 %

of reviewers recommend Love Lights

Company Reviews

Questions

Metrics

4.4

Based on 1,014 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

(01642) 424844

Email:

sales@lovelights.co.uk

Location:

39 Lullingstone CrescentIngleby Barwick
Stockton-on-Tees
TS17 5GJ

Write Your review

Tell us how Love Lights made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Love Lights 5 star review on 27th April 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company to deal with. I had a slight problem with delivery but was very quickly sorted .”

Helpful Report

Posted 3 years ago

“Purchased some kitchen lighting, the help and advice given was amazing and the lights look perfect in our new kitchen.”

Helpful Report

Posted 3 years ago

“Ordered a replacement glass shade. Extremely helpful Will use again”

Helpful Report

Posted 3 years ago

“So pleased with my purchases. I bought 3 lights for my lounge and dining room and was very pleased with the delivery time.”

Helpful Report

Posted 3 years ago

“Great light sold at a very competitive price.”

Helpful Report

Posted 3 years ago

“Excellent lighting at an affordable price, well done lovelights”

Helpful Report

Posted 3 years ago

“Good choice of products, reasonably priced, good quality and service.”

Helpful Report

Posted 3 years ago

“I Received 2 out of 3 lights with sleight blemishes on them and notified them. They sent 2 new ones without quibble.”

Helpful Report

Posted 3 years ago

“They are very attractive lights.”

Helpful Report

Posted 3 years ago

“Thank you Love Lights, lights are beautiful and a friendly professional service provided.”

Helpful Report

Posted 3 years ago

“Lights are just as anticipated, parcel arrived very well packaged and quickly. Happy customer.”

Helpful Report

Posted 3 years ago

“I ordered an item that was out of stock at the time, so I had a bit of a wait for delivery; but the item was dispatched to me very quickly once they had it in stock. The item was well packaged and delivered with DPD who I think are very good. Light was as described and looked the same as it did online. Also prices were competitive. I would definitely use this company again and would recommend.”

Helpful Report

Posted 3 years ago

“Good service. Kept up to date with item on order.”

Helpful Report

Posted 3 years ago

“Excellent service and beautiful lamp. I had to call them about my order and the phone was answered promptly by a lovely lady - no stupid menu to get through which is such a relief nowadays. Great shop, would definitely recommend.”

Helpful Report

Posted 3 years ago

“Thank you for a pleasant and easy transaction, the girls I spoke with were fantastic.”

Helpful Report

Posted 3 years ago

“I have been highly impressed with the excellent customer service I have experienced in dealing with Love Lights. Discovering their most competitive price on the market for a chandelier in which I was interested, I was nervous about buying such an important accessory for my living room project on-line. I was delighted, then, when Lynsey Bradshaw of the company was outstanding in researching and communicating to me, over the telephone, and by email, answers to a whole range of questions I had about detail of the product. Nothing was too much trouble, and Lynsey even mailed me well into the evening, sending further close-up images. It was due to Lynsey that I went ahead with the purchase, and now have a gorgeous chandelier sparkling in my room, having arrived exactly within the timeline anticipated. A highly satisfactory experience! 5 star!”

Helpful Report

Posted 3 years ago

“Service excellent, polite, went over and above in helping meet my requirements”

Helpful Report

Posted 3 years ago

“The bulbs took a long time to arrive (at least 2 weeks) and the packaging was not what I’d expect for a fragile product. Having said that, I’ve used one of the bulbs which works fine.”

Helpful Report

Posted 3 years ago

Hi Mark, Thank you for your review and apologies the delivery took a little longer than usual, unfortunately we are trying to stay within our standard 2-7 working days display however there are times this may run over due to delivery issues from the manufacturer. With regard to the packaging this is something I will mention to our warehouse and will ensure this is looked into. We hope you are keeping safe and well. Many thanks Love Lights

Posted 3 years ago

“Short lived! Put the new bulbs in & 2 days Later one flickered & then died completely. On thins experience I would not purchase again from ‘love lights’. Not impressed.”

Helpful Report

Posted 3 years ago

Hi Gemma, We are sorry to hear that one the lamps has failed, unfortunately you have not made us aware of this issue and are unable to help resolve if we are not notified either by email or a telephone call. If you would like to either drop us an email or give us a call on the number 01642 424844 we would be happy to speak with the manufacturer of the bulb regarding a replacement as these will be covered under warranty. Many thanks Love Lights

Posted 3 years ago

“Excellent, thankyou for a pleasant and friendly transaction.”

Helpful Report

Posted 3 years ago

Love Lights is rated 4.4 based on 1,014 reviews