Lovefone Reviews

Name: Lovefone
Address: 37 Tottenham St, London
Rating: 4.89

4.9 Rating 4,683 Reviews

98 %

of reviewers recommend Lovefone

4.9

Based on 4,683 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0207 078 4341

Email:

hello@lovefone.co.uk

Location:

37 Tottenham St
London
W1T 4RU

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Lovefone 5 star review on 22nd March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovefone are great !”

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Posted 2 years ago

“Lovefone are excellent. I have used them a couple times for different iphones and have found them to be professional, knowledgeable, quick and honest. They represent good value for money and as a result of going there I have prolonged the life of my iphones by a good couple of years. I would recommend them to family and friends without hesitation..”

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Posted 2 years ago

“Knowledgable, courteous, speedy, efficient and fairly priced - as ever. Would recommend- and indeed have done after previous visits!”

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Posted 2 years ago

“Had my battery replaced. I asked Lovefone if replacement of battery will cause my iPhone to send me a “this battery is not genuine” message. They said it would not and never had for any of their replacement. Guess what… my iPhone now says the battery is not genuine. Not too impressed.”

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Posted 2 years ago

“Such a good place! Andre is great - really knowledgeable, super helpful, and very nice. A fantastic resource in central London. And a second visit for a battery replacement - perfect!”

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Posted 2 years ago

“Super fast, camera lens replaced in minutes. Friendly service!”

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Posted 2 years ago

“Very impressive service. Booked an appointment just a day before, and the phone was fixed within 40 minutes. Highly recommended.”

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Posted 2 years ago

“Good prompt service”

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Posted 2 years ago

“Fast, dependable, high quality work. Not the cheapest. But - certainly in my opinion - the best phone repair shop in whole of Central London.”

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Posted 2 years ago

“I had a new iPhone screen fitted with a protective filter. I had to pull that off almost immediately as it was impossible to use the touch screen with it on. The sensitivity of the new screen is very erratic. It's hard to scroll through sites like Twitter and Instagram without each item being selected and some areas of the screen are almost completely insensitive. I am going to have to return to sort this out when I have time.”

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Posted 2 years ago

“I come from a family for iPhones and teens who break them on a regular basis. I have always brought my broken phones to the team at LoveFones and they have never let me down. Great team, professional and efficient.”

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Posted 2 years ago

“Very convenient booking system. My iphone was fixed very quickly.”

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Posted 2 years ago

“Excellent and friendly service, as before. Made a point of going into town to them and was not disappointed.”

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Posted 2 years ago

“Have been using Lovefone for years and I am super happy with them. Reasonable prices, very fast service for drop in -fixed in 10 mins- and great product quality (my replacement screen is better than the one my refurbished phone was purchased with)”

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Posted 2 years ago

“Lovefone were professional, knowledgeable and very helpful. I thought the service and price were very good. I would and have recommended Lovefone to friends and family.”

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Posted 2 years ago

“Good value, fast service and genuine parts!”

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Posted 2 years ago

“Very good customer services. It change the battery of my iphone in no time. I am a very happy customer and recommend Lovefone.”

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Posted 2 years ago

“New battery for my antique iPhone SE. Incredibly reasonable price, seen on time and all done in 20 minutes.”

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Posted 2 years ago

“Excellent customer service – great people, friendly, competent and knowledgable and with all the parts in stock.”

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Posted 2 years ago

“The staff was very nice and speedy when I went into the store but I am disappointed with the quality of the screen. I notice that I have to tap much harder or repeatedly as the keyboard doesn’t respond to my touch as well as the original screen. When scrolling through an article, the resolution is not as good and the screen lags. It’s not as smooth as before and I have trouble reading the text unless I scroll and then stop. Finally, the biggest issue is when I zoom in on a picture the screen jumps around. I can’t see what I’ve zoomed in on because it’s glitchy. I was also so disappointed to learn that they could not fix my face ID which I understand is difficult and unique to each phone but I felt like they did not handle it with any sympathy. When I asked about the face ID, I felt like the repairer got quickly defensive and had an “it is what it is, take it or leave it” attitude. I’ve used Lovefone once before and I was happy with the service and product which is why I went back but next time I will go straight to Apple and pay the extra £40 for better service and quality.”

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Posted 2 years ago

Lovefone is rated 4.9 based on 4,683 reviews