Lotus Shoes Reviews

Name: Lotus Shoes
Address: Edwin House, Bacup Road, Rawtenstall, Lancs, Rawtenstall
Rating: 4.46

4.5 Rating 3,331 Reviews

86 %

of reviewers recommend Lotus Shoes

Company Reviews

Metrics

Info

4.5

Based on 3,331 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Edwin House, Bacup Road, Rawtenstall, Lancs
Rawtenstall
BB4 7PA

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Lotus Shoes 5 star review on 4th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a size 6 it was far to small could not wear them.”

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Posted 3 years ago

“Lovely boots but sizing is def off. I’m normally a size 6 but these feel smaller than normal and I’ve bought lotus before. I’d say a 7 would be too big so be careful with what size you go for”

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Posted 3 years ago

“Lovely shoes but too small and narrow fitting”

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Posted 3 years ago

“I've ordered 3 pairs of Lotus boots before and always been a size 4. These are on the small side and a 4 is too tight.”

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Posted 3 years ago

“Quick delivery. Ordered same pair of boots in tan and black, very well made, but was disappointed the tan colour was a lot darker than the picture shown on the website.”

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Posted 3 years ago

“Slippers are a gift so can’t comment really except the box states they are navy but actually the slippers are dark red! Hopefully she will like red or I will have to return.”

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Posted 3 years ago

“I had my eye on these Whitney boots for a while and when they had a discount I thought I'm having them. The picture online shoes the studded strap in quite a close up picture and I did look at all pictures for these. There is no wording in description about the colour of the hardware on this boot. So the picture was all I had to go on.. It looked silver/chrome to me. They arrived and to my disbelief they are gold !!! I phoned customer service to query had I been sent the wrong colour but when they checked other boots they were all the same all gold..!! its a rose to gold colour..So the customer service operator and all in the office all agreed with me that they look silver online but are in fact gold. Although I am unsure if I will keep them as I am not as keen on the gold version,although the boot itself is really lovely.So it may be I do keep them, but just be aware that they are a gold tone and not silver stud strap and zip.”

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Posted 3 years ago

“Boots were nice looking and leather so happy to pay bit more. When delivered the left one seemed to be badly made and I couldn’t get on easily! Returned.”

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Posted 3 years ago

“No half sizes which is not good”

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Posted 3 years ago

“The boots bend at the top of my foot not near the toes it’s very uncomfortable”

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Posted 3 years ago

“Too wide and zip not up to top of boot I have sent them back. They are good boots but don’t fit.”

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Posted 3 years ago

“Sent for clutch bag which was lovely but unfortunately the trim was wrinkled so sadly had to return it. Will let you know once I receive my refund.”

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Posted 3 years ago

“I am petite and my leg length means that I struggle to find knee boots that fit around the widest part my calf. I ordered a a pair of Mina boots hoping that I could adjust the laces to fit, sadly, they were just too slim, I am so disappointed as this is a beautiful boot, it looked elegant and was very nicely made. Otherwise the delivery and service from Lotus was as expected,”

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Posted 3 years ago

“I have worn lotus sandal wedges for many years and always ordered the same size The two pairs I recently ordered were not of the usual quality and too tight”

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Posted 3 years ago

“Shoes were wrong colour”

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Posted 3 years ago

“Beautiful shoes but they are quite narrow so sadly had to send back”

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Posted 4 years ago

“Ordered two different styles in two sizes. Lovely shoes but unfortunately one style too narrow and one too wide. Will need to return along with matching handbag. Packaging was damaged on arrival so have had to wrap securely and will return when I can safely go to shop again. Extended return time limit 60 days which is very helpful. Good customer service so far.”

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Posted 4 years ago

“Was very disappointed that I had requested wide fit to find out they were standard. Then found them greatly reduced in a shop in Chester. Delivery and packaging was excellent”

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Posted 4 years ago

“Shoes were bought for my sons wedding, they look great can't wait to wear them on the day. Disappointed with the delivery service, the box was bashed and damaged in places looked like it had been placed under a heavier package fortunately the shoes were not damaged.”

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Posted 4 years ago

“shoe ok but if your feet are on the wide side not much good.”

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Posted 4 years ago

Lotus Shoes is rated 4.5 based on 3,331 reviews