Lotus Shoes Reviews

4.5 Rating 3,324 Reviews
86 %
of reviewers recommend Lotus Shoes
4.5
Based on 3,324 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Lotus Shoes Reviews
Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Edwin House, Bacup Road, Rawtenstall, Lancs
Rawtenstall
BB4 7PA

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I’ve bought lotus shoes for years as they were so comfortable but the sandals I’ve had to return as they were not soft and comfortable they were called Josephine , they looked beautiful so I was very disappointed
Helpful Report
Posted 2 years ago
Sandals were nice designs, l’m a 5.5 sized foot and sized up to a 6 as no half sizes, size 6 was very big. Prepaid bar code was unreadable because it had been printed out from a low ink cartridge! So l paid to post the shoes back, not too pleased about that. Was going to reorder but size 5 sold out.
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Posted 2 years ago
Received the boots and was delighted with them but the box was bashed with the lid ripped, was disappointed as they are a present for my mum.
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Posted 2 years ago
Unfortunately one pair was the wrong size to what was ordered.
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Posted 2 years ago
The boots were beautiful, I have wide feet and find it difficult to find fashionable boots. I couldn’t believe it when theses were fitting me in the foot but the leg was too tight. Although they are lace up, they loose the look when you widen the lace .
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Posted 2 years ago
Lovely boots but so small around the calf & I have the smallest calves ever!
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Posted 2 years ago
Returned as far too narrow.
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Posted 2 years ago
I have purchased these sandals in the past and they were an ideal fit. They were sold previously as style “Loretta” Unfortunately the style “missippi” didn’t suit, as they were too roomy. This was disappointing. I thought that they would be the same fit. My usual fitting is D/ E. I am going to return them, which is a shame.
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Posted 2 years ago
I love the look of your shoes. I have wide feet (E) fit. But I do wish you provide more wide fit shoes and sandals. Thank you
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Posted 2 years ago
I have bought from Lotus in the past and beeh very pleased with the customer service and the quick delivery. Unfortunately I had to return my last purchase due to the tight fit of the sandal I had bought, but I would definitely buy from Lotus again. The customer sercice team are very helpful.
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Posted 2 years ago
Nicely made but are very small in width and length compared to other makes.
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Posted 2 years ago
Shoes were beautiful, BUT , very narrow and small . I couldn't get my foot inside them , so unfortunately going back .
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Posted 2 years ago
The shoes were beautiful, but very narrow had to return them .
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Posted 2 years ago
I love the style of the shoes and they looked great but unfortunately I could do them up. The fit of the shoe itself was fine but the ankle strap was very short and, as it wasn't leather, there was no 'give'. I am returning the shoes with regret.
Helpful Report
Posted 2 years ago
Lovely sandals but so uncomfortable around the toe post, disappointing as had a similar pair last year and they were so comfy.
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Posted 2 years ago
Slippers are good quality, but I thought delivery to Ireland was very expensive, as I also had to pay customs fees, so the best part of €100 for two pairs of slippers.
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Posted 2 years ago
I returned the shoes as they were too big for my narrow feet. Disappointing as the shoes looked to be very comfortable. It would have been better if a list of stockists were available to visit in order to try shoes before purchase. Otherwise, service very good.
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Posted 2 years ago
Nice boots pity they were to tight so had to returne
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Posted 3 years ago
Had to return as too tight. Shame there were no half sizes. Stylish looking boots tho. Free returns is essential when buying boots.
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Posted 3 years ago
Sent some boots back and not received refund yet!
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Posted 3 years ago
Lotus Shoes is rated 4.5 based on 3,324 reviews