Lords & Labradors Reviews

Name: Lords & Labradors
Address: Midville Grange Farm Midville Boston, Midville Grange Farm Midville Boston, Lincolnshire
Rating: 4.50

4.5 Rating 315 Reviews

87 %

of reviewers recommend Lords & Labradors

4.5

Based on 315 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Lords & Labradors Review Product: All for Paws Interactives Dog Hyper Fetch Milo loves it and wants to play all the time.

Visit Website

Phone:

01790720900

Email:

systems@lordsandlabradors.co.uk

Location:

Midville Grange Farm Midville Boston,
Midville Grange Farm Midville Boston
Lincolnshire
PE22 8HQ

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Lords & Labradors 5 star review on 11th October 2022

536

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for the Crate cover really good quality and fast delivery.”

Helpful Report

Posted 3 years ago

“Really happy with both the service and the product we received from Lords and Labradors. We needed our order of a crate set quite quickly and with their support everything arrived in time. Would definitely recommend and use again.”

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Posted 3 years ago

“Very quick service. Extremely efficient and toys look great. Will definitely use again.”

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Posted 3 years ago

“I ordered a Cat Washroom from Lords & Labradors, and I am extremely happy with both the product and the customer service. My delivery came in two parts (I rung customer service who checked with DHL for me and they couldn't have been more helpful and friendly) and both were delivered very quickly. Item was easy to assemble and is a stylish solution to covering the cat litter tray - the cats love it too! Even the packaging was nice! I'll definitely use this company again for any future purchases”

Helpful Report

Posted 3 years ago

“So pleased we found this site, our new miniature dachshund Jasper received his handmade/well-made Camo fleece yesterday (size 30) he is 3.5 months old...it fits quite snug so possibly should have gone up a size, however he looks gorgeous in it with his tan coloring. We will definitely be ordering a larger size once he's grown a little more. Great company, friendly helpful staff would thoroughly recommend.”

Helpful Report

Posted 3 years ago

“Stumbled upon you by chance but oh so many wonderful items on your website! Great services and my puppy was absolutely thrilled with his new squirrel toy. Will definitely be buying from you again. Only problem what to treat puppy to next! Thank you”

Helpful Report

Posted 3 years ago

“I brought the bee bumper and the cover for the crate the service is amazing came on time couldn't ask for a better service I also got more bee products and the quality is excellent and also amazing price too when contacting customer service they are so very polite and help they do anything to help”

Helpful Report

Posted 3 years ago

“The large tweed box bed in duck egg blue is seriously luxurious. The fabric colours are stunning, the inner cushion is reversible with tweed material one side and a fluffy Borg material on the other. A staple piece of furniture for any dog owner. I absolutely love that it’s personalised and more importantly, Luna (Mastiff) finds it really comfy- she loves to rest her head on the cushioned edges. Its really spacious...even our St.Bernard fits in it. It’s super easy to clean & dries quickly, The best quality dog bed we have ever had and the customer service is second to none!”

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Posted 3 years ago

“My Labrador gets so excited about getting a liver treat, they're certainly one of her favourites. Quick delivery.”

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Posted 3 years ago

“Very fast service and friendly.”

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Posted 3 years ago

“I’ve just received the Desert Wash Speckled Bowls and love them. I have 3 dogs so got one in each colour and straight away they knew they were for them! I love the fact that they’re lightweight but still have the silicone stoppers on the bottom to prevent them sliding around. Quick delivery and packaged brilliantly so will definitely be ordering from you again! Thank you!”

Helpful Report

Posted 3 years ago

“I have had a really bad experience with the customer service of this company which I would not expect from a 'luxury brand'- with the price tag to match. The collar I ordered did not fit my Cavapoo, despite her neck size matching up with the description on the website, and upon exchanging, the smaller collar also did not fit- there is a vast gap between sizes and also between the size description on the website and the real-life product. It is quite ridiculous that there isn't a collar size that fits this very popular dog breed. Despite this obvious flaw in the product, I was not offered a full refund for the matching lead that I had ordered, because it was not in the original packaging. It is outrageous that we are having to cover the cost of re-fixing a tag when it was perfectly reasonable of us to remove the tag for the lead on the assumption that one of your collars would fit a Cavapoo. As a purported luxury brand this situation is unacceptable service, hence this review.”

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Posted 3 years ago

“Excellent price (cheaper than anywhere else I could find) and quick delivery.”

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Posted 3 years ago

“I ordered a little buddy warm bear for my new puppy, and it is absolutely beautiful. The quality is amazing and I'm sure my new puppy will love it.”

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Posted 3 years ago

“Excellent customer service! My parcel for a friend’s dog went astray and when I emailed them they issued a refund immediately. Thoroughly recommend this company.”

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Posted 3 years ago

“Can I just take the time to thank you so so much for the prompt service in making and despatching our new dog bed cover. Unfortunately we lost one of our doggies in early December and we are getting a puppy tomorrow as a new friend and brother to our other doggie. I did not want the new doggie to be on the same bed as our late doggie as we are still heartbroken but the bed was in good condition so we decided to just change the cover. I rang and explained it was short notice and ordered the cover on 21 Dec and you are amazing getting it made and delivered to us today just before our pup arrives tomorrow. Thank you so so much. I have promised our other doggie a brand new bed when his needs replacing and brought him a lovely polar bear from your toy range so he doesn’t feel left out tomorrow. Thank you. Everything is top quality.”

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Posted 3 years ago

“Swift delivery and great product which will brighten up a plain dull crate making it look cosy and attractive.”

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Posted 3 years ago

“We placed an order for crate set before our puppy arrived. Service was prompt and packaged beautifully. The goods are great quality and I am sure our puppy will love her new bed. We also received a free Christmas gift for her which I am sure she will love. We will purchase from Lords and labs again!!”

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Posted 3 years ago

“Excellent service. Delivered in time for Sandys first birthday .Care had been taken to wrap her toy. Thank you .My new go to for anything in the future.”

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Posted 3 years ago

“Super selection, fast delivery, outstanding presentation and packaging!”

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Posted 3 years ago

Lords & Labradors is rated 4.5 based on 315 reviews