Lords & Labradors Reviews

4.63 Rating 165 Reviews
90 %
of reviewers recommend Lords & Labradors
Merchant Metrics
Shipping & Delivery
Delivery Methods
Average Delivery Time
Next Day
On-time Delivery
Greater than 88%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Lords & Labradors Review Product: All for Paws Interactives Dog Hyper Fetch Milo loves it and wants to play all the time.
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Midville Grange Farm

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Lords & Labradors 5 star review on 15th January 2021
Katie Argent
Lords & Labradors 5 star review on 11th January 2021
Daniel Searle
Lords & Labradors 5 star review on 7th January 2021
gayle cogswell
Lords & Labradors 5 star review on 7th January 2021
Lords & Labradors 5 star review on 7th January 2021
Sarah Toh
Lords & Labradors 5 star review on 31st December 2020
Amanda Punter
Lords & Labradors 5 star review on 31st December 2020
Deborah O
Anonymous  // 01/01/2019
I have ordered from this site twice now. Firstly, the site is so quick and easy to use and my delivery literally came within 2 days. The products are top quality and so unique. I will deffinately use this site again as I can treat my cats, my pet lover friends or even myself to the products!! Thank you.
Posted 1 year ago
Ordered the large deluxe gold crate on Friday and it arrived on Saturday morning. Great service and top quality product. I’m a first time customer and couldn’t be more pleased. Would definitely buy from them again.
Posted 1 year ago
Great products, great service... ‘wuff said!
Posted 1 year ago
One of my Labradors, the youngest, has not a thicker coat as the other and with the sudden drop in temperature she was huddled in the corner of the crate. I jokingly said I wonder if you can get bumpers for crates. Yes you can and big enough for our ancient crate that has gone through 2 kittens (got to protect them from the builders we had in for two years, 14 years ago, it was sold as a travelling crate for two Great Danes!!!) and 3 Labrador puppies. The ancient crate looks very smart. Now both Labradors sleep in it with their own pillows, they have chosen their own ends and are very happy. Thanks
Posted 1 year ago
I love my purchases from Lord and Labradors, excellent quality and products a little different from the high street products. They arrived quickly after ordering.... Very happy customer.
Posted 1 year ago
I can’t praise Lords and Labradors enough for their customer service and helpful staff, they deal with any issues promptly and personally by telephone and immediate email responses.

The quality of the products is stunning. The crate covers and cushions are of a quality similar to heavy fully lined curtains and bespoke home furnishings. Mine unfortunately had a couple of pulls in the fabric and they have kindly offered a full refund or exchange.

I’d most definitely recommend this company and shall purchase from them again.

Big thanks to Becky for her consideration in arranging returns for my elderly parents in my absence.
Posted 1 year ago
Best looking cat saucers I have seen in some time! Thank you!
Posted 1 year ago
Great products and really quick postage!
Posted 1 year ago
I highly recommend Lords & Labradors.
I bought a crate and bumper set (grey with white spots) for my labrador puppy and it is beautiful and very high quality.
When I realised I needed a bigger size they exchanged without any problem - the office were really helpful. Thanks :) I'll definitely use them again x
Posted 1 year ago
Super fast delivery and service . There was part of my order that had become out of stock but I had an email straight away and this was resolved very quickly.
The puppy sent blanket i ordered is beautiful too.
I will be using this website again for sure .
Posted 1 year ago
I ordered the Cat Washroom by phone from these really friendly and helpful people. It was delivered promptly and was needed for when we moved home. Unfortunately our sale fell through and I contacted Lords & Labradors to ask if there was any way I could obtain a refund from my unopened product - not really thinking there would be. Immediately, they replied to my email to say that a full refund - minus postage - was possible and they organised a collection for me. What amazing customer service! I can’t praise them highly enough and would definitely use them again in the future. Thank you L&L, you deserve your success!
Posted 1 year ago
So so pleased with dog crate I purchased. Super quick delivery. Will definitely be ordering more products in the future.
Posted 1 year ago
Absolutely fantastic service from Lords and Labradors my crate cover got damaged and I contacted customer services they were unable to repair the cover but made a replacement and shipped it within 24 hrs at a good price! Beautiful products my puppy loves it.
Posted 1 year ago
Friendly helpful service, speedy delivery, great quality product (cages) would definitely use Lords and Labradors again.
Posted 1 year ago
The most amazing service. Will be returning for all my puppy/dog needs. Thanks you
Posted 2 years ago
Overall disappointed with the service, I was sent the wrong goods to start with. once I sent the goods back I got a full refund accept for the postage. I was offered a refund on postage via Pay Pal after I chased and as I don't have a pay pal account no postage was ever received,
Posted 2 years ago
My purchases were delivered promptly , in excellent condition , on a day of my choice. Great quality products , would recommend highly.
Posted 2 years ago
I recently bought the white wooden dog gate and I am delighted with this product. I was also very impressed with the next day delivery. I would highly recommend this company
Posted 2 years ago
placed an order and promptly received communication about the order and delivery. Great product delivered promptly too. Dog seems very happy with it 😎
Posted 2 years ago
Great service and a discount voucher
Posted 2 years ago
Lords & Labradors is rated 4.63 based on 165 reviews