Loop Workplace Furniture Reviews

3.97 Rating 37 Reviews
73 %
of reviewers recommend Loop Workplace Furniture
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 62%
Accurate And Undamaged Orders
Greater than 85%
Customer Service
Communication Channels
Email, Live Chat
Read Loop Workplace Furniture Reviews

About Loop Workplace Furniture:

At Loop we strive to provide exceptional service every-time, and we take pride in providing our clients with high-quality office and workplace furniture that is stylish, well built and provides great value for money.

Based in sunny Somerset we deliver and install nationwide.

We are constantly adding new products to our range, bringing together furniture from a wide range of high quality manufacturers and making it available to buy online at an affordable price.

Visit Website

Phone:

0333 772 1503

Email:

hello@loopfurniture.co.uk

Location:

Unit 21 Equinox South Business Centre, Bradley Stoke, Bristol

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Anonymous
Anonymous  // 01/01/2019
Ordered for the first time and probably the last. Ordered a table which showed free next day delivery. I waited 6 days then emailed to chase. I got an immediate response with apology and was advised that the courier had been chased and I would be given an update asap. Two days later, I called Customer services and spoke to a very abrupt lady who it seemed couldn’t wait to get me off the phone, even telling me she was on a very busy switchboard when I wanted to discuss the order. It turned out that the table had been delivered without an update, while I was out that morning and signed for by a builder at my property. The box it arrived in was damaged and damp on one corner so hadn’t had a very good journey to me, even my builder got the courier to take a photo of the box before he left. Luckily the table seems to have Faired better than the box with only a small scratch. Please don’t stipulate next day delivery if it can’t be adhered too and remind the customer service person I spoke to that quantity of calls shouldn’t be over quality of calls.
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Order on a Friday morning with the chair marked “next day delivery”. No notification on despatch by Monday, so contacted them to chase. Was told if not with me by close of play Tuesday to call back and they would chase. Cased up again on Tuesday and Wednesday, the item finally arrived on the Thursday, almost a week after ordering. Although I’m happy with the actual product, the service received has been pretty poor! Would not recommend on that basis.
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I purchased a 1200 x 600 desk and when assembling the back panel as per instructions the cam lock fasteners would not seat correctly in 2 positions and the laminate perforated and one of the fasteners broke into tiny pieces, the rest of the furniture is acceptable but the back panel is cheap and nasty and is not of qualitable value.
Helpful Report
Communication virtually nil. Wasted 10 days waiting for stock to arrive, asked for updates etc. by telephone and email but none forthcoming. Cancelled order. Ordered similar item elsewhere, delivered 2 days later, even in these difficult times, some companies keep you in the 'loop'
Helpful Report
Loop Workplace Furniture is rated 3.97 based on 37 reviews