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London Serviced Apartments Ltd Reviews

4.5 Rating 208 Reviews

89 %

of reviewers recommend London Serviced Apartments Ltd

Company Reviews

4.5

Based on 208 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

About London Serviced Apartments Ltd:

Established in 2000, our knowledge of London and our understanding of the industry is unparalleled; enabling us to offer the best prices and highest quality accommodation in economy, mid-range and luxury.

With our serviced apartments and short terms lets in London, you will have a living room in which to relax or entertain, space to work and facilities to prepare a meal – should you be tempted. Hotels serve a purpose but if you’re looking for a feeling of comfortability, home-from-home and luxury – alongside the benefits of a hotel – Serviced Apartments will enhance your stay in London.

*NOTE* We are not affiliated in any way with https://www.booking.com/hotel/gb/southwark-serviced-apartments.en-gb.html
Please do not leave a review if you have stayed at this property. This is a different company.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A really great experience. The flat was perfect and had everything I needed. The consultant that I dealt with, Ana, was expetionally helpful, and always responsive. She went out of her way to constantly assist with me, especially when I was on night shifts. The housekeepers were also incredibly polite, and super friendly. I thoroughly enjoyed my stay.”

“Fast responsive and very helpful service. And we were assigned a person to help us. Very professional.”

“Last year I encountered problem with the payment and the staff was really helpful in confirming the booking. This year thanks for their prompt replies, I just confirmed another booking with them. The whole process is smooth and clear. Their arrangement and help is greatly appreciated.”

“Great place to stay. Great value for money, a few very minor issues resolved very quickly. Easy to book, great email communication and fast response at all times. Can highly recommend. A++++”

“Well organised . The place received As expected . I recommend this place to all”

“We found LSA online while searching for Short Stay Rentals. We found the team to be very prompt in response. We had many questions & doubts about the apartments they recommended; they patiently answered all our queries and tried to be very transparent with the information. They even made the effort to share pictures wherever they could. The apartment @ 14A James Street was exactly what we expected based on the information shared. I would definitely recommend LSA as agents.”

“The flat was exactly as described and was a perfect base for our week in London. We appreciated the full kitchen and the washer/dryer. The staff in reception were friendly and helpful with queries. We will recommend this to others as a great value and hope to be back another time!”

“From booking to check-out, any questions I had were answered right away, definitely the level of customer service exceeded my expectations. Just a minor thing that I was told there would be cleaning done on the day before my check-out and they never came. Not such an issue but more accurate information would have been nice.”

“Friendly but most importantly efficient and professional service! Had a very difficult request but showed great desire to find a solution. I would definitely use their services again.”

“Returning to London for a break, after three years away, finding a base was a challenge. The team were helpful, professional and found a flat which fitted our needs perfectly. I would not hesitate to recommend the company.”

“Such a wonderful personalized service, always helpful, they go way beyond the norm. Will always use London Serviced Apartments each time I visit London. Shout out to Gia who is a star.”

“I've been impressed by the speed at which queries were answered and resolved. The service was both friendly and efficient, and the accommodation (Swan House in Leatherhead) was of a high standard. Thanks to Giavanna for helping with bookings and extensions as needed!”

“Gia has been amazing. Super responsive and helpful”

“Very, very helpful. Attention to my issues was prompt and friendly. Highly recommend.”

“I can tell that the customer service was great, very supportive and quick to answer all questions. Giavanna Akit was very supportive during the communication with London Service apartments and helped to find the best solutions that suited our enquiry. Would definitely contact her again.”

“Great recommendation from the responsive consultant on options that matches my selection criteria and budget range. The accommodation was in excellent quality with nice and clean rooms and friendly staff. Definitely would recommend the service to my friends!”

“We had an absolutely lovely time here . Location of our apartment is perfect , just 5 mins walking distance from Victoria station . Lovely restaurants around us . Tesco, Sainsbury, waitrose and few halal shopping stores within few mins walking distance . Apartment is new and has air conditioning. They have self check in/ check out . Staff responds immediately if emailed for any query or help . Will definitely come back here. Giavanna Atik at London Serviced Apartments Ltd was so helpful in helping us book this place . We were a group of 10 and her suggestions were very helpful . Thank you Giavanna 💕”

“Milestone House is conveniently located and well managed”

“Happy with the friendly service from Gia and Roy.”

“Meodow and Roy were extremely helpful to this type A New Yorker's many Qs who has not traveled with her children for quite a while--pre-pandemic. I found them to be efficient, friendly and timely. I am looking forward to our stay in Mayfair. They got back to me in a timely way even accounting for 5 hour time difference.”

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London Serviced Apartments Ltd is rated 4.5 based on 208 reviews