Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

London Serviced Apartments Ltd Reviews

4.5 Rating 210 Reviews

90 %

of reviewers recommend London Serviced Apartments Ltd

Company Reviews

4.5

Based on 210 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

About London Serviced Apartments Ltd:

Established in 2000, our knowledge of London and our understanding of the industry is unparalleled; enabling us to offer the best prices and highest quality accommodation in economy, mid-range and luxury.

With our serviced apartments and short terms lets in London, you will have a living room in which to relax or entertain, space to work and facilities to prepare a meal – should you be tempted. Hotels serve a purpose but if you’re looking for a feeling of comfortability, home-from-home and luxury – alongside the benefits of a hotel – Serviced Apartments will enhance your stay in London.

*NOTE* We are not affiliated in any way with https://www.booking.com/hotel/gb/southwark-serviced-apartments.en-gb.html
Please do not leave a review if you have stayed at this property. This is a different company.

Write Your review

Tell us how London Serviced Apartments Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would definitely give a 5-star for my previous experience as I had excellent service. Everything I asked for was dealt with professionally. They listened to my needs. The apartment was also excellent, spacious and at a very convenient location for my work. I stayed at Templeton Place; it was more than I could ask for. I am planning to book again.”

“Excellent service from Bonnie”

“Can highly recommend London Serviced Apartments! We have been working with the team for years and they're highly professional and effective. Can warmly recommend them for any corporate housing enquiry you may have!!”

“Excellent service very helpful Bonnie gave great customer service and helped with everything. The apartment was excellent and everyone was helpful”

“Customer service was excellent. Many thanks to Anastasija and Roy for the courtesy, efficiency and promptness. Would not hesitate to work with the team again.”

“Great service, have used before and am a returning very happy customer. Great properties, great customer service.”

“The whole booking process was very comfortable and professional. All feedbacks were sent very quickly. Our manager Anastasija was very helpful by email and also Roy who was in touch by WhatsApp. The apartment was very well equipped with all necessary amenities. The location was very very nice in Victoria, 5 mins walk from the Buckingham palace. The only issue that I would pay attention to is the fact that there was construction in front of our building that nobody from the booking team either knew about it or informed us. It was noisy and disturbing when we opened the windows. However, we didn’t stay in the apartment during the daytime, so in general we were absolutely happy with the apartment and its location. Anastasija also was very kind providing us complimentary late check-out (2 extra hours). I will definitely recommend London Serviced Apartments to my friends as a very professional and effective platform to find an apartment in London.”

“Our agent Bonnie was professional, efficient and friendly. The appartment was clean, pleasant to be in and in a top location. We had an issue with a bathrooom plug which was dealt with swiftly. The overall experience met all expectations and achieved that feel good factor. I will continue to recommend London Serviced Appartments to all.”

“Great amenities, clean apartments, prefect for temporary home. The location is amazing close to everything you need. Staff are extremely friendly and helpful.”

“I had an outstanding experience with this booking service, and Bonnie Scott, in particular, provided exceptional assistance throughout. From the beginning, Bonnie was prompt, polite, and accommodating, ensuring I had all the necessary check-in details for my stay. Her friendly and attentive nature made me feel valued as a customer, and her valuable insights were truly appreciated. The booking process was seamless and straightforward, thanks to the user-friendly website and excellent communication. I highly recommend this service, and Bonnie's dedication to her role made my experience truly delightful.”

“Bonnie, the agent, responded promptly to all requests.”

“Excelent support from Bonnie. Very quick and effective reply. Easy booking and payment.”

“loved the service! Bonnie and her team went above and beyond to provide us with amazing options based on our requirements. It was lovely working with their warm and helpful demeanor”

“They have provided me with prompt response and explanation, both in emails by Ana and phone by Roy. Hopefully the whole process will be smooth and satisfactory.”

“I am satisfied with my contact person (Ms. Bonnie Scott) working . Her response was very quick and appropriate.”

“The flat was very good and the staff were very cooperative, helpful, and flexible.”

“Anastasija was so helpful and diligent with our two bookings. If the accommodation is as good as her service then it will be amazing holiday. Thank you”

“Thank you so much Bonnie and team for providing a wonderfully warm and efficient service. Grateful for the plethora of wonderful options that were proposed . You are definitely my favorite go to serviced apartment providers”

“Good offer for alternative accommodation”

“For where we were staying, basically in the heart of London just a few blocks from Harrod’s, the price was quite reasonable. The flat was very well apportioned and had all the modern conveniences. It was quite close to a Waitrose and Sainsbury though these were their smaller stores with a more limited selection. We were close to the Knightsbridge tube stop though, after 8PM the entrance/exit next to Harrod’s and closer to our flat was closed so you had to use the other exit which was a full city block further. There were many restaurants, cafes and pastry shops nearby. Our experience overall at this location was quite good. Our only issue was on our last night there we had trouble with our room key getting back into our flat and the night porter ( there is someone at the desk 24 hours a day) was not at his post and couldn’t locate him but, fortunately, we finally got our room key( card) to work. Finally, everyone who worked here was very friendly and helpful.”

«
1
2
3
4
5
»

London Serviced Apartments Ltd is rated 4.5 based on 210 reviews