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London Drainage Facilities Reviews

4.8 Rating 397 Reviews

96 %

of reviewers recommend London Drainage Facilities

Company Reviews

4.8

Based on 397 reviews


Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About London Drainage Facilities:

Established in 2006, London Drainage Facilities (LDF) have fast become one of London's leading providers of planned, emergency and drain repair services. In the last 3 years, we've experienced substantial growth and are now able to reach clients spanning London and the entire South East of England.

Ideally situated close to the M25, we're perfectly positioned to deploy our drainage teams to any type of drain emergency 24 hours a day, 7 days a week and 365 days of the year.

Visit Website

Phone:

0800 612 2179

Email:

jobs@london-drainage.com

Location:

11-12a Hallsford Bridge Industrial EState,
Ongar Road,
Ongar
Essex
CM5 9RB

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London Drainage Facilities 5 star review on 10th April 2022

Rozanne Harridge

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When I called the company for a blocked toilet problem, the lady on the other end of the phone was nice & polite to speak to.They said will be out with in 4 hrs, they was out in 2 hrs which was good. Jack M & James B attended my property HA8 0JR nice lads could talk to & have a chat with respect the property. Jack & James fixed the problem & put cameras down the drain to check too, that no one has done before when had this problem in the past. would highly recommend this company .”

Posted 1 year ago

“Two engineers paul and john came out to my property in KT11 2SS to fix a blocked toilet. Which turned out to be way more complex after locating the sewage drain and finding the drains cover had rotted away and collapsed in to it along with years worth of debris and a huge thorn Bush growing in and around it. They managed to clear out the blockage and Get my toilet functional again. They were both polite and professional at all times and I cannot rate their dedication to solving the problem in the way less then suitable conditions.”

Posted 1 year ago

“Ricky @ Luke were very friendly and did a good job,especially cleaning and tyding up afterwards Thank you guys”

Posted 1 year ago

“Helpful and professional. Denis arrived on Saturday evening, to deal with a blocked kitchen sink. He was very polite and helpful. He managed to fix our sink problem very quickly. Also a big thank you to the kind lady who deals with logistics, who was very flexible with our request in terms of convenient times. Would highly recommend this company to our friends.”

Posted 1 year ago

“Paul L came out today to fix a draining problem. He was super efficient and really polite and friendly. He sorted the issue out, which 2 plumbers before him didn't do! I can really recommend London Drainage Facilities.”

Posted 1 year ago

“Your Engineer a very pleasant and sociable young man name Josh. he was very knowledge and professional. quickly accessing the problem and the required solution. as a retired domestic appliance engineer i would say he is a credit to your company .Regards Levi.”

Posted 1 year ago

“An engineer, Robert L came out this morning to look at an electric shower drainage issue. He was polite respectful and more importantly, professional. A faulty pump is the problem and a new one is to be ordered and replaced so thank you so much for your help.”

Posted 1 year ago

“We had an emergency call out on Christmas day and the engineer George was excellent. He was very efficient, very polite and rescued our Christmas day. Thank you George.”

Posted 1 year ago

“George was friendly and very polite. He got the job done quickly and efficiently. Thanks again George!”

Posted 1 year ago

“I would just like to say thank you for sending Paul C to our property today to fix a drainage issue with our sewage pipes. Paul was ever so good and sourced the issue within a few minutes of arrival, then got straight to work unblocking the build up in the main building’s pipes, whist doing his best to leave the property and grounds as mess free as possible. Please also thank on my behalf, the helpful lady on the phone that arranged the appointment very late last night and kept me updated with a time of arrive - very much appreciated. Thank you ever so much for your quick and efficient service all round. 100%. Katie Resident at: North Point, London N8”

Posted 1 year ago

“Prompt professional service. Very pleased with James l .polite and eager to help”

Posted 1 year ago

“Your man Paul Newman was brilliant Cleaning the drain, it’s was solid with mud and slush, must have been years of junk but nothing phased Paul, he cleaned it All out and the surrounding pavement, excellent job done, professional, polite, understanding and caring”

Posted 1 year ago

“Dylan and billy were very polite and helpful. They resolved the issue very quickly.”

Posted 1 year ago

“Sw9 9dx Excellent service. Friendly, quick and really helpful. Very pleased. Excellent customer service and very professional. Thank you Paul C +Karl S”

Posted 1 year ago

“Ian came to my property today to fix a leak was here for a hour trying to repair but it turns out we need a new sink Ian was very friendly and made me laugh would welcome him anytime thank you for your hard work Ian and with a smile”

Posted 1 year ago

“Excellent and very professional service from Michael at our small mansion block. All drains fully cleared and checked - and with a smile.”

Posted 1 year ago

“I was very pleased with the service provided by Paul Newman, he has done an excellent clearing my drains. Many thanks”

Posted 1 year ago

“Gary Wilson came to my property today and carried out emergency drainage .Did an excellent job very professional and polite Would definitely recommend”

Posted 1 year ago

“Operative James L turned up and worked very professionally after finding out about the problem. Very friendly and helpful. Resolved the problem to my satisfaction with excellent results. Very happy we used you rather than the first two o o h cowboys.”

Posted 1 year ago

“A Huge Thank you to this great company and the Wonderful people that work for them.They sorted out my sink blockage in May for which I am truly Grateful. Very friendly and professional service.Highly Recommend them.”

Posted 1 year ago

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London Drainage Facilities is rated 4.8 based on 397 reviews