L&C - London & Country Mortgages Reviews

Name: L&C - London & Country Mortgages
Rating: 4.67

4.7 Rating 1,465 Reviews

93 %

of reviewers recommend L&C - London & Country Mortgages

Company Reviews

Metrics

Info

4.7

Based on 1,465 reviews


Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 953 0304

Email:

socialmedia@landc.co.uk

Location:

Beazer House, Lower Bristol Road, Bath
BA2 3BR

L&C - London & Country Mortgages 5 star review on 7th September 2017

Xiaorong

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Supportive throughout the mortgage application process, giving good advice and always happy to answer queries.”

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Posted 4 years ago

Hi Nicholas, thanks for the really positive feedback. We very much appreciate it! Best wishes, the L&C Team.

Posted 4 years ago

“L&C have been brilliant throughout the whole process, fully recommend!”

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Posted 4 years ago

Thanks for the recommendation Ashley, we really appreciate it! Best wishes, the L&C Team.

Posted 4 years ago

“The two brokers working on my case were absolutely incredible - so patient and knowledge, and no question or worry was too much for them to handle. I would never have got the mortgage deal I have without them.”

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Posted 4 years ago

Hi Kirsten, thanks for letting us know how pleased you were with the service you received during your mortgage case. We really appreciate you taking the time to send us your positive feedback. Many thanks, the L&C Team.

Posted 4 years ago

“Excellent Service!!”

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Posted 4 years ago

Thanks very much for the positive review! Best wishes, the L&C Team.

Posted 4 years ago

“Excellent service .....very professional staff who updated me regularly with my application and it is all free!! Highly recommend them to anyone looking for a mortgage”

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Posted 4 years ago

Thanks so much for leaving us a five star review! If you're planning on recommending us to friends and family, don't miss out on our Refer a Friend scheme where you can earn free Amazon vouchers https://www.landc.co.uk/refer-a-friend/ Best wishes, the L&C Team.

Posted 4 years ago

“Quote from Estate Agent based advisor "that will be £599 plus £99 admin fee to arrange mortgage at 2.01%". L & C that will be free we get paid by lender, rate is 1.69%. Savings on solicitor costs also around £250 as well. L & C always available for advise - it's a no brainer really”

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Posted 4 years ago

Hi Andrew, we're so pleased to hear we were able to find you a great deal and save you some money! Thanks for taking the time to leave us a five star review. Best wishes, the L&C Team.

Posted 4 years ago

“I was very pleased with how my remortgage application was dealt with. Elizabeth who was my mortgage advisor was very professional, friendly and informative. She was able to get a better deal than I could find. Once I had decided to go ahead with my mortgage proposal, the whole process went very smoothly and quickly. I would definitely recommend L and C to anyone who is considering getting a mortgage. Thank you Elizabeth and everyone who dealt with my application.”

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Posted 4 years ago

Hi Beverley, thanks so much for the great review and recommendation. Don't forget we have a Refer a Friend scheme if you'd like to make any more, so don't miss out on rewards: https://www.landc.co.uk/refer-a-friend/. Best wishes, the L&C Team.

Posted 4 years ago

“Poor customer services - being calling the company for over 4 days without no luck. Get through to someone many time, I was told they will connect me to a mortgage adviser and at the end, no one is available. This being going on for over 4 days. I want to talk to mortgage adviser to go through my application I submitted online on their website. Its very disappointing. Poor services. Avoid this mortgage company.”

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Posted 4 years ago

I'm sorry to hear you've had such a disappointing experience with us and we'd really like to work to get this fixed for you. If you could please email your customer reference number or full name and post code to socialmedia@landc.co.uk I will arrange for an adviser to give you a call ASAP. Best wishes, the L&C Team.

Posted 4 years ago

“Professional, friendly, polite, efficient”

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Posted 4 years ago

Thanks for the great review Corina! Best wishes, the L&C Team.

Posted 4 years ago

“A colleague recommended I tried L&C when I began my first time buy journey. Holly at L&C has been amazing, it wasn’t a straight forward process but she supported me throughout and made things easy and understandable. I honestly couldn’t fault Holly or Lydia throughout, they are the only people in this process I haven’t had to chase regularly. I have already recommended them to friends and family.”

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Posted 4 years ago

Hi Zoe, thanks so much for letting us know what a great experience you had with us! Don't forget to take advantage of our Refer a Friend scheme if you'd like to recommend us to friends and family https://www.landc.co.uk/refer-a-friend/. Best wishes, the L&C Team.

Posted 4 years ago

“Wow! From enquiry to being offered a new mortgage was so speedy. Communication is excellent and personal. Goodbye 5.03% for the next 9 years, hello 1.84% for 8 with chance to clear in 7 with the savings. Highly recommend.”

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Posted 4 years ago

We're really glad to hear we were able to get you a great new deal! Thanks for taking the time to leave us a five star review. Best wishes, the L&C Team.

Posted 4 years ago

“From our initial call to L&C right through to our formal mortgage offer, my wife Paula and I were impressed with the excellent service that was afforded to us. Our Adviser was Oliver whom was excellent in every way - he was extremely professional and efficient. He kept us fully informed during the whole process and contacted us as soon as he had any new information as well as returning e-mails and calls right away. His patience in explaining the product specifics and his knowledge of the markets put us at ease and left us fully understanding what we were applying for and that the product had been researched in depth. Ella was our Case Manager and she too displayed all the characteristics as our Adviser. An example of the promptness that was displayed was when we sent a document for next day delivery and we got a text the next day acknowledging receipt and stating that our application had moved to the next level. We can't recommend L&C highly enough, their knowledge and genuine friendliness is second to none and when you consider that all of this advice is fee free and impartial, you'd be right in thinking that there aren't many businesses that offer such an excellent service. If you're looking for a mortgage, you should definitely give L&C a call, I'm confident you won't be disappointed and you might even be fortunate enough to have Oliver and Ella working your application for you although I'm also confident that our experience is typical of the company as a whole.”

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Posted 4 years ago

Hi Damien, thanks so much for leaving us such incredibly positive feedback! It's really great to hear you had such a good experience with us and would recommend our service to others. Thanks again, the L&C Team.

Posted 4 years ago

“Made the whole process simple from the beginning. Paper free application instead of waiting for postal documents. Will definitely be using this service again when my current deal expires.”

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Posted 4 years ago

Hi Olivia, we're really pleased to hear you were so happy with our service you'll be using us again! We look forward to helping you with your mortgage needs in the future. Many thanks, the L&C Team.

Posted 4 years ago

“Very efficient and attentive staff. Always answer any questions and concerns quickly. Great all round service start to finish.”

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Posted 4 years ago

Hi Lynnette, thanks so much for your positive feedback! Best wishes, the L&C Team.

Posted 4 years ago

“Great service and good advice with helpful advice with different Mortgage packages and providers”

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Posted 4 years ago

Hi Christopher, thanks very much for leaving us a five star review! Best wishes, the L&C Team.

Posted 4 years ago

“Brilliant. My adviser, Dale, had to put up with me for over a year. He was always friendly, helpful, didn't sound bored when he had to keep repeating the info/process to me and always returned my calls/emails quickly. Dale took away the stress of searching for the right lender and I had no doubt whatsoever that he was finding the right deal that suited my circumstances. I cannot thank Dale and L&C enough for their help. Highly recommended.”

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Posted 4 years ago

Hi Carley, we really appreciate you leaving us such a great review. It's wonderful to know that you were so happy with your adviser and the deal he helped to secure for you. Best wishes, the L&C Team.

Posted 4 years ago

“L&c was really helpful they helped me every step of the way explained everything really well and clear and was always there if I had any questions l would highly recommend them to anyone going for a morgage”

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Posted 4 years ago

Hi David, thanks so much for the recommendation, we really appreciate it! Best wishes, the L&C Team.

Posted 4 years ago

“Fantastic service! I have used L&C a few times now and I will always use them whenever I have to re-mortgage my property. Highly recommended service!”

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Posted 4 years ago

Thanks so much for your recommendation! We're really pleased to hear you're a returning customer and look forward to helping you with your mortgage needs again in the future. Best wishes, the L&C Team.

Posted 4 years ago

“Great services, and a very personal one to one services!! Would definitely recommend”

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Posted 4 years ago

Hi Michelle, thanks very much for the five star review and recommendation! Best wishes, the L&C Team.

Posted 4 years ago

“Can not thank L&C enough, esp our case manager Jennifer Burns. They were absolutely phenomenal in their service and products and helped us get a mortgage easily on a tricky property where we’d had issue with a previous broker! I wish I’d gone straight to L&C!! I honestly can not recommend them highly enough!!”

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Posted 4 years ago

Hi Sian, thanks so much for leaving us a five star review, we really appreciate the recommendation! Best wishes, the L&C Team.

Posted 4 years ago

L&C - London & Country Mortgages is rated 4.7 based on 1,465 reviews