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L&C - London & Country Mortgages Reviews

4.7 Rating 1,465 Reviews

93 %

of reviewers recommend L&C - London & Country Mortgages

Company Reviews

4.7

Based on 1,465 reviews


Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 953 0304

Email:

socialmedia@landc.co.uk

Location:

Beazer House, Lower Bristol Road, Bath
BA2 3BR

L&C - London & Country Mortgages 5 star review on 7th September 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is now the third mortgage I have taken out with London and Country. I would never consider going elsewhere. Special thanks to Jamie, with whom I have worked before, and to Jeorgia, with whom I worked for the first time. Outstanding individuals and service, but then that's what you get from L&C.”

Posted 3 years ago

Hi Walter, it's great to hear you're a returning customer! Thanks for leaving us such a positive review. Best wishes, the L&C Team.

Posted 3 years ago

“The customer level, mortgage knowledge skills and assistance we have had from Joseph has been absolutely fantastic. We have had a number of enquires and spend hours on the phone receiving very clear explanation of how things do work for our scenarios. Thank you so much for your patience. We can highly recommend your services to anyone.”

Posted 3 years ago

Hi Tomasz, thank you so much for your recommendation, we really appreciate it. We're very pleased our adviser was able to help you so efficiently. Thanks for letting us know! Best wishes, the L&C Team.

Posted 3 years ago

“On the ball - very efficient & friendly Have recommended you to a number of people”

Posted 3 years ago

Hi Brian, we're thrilled to hear you've been recommending us, thank you! Best wishes, the L&C Team.

Posted 3 years ago

“Fast, friendly and effective service despite the Coronavirus pandemic. Very impressive!”

Posted 3 years ago

Hi Christopher, we're really glad we were able to help with your mortgage needs during this tricky time. Best wishes, the L&C Team.

Posted 3 years ago

“Excellent service. Clearly explained and great user experience with the interface. Not intimidating as a first time buyer and everything was explained clearly and simply by advisors and case managers. Would recommend L&C to anyone looking for a mortgage, especially to first time buyers. Big thank you to Rebekah Lacey, Rebecca Robinson and Jordan for helping us through the process (we had to pull out of our first purchase and the second has gone very smoothly)”

Posted 3 years ago

Thanks for leaving us a great review Daniel! Best wishes, the L&C Team.

Posted 3 years ago

“As a first time buyer, I was really cautious and worried about the whole mortgage process. It was a minefield to me! Lucy Whipp made the whole process for me easy to understand and pain free. She explained things in simple, easy to understand terms and at no point did I feel pressured into working with L&C. She provided accurate advice and discussed many different options which was helpful as a first time buyer. I appreciated how easy it was to communicate with Lucy and how quickly she responded to any queries. I would definitely recommend L&C to anyone and particularly first time buyers.”

Posted 3 years ago

Hi Michelle, we're really glad you felt supported by our adviser and had such a positive experience you'd recommend our services. Thanks very much for leaving us a five star review! Best wishes, the L&C Team.

Posted 3 years ago

“I had a brilliant experience with L&C - everything was quick and efficient, so much better than it was years ago when I bought my first flat. I was informed all the way through the process, without me having to chase, updates were regularly sent, who the next account manager would be to assist at other stages of the process and a seamless transition to the acting solicitors. The online mortgage tool was very very easy and I loved the fact you got an estimate immediately by the plethora of lenders to select from.”

Posted 3 years ago

Hi Stacey, we're so pleased you found the process to be so efficient and straightforward. That's always our aim to it's great that we delivered! Thanks for leaving us a really great review. Best wishes, the L&C Team.

Posted 3 years ago

“Good service”

Posted 3 years ago

Thanks for the positive review! Best wishes, the L&C Team.

Posted 3 years ago

“L&C made the whole remortgage process very simple and stress free. We were given plenty of information and guided to an informed choice of mortgage provider. They were always helpful and professional throughout.”

Posted 3 years ago

Hi Christopher, we really appreciate you taking the time to leave us such positive feedback. Thanks for the five star review! Best wishes, the L&C Team.

Posted 3 years ago

“Really can’t recommend L&C enough, they made the whole process so straightforward. No long meetings with in bank or stress, everything was done over the phone and email. Our adviser Johnathan was particularly helpful and explained everything thoroughly as well as being there throughout the full process to explain everything and reply to any questions. I will definitely use L&C in the future”

Posted 3 years ago

Hi Ashely, thanks so much for your recommendation, we really appreciate it! We look forward to helping you again in the future with your mortgage needs. Best wishes, the L&C Team.

Posted 3 years ago

“L&C mortgages were terrific, competitive and worked well around restrictions placed upon us during the lock down. Would definitely recommend them. Only negative was the legal team working on their behalf. Otherwise, am so glad I managed to remortgage. Thank you L&C”

Posted 3 years ago

Hi Karola, we're so pleased to hear you would recommend our services! I will pass on your comment on the legal team who worked on your case to the Customer Care team to look into. Thanks for leaving us a five star review! Best wishes, the L&C Team.

Posted 3 years ago

“This is the second time I have used L&C to find a mortgage. I have always been very happy with the level of service I have received, and I would highly recommend them and have done so on a number of occasions.”

Posted 3 years ago

“Absolutely amazing experience from start to finish even during lockdown we have managed to overcome the obstacles. I would highly recommend L&C Mortgages when considering changing mortgage providers”

Posted 3 years ago

“Very efficient.Everything very smooth and easily accessable.It took less than 2 weeks to get the mortgage offer.Very helpful staff. Will use again and recomand to friends and family.”

Posted 3 years ago

Thanks so much for your recommendation, we really appreciate it! Best wishes, the L&C Team.

Posted 3 years ago

“Excellent service.. from start to finish..perfect communication.... a professional service. Totally recommend....”

Posted 3 years ago

Hi Paul, thanks for leaving us a really positive review. It's great to know you'd rate our service five stars! Best wishes, the L&C Team.

Posted 3 years ago

“I was very pleased with the service I got from Amber and April . They always responded quickly to any queries I had and we're very pleasant.”

Posted 3 years ago

Hi Jean, we're so pleased to hear how happy you were with the service you received! Thanks for letting us know. Best wishes, the L&C Team.

Posted 3 years ago

“difficult to get in touch with the advisor at times, but responsive elsewise. got us what we needed swiftly and well.”

Posted 3 years ago

Hi Alice, we really appreciate you taking the time to leave us a positive review. Best wishes, the L&C Team.

Posted 3 years ago

“Great service”

Posted 3 years ago

Thanks so much for leaving us a great review! Best wishes, the L&C Team.

Posted 3 years ago

“Excellence in everything they did and more improvements planned. I recommend L&C to everyone who needs a mortgage or remortgage.”

Posted 4 years ago

Hi Stuart, thanks so much for the recommendation, we're really pleased to hear you were happy with our service! Best wishes, the L&C Team.

Posted 4 years ago

“Very helpful and supportive through the mortgage process. Alex and Tabitha have been great to deal with.”

Posted 4 years ago

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L&C - London & Country Mortgages is rated 4.7 based on 1,465 reviews