As first time buyers, L&C made the whole process of finding a mortgage very easy and stress-free. Everyone we interacted with was very helpful, but Dominic Moore in particular really did an excellent job and we very much appreciate everything he did for us. Communication was excellent and being able to sort out everything (solicitors, insurance etc) through one channel made the whole experience completely hassle free. We would recommend L&C to anyone.
Adam has been brilliant; working hard to get us a great rate and very efficient. His communication has been excellent and we wouldn't hesitate to recommend L & C and in particular Adam.
Mark Cooper has been absolutely fantastic! Our first two purchases unfortunately fell through (no fault of ours) but Mark has continued to provide us with excellent service. He fully explains the process, is always there to answer questions promptly and I have been blown away by the quality of his customer service. He is a real asset to the company. Mark and L&C were recommended to me by a work colleague (and we work in the banking industry!!!) and I will also recommend L&C to anyone wanting a mortgage. 100% satisfied customer.
Wonderful service from both Daniel and Imogen. Our mortgage went from application through to offer in 2 weeks! They also helped me to set up my buildings and contents insurance. Thank you
I would recommend L and C to everyone. My experience was stress free and they were always polite, courteous and friendly, I could not of asked for anymore.
I was pretty delighted with the service I received at L&C. I was looking for the lowest interest rate over 5 years fixed and was really impressed with the package Jamie Booth found me. No fees associated and a cashback too. I did question Jamie to make sure this definitely was the right package for us as he only presented us with the one option, but he had obviously done his research as he had an answer for why we couldn't go with other providers. For example, I'd not been in my job permanently for a year which ruled some out, and some of the lowest interest providers take a long time to process the mortgage which ruled out some others. So i think his research was pretty thorough. Scott Lawrence, who completed the admin after us after the mortgage had been approved in principle, was also very helpful and answered all our questions. When Scott or Jamie weren't about, one of the other advisors was able to pick up on my account.
As a no fee broker I don't think you could really get much better personally. I would definitely recommend.
We're sorry to read this Andrew. If you could email us at socialmedia@landc.co.uk with your case number and postcode, we would like to investigate your experience. Thanks L&C
Since requesting my initial call back and being referred to an advisor everything has taken so long. The advisor doesn't return calls, takes 36hours to reply to emails, I have asked several times what are the next steps and is there anymore information and he just responds asking for more documentation. I have called and asked if there is somebody else I can speak with and always told the same that this useless guy has been allocated my file! Been nearly 4 weeks and he's only just asked for bank statements!
I researched mortgage brokers a lot before deciding to go with L&C. Very quick response to my request for a call back.Our Advisor from the start (Erin) has been absolutely superb, always quick to respond to emails and calls and has kept us up to date at all times. Everything has been taken care of for us, all we had to do is produce documents when requested.They found us the best lender to suit our needs and with a great interest rate, all the solicitor business taken care of as well as a protection policy.
I can not fault London & Country they dealt with my mortgage application from start to finish in a very professional manner
Monsor Malik dealt with my case and I would Highly recommend him to anyone of my friends and family he kept me updated throughout the whole process thanks keep up the good work
Quite disappointed with this company. All started out well. I spoke to a gentleman called Andrew who seemed pleasent and helpful. He asked me to send him some info, including mine and my partner's statutory credit reports, which I duly did. I then left a message on his answerphone l, asking for him to get in contact with me to discuss and I never heard a thing since. That was last Friday, it's now the following weds. Feel somewhat put out that I have sent confidential information to a company that has not even graced me with a phone call or email back. :-/
We're sorry to hear this and will happily chase this up for you. Our credit team are extraordinarily busy at the moment, but we would have hoped that you would have been contacted by now. If you could email me your full name, postcode and (if you have it to hand) case number, to socialmedia@landc.co.uk, we'll be happy to help. Thanks L&C
Really happy with the service offered; very helpful and friendly staff that kept in regular contact throughout the whole process. The mortgage offer they found for us was very competitive and met our needs completely. Would definitely use L&C again in the future without hesitation.
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