London Airport Transfer Reviews

4.3 Rating 70 Reviews
86 %
of reviewers recommend London Airport Transfer
4.3
Based on 70 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
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Phone:

0207 993 4989

Email:

booking@londonairporttransfer.co

Location:

27 Old Gloucester Street
London
WC1N 3AX

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Anonymous
Anonymous  // 01/01/2019
We would like to thank you for the excellent service we received from your company, our driver was punctual and professional. I have to say i was very impressed and will definitely use again and recommend you to everyone.
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Posted 9 years ago
We just wanted to complement your company for the wonderful service we received from our pick up at the airport to our hotel in Oxford. Our was very well versed and knowledgeable. Our driver, Thomas who took us from Oxford to Airport was exceptional. All your services made our trip so enjoyable. Thank you.
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Posted 9 years ago
Very pleased with the service,Driver was waiting at the airport when we collected our luggage and picked us up on time for our departure, both drivers were very helpful, would use this service next time.
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Posted 9 years ago
We have just returned from a short break in London and used your company to take us from and back to the Heathrow airport. I just wanted to say how very impressed my husband and I were with the service you provided on both journeys. Special mention must go to the driver on the return journey, who could not have been more obliging and courteous. Thank you again for helping to make our stay in London a memorable one.
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Posted 9 years ago
Hello May I say that your service is excellent! Your drivers on both occasions during my visit to London were prompt, courteous and helpful. I would not hesitate to recommend your service to anyone. Thank you.
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Posted 9 years ago
I was very impressed. I had a completely stress-free journey to and from the airport. I will definitely use you again - and recommend you to everyone I know. Thanks.
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Posted 9 years ago
Your drivers were punctual, charming, professional and efficient. They got us to the airport and home again with the minimum of stress, and were good humoured and patient with myself and my family (including two 7 month old babies!). The cars were clean and comfortable.
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Posted 9 years ago
Perfect service as it is already.Have used this firm twice now for return journey to Gatwick Airport, excellent service
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Posted 9 years ago
Both journeys were on time and drivers friendly and efficient. Would use this service again. Both drivers smartly dressed.
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Posted 9 years ago
Very happy with the driver, very friendly and helpful. Will use again.
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Posted 9 years ago
DRIVER VERY PROMPT&HELPFUL
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Posted 9 years ago
Reliable, punctual, professional & economical for a big group. I can't ask for a better service. I look forward to use them again.
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Posted 9 years ago
Driver was waiting for us and was very accommodating. Our transfer itself took far longer than expected, but I think this was mostly due to traffic issues beyond his control.
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Posted 9 years ago
This is the only company that could provide baby seats. Booked on line, driver was ontime, very professional drivers for our both journeys. I suggest everyone to use this company.
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Posted 9 years ago
Dear Sir, The first trip was perfect in every way. Your driver was there to meet us. He was very courteous and very helpful. The second trip unfortunately was not so good. The booking was exactly the same as the first but for some reason the vehicle sent was only a 7 seat and not an 8 as ordered. The driver suggested my grandson would have to sit on someone's knee. I was not happy with this and should have ordered another vehicle but because we had another plane to catch we had to agree to this. I am sure you will be aware that the licence for that vehicle was to carry 7 passengers only. Not only was my grandson in grave danger of injury but your driver was breaking the law by advising 8 passengers to get on to a 7 seat taxi. At the beginning of the journey your driver had seen the apprehension on my face about the seating arrangements and said he would drive slowly. This, in my opinion he did not do In fact at one point he accelerated in order to go through traffic lights on orange. He could not be bothered to wait while they turned to red stopping him and then through to green again allowing him to proceed. My wife saw this happening and out of instinct shouted out "what are you doing, be careful". I gave both your drivers a £28 tip. The first driver was certainly worth it. But I am not so sure about the second. It may not have been his error sending the wrong vehicle. This could have been the despatchers fault and thus out of his hands. This is why I also gave him a £28 tip, giving him the benefit of the doubt. I hope my comments provide useful criticism and you make sure this does not happen with any of your future passenger requirements. The overall service was very good and I would have given the score as "very good" but because of the overcrowding issue I could only give the score as "poor-normal" purely on safety grounds. I will use your company again but please do not allow this overcrowding of vehicles to happen for anyone. Sincerely Alan Ward
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Posted 9 years ago
Very good service. Right on time, smooth pick up and nice comfortable car, even had a couple of cold waters waiting in the car which was a nice touch! Would recommend again to use for business.
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Posted 9 years ago
There is no best company like London airport transfer, provide excellent taxi service to airport. Affordable price. Highly recommend.
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Posted 9 years ago
It was great, the driver was very helpful and nice.
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Posted 9 years ago
Arrived 2 hours late due to a delayed flight, my driver was welcoming with name board and it was a pleasant journey home after the long flight over. Highly recommend. Thank you london airport transfer.
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Posted 9 years ago
Drivers always call ahead to check, company has previously been very responsive in situations when arriving flight times are changed.
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Posted 9 years ago
London Airport Transfer is rated 4.3 based on 70 reviews