Garden Adventure Ltd Reviews

4.8 Rating 257 Reviews
69 %
of reviewers recommend Garden Adventure Ltd
4.8
Based on 257 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Read Garden Adventure Ltd Reviews
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Phone:

01342 477774

Email:

sales@gardenadventure.co.uk

Location:

19 Manor Road,
19 Manor Road
East Grinstead
RH19 1LP

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Garden Adventure Ltd 5 star review on 7th March 2023
Linda Fauld
Garden Adventure Ltd 5 star review on 4th May 2022
Niki
Garden Adventure Ltd 4 star review on 17th March 2022
Peter Abbott
Garden Adventure Ltd 5 star review on 7th August 2021
Rachael
Garden Adventure Ltd 5 star review on 7th August 2021
Rachael
Garden Adventure Ltd 5 star review on 7th August 2021
Rachael
Garden Adventure Ltd 5 star review on 2nd August 2021
JT
49
Anonymous
Anonymous  // 01/01/2019
5
Linda Fauld
Rate 5. Excellent service, they exceed our expectations by including extra wood and shingles. Everything went together exceptionally easy.
Garden Adventure Ltd 5 star review on 7th March 2023
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Posted 1 year ago
5
Niki
Highly recommend Garden Adventure Ltd. We bought a Boston cabin 18 months ago and have been thrilled with it. We did have a broken handle recently and Martin sorted a replacement with no hassle.
Garden Adventure Ltd 5 star review on 4th May 2022
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Posted 1 year ago
4
Peter Abbott
We bought the clock tower log cabin in February last year. We had not bought anything like this on the Internet or without seeing one in a show, ground and  was a bit concerned. After a few telephone calls and emails with Martin, I felt reassured to make a purchase but we  need not have worried. When the cabin arrived, the log cabin was exactly what we wanted. The whole process was first class, we were kept informed of the progress from  manufacture  to delivery. The delivery date and time was spot on. After a good read of the plans we started to errect the cabin. I have to say it went together very well, no bent or warped  wood all the joints were good and tight. The plans were spot on. The roof was a little tricky, as I had never fitted shingles before but a bit of research, this part also  went well with more shingles than needed. There was a couple of times I had to ring Martin about some  minor points which were more to reassure  me that I had understood the plans, Martin was only too happy to help and give me the advice I needed. He came across as being someone who didn't just want to make a sale and forget the customer once he had completed the sale. The fiinished product looked the business. We used a quality wood preserver and a quality paint to finish it It has now been up for just over a year. There has been no separation of planks, no seepage of rain and no damp. The only thing we have had to do was plane a little bit of the door as it had swollen slightly. A couple of minor points that i think should be mentioned. We ordered the Georgian style door and windows at an extra cost,. This was a waste of time it  was a cheap method of making the doors and windows to look Georgian,   in the end we didn't use them as they looked too false. And the other point is, for a  few pounds more, it could have come with window stays  as there was no way of holding the windows open and without them they would just flap in the wind. I bought some cheap ones from Screwfix that did the job. We have used it lot even though the winter. All in all I would recommend Garden  adventure and the product we bought was  in my view good  quality.  Thank you to Martin for offering a good product and service.
Garden Adventure Ltd 4 star review on 17th March 2022
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Posted 2 years ago
5
Rachael
We are over the moon with our 4x4 Grande cabin from Log Cabin Kits. The service and communication from Martin was brilliant throughout, and he would always answer any questions I had (and I had a few), so thank you! We used the fitters who were friendly, arrived early and cracked on with the job. We've had the cabin for 3 months and it's been exposed to a range of weather conditions, and so far no issues experienced. I would highly recommend!
Garden Adventure Ltd 5 star review on 7th August 2021 Garden Adventure Ltd 5 star review on 7th August 2021 Garden Adventure Ltd 5 star review on 7th August 2021
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Posted 2 years ago
5
JT
Excellent service from start to Finnish. Great quality product at a reasonable price. Martin was extremely responsive when I had queries in regards drawings and specification he e-mailed me back straight with an answer. Definitely recommend garden adventures if your planning on buying a summer house/log cabin. The fitters he recommended were also professional, they turned up on time and worked till the job was done.
Garden Adventure Ltd 5 star review on 2nd August 2021 Garden Adventure Ltd 5 star review on 2nd August 2021 Garden Adventure Ltd 5 star review on 2nd August 2021
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Posted 2 years ago
5
Joe
The whole experience was easy and clear from start to finish. We asked quite a few questions before delivery and Martin answered them really quickly and comprehensively. The cabin was great. We built it with two people apart from the doors and windows which took a few more people as they were pretty hefty.
Garden Adventure Ltd 5 star review on 14th July 2021 Garden Adventure Ltd 5 star review on 14th July 2021
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Posted 2 years ago
4
Roger Gabriel
The cabin arrived late with bits missing, but Martin sorted this and came and helped with installation FOC. The cabin is now up and fully serviceable. It is important to remember that wood being a natural product moves with heat and moisture for some considerable time once assembled, especially important if you intend to attach anything to the walls. If I was installing another I'd consider treating the wood with preservative and waterproofing before assembly.
Garden Adventure Ltd 4 star review on 29th April 2021
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Posted 2 years ago
5
Lee Sutton
Very efficient installation by your 4 man team. Good quality solid wood. Nice that doors have a lock & key. Very happy
Garden Adventure Ltd 5 star review on 19th March 2021
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Posted 3 years ago
4
Paul Lanzarotti
Martin is as many have pointed out, fantastically helpful and always happy to provide support which is fantastic. My only gripes lie with the product itself. The bearers were the wrong dimensions for the cabin I ordered which threw a spanner in the works when trying to work out spacing as the instructions didn't match what I received. (the instructions are not really instructions - just pictures with numbers). Had I built one of these cabins before then I would have perhaps spotted the issue earlier but if you are going to provide sparse instructions that reply on the accuracy of dimensions - then at least supply the parts in the right dimensions. I also encountered and issue where an internal door cut out had been cut on the wrong side of the wood plank - this small issue lead to having to having to pull down the entire cabin log by log (80% of it was up) and rebuild it. Very annoying especially when you are working alone and in the rain! Lastly the ironmongery that came with the windows and doors bared no resemblance to the window locks and handles I was shown on the demo cabin. This was a key aspect that I used to convince my wife to go with Garden Adventure as we live in London and security can be an issue. This is not Martins fault as I imagine the manufacturers changed this up without notifying the distributors however, the cabin is used as a home office so security is paramount but rinky dink window catches and sticky door handles supplied are only likely to cause any budding burglar to retreat in a fit of giggles. We honestly wouldn't have bought the cabin if we knew it came with these lightweight catches and there is no elegant way to upgrade them (as far as I can tell). Having said all that the cabin is a great investment and again, Martin is a stand up guy and I have recommended Garden Adventure to several friends and problems aside, the quality of the cabin is good on the whole. My advice is to check what you recieve carefully and ensure that what you receive is what you ordered as all the issues I have mentioned lie with the manufacturer.
Garden Adventure Ltd 4 star review on 11th August 2020 Garden Adventure Ltd 4 star review on 11th August 2020 Garden Adventure Ltd 4 star review on 11th August 2020 Garden Adventure Ltd 4 star review on 11th August 2020 Garden Adventure Ltd 4 star review on 11th August 2020
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Posted 3 years ago
Paul - thank you for taking the time to provide this in depth review highlighting both some bad points but also some good too. Unfortunately you were the recipient of a rogue cabin that had a number of issues from the factory, it somehow snuck through their usual quite rigourous quality control and thanks for being so patient with the build in order to overcome these flaws. I'm pleased the lasting effect and overall experience has now become a pleasant one and you are able to enjoy the building for its designed usage. (Hope the Beetle is still going strong?) Sincerely - Martin
Posted 3 years ago
5
Sharon Bundy
Very easy build took 3 days to complete. Quick delivery. Ordered on lockdown any took few day amazing. Martin very helpful and knows what hes talking about. It's a 5m by 4 m cabin with loads of room. We have a full size pool table in it thanks Martin
Garden Adventure Ltd 5 star review on 31st July 2020
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Posted 3 years ago
5
Rob Jones
Absolutely fantastic cabin easy to erect we didn't quite know what to expect and have been thrilled by the end product best kit on the market thank you Martin my wife loves the space its provided at a great price too best wishes Robert and Charlotte mid wales
Garden Adventure Ltd 5 star review on 25th May 2019
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Posted 4 years ago
Rob - thank you for your kind words. Glad your building has exceeded expectations and may you get many, many long years use from it.
Posted 4 years ago
5
Karen Simmonds
We are thrilled with our Brooklyn Cabin, from order to installation we received courteous and efficient service. I wouldn’t hesitate to highly recommend.
Garden Adventure Ltd 5 star review on 19th June 2018
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Posted 5 years ago
5
Jo
Looks beatiful Thank you!
Garden Adventure Ltd 5 star review on 13th February 2018
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Posted 6 years ago
5
Patrick Reilly
Small company, big service. Found this company at last minute after researching for over a year and initially purchasing from somewhere else. Manage to cancel my 1st log cabin as within the 1st 7 days and purchase from garden adventure as it was the exact size I required. Only dealt with Martin and everything arrived as stated, no issues. Took me a couple of days to erect as it is a 6m x 5m log cabin. Manufacturers instructions come inside the pallet and were quite easy to read once you get your head around the diagrams. One thing that would have benefitted me would be to have the instructions posted before arrival, or electronically sent. This would have saved me from double handling as all pieces are individually numbered. Due to size I had a lot of wood and had to carry round my back garden, in hindsight I would have stacked in order saving me time to id all the parts again. Been up a couple of months now and so far survived our weather of snow and rain. I'm turning my log cabin in to a Mancave so it's an ongoing project, so far I'm more than pleased with the quality and build of it. All parts were in place so had no real issues putting it together. Be prepared to spend a fair bit of time doing a roof, particularly a cabin of this size. Shingles are easily laid just time consuming. Overall an excellent product and highly recommend the quality and no hassle service from Martin.
Garden Adventure Ltd 5 star review on 4th February 2018
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Posted 6 years ago
5
Angela Wilde
I purchased a 4mx5m Marquis log cabin, very happy with the quality and looks amazing in my garden! Would definitely recommend Garden Adventure to friends. From start to finish excellent service received, even the delivery driver was very helpful and gave some good advice too! Let’s just say my son and his friends love this cabin 👌🏻
Garden Adventure Ltd 5 star review on 3rd February 2018
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Posted 6 years ago
5
Ian Overend
There are plenty of companies supplying log cabins on the net and you do read some horror stories but Garden Adventure had the best reviews and a great product at a good price. It arrived when they said it would. I now have a 5 Mtr x 4 Mtr Studio in my Carden, which is Sat on my decking. I built it myself and my advice if you don’t have diy skills then pay for it to be fitted. The plans could of been better but it’s up and dry. We recommend 100 %.
Garden Adventure Ltd 5 star review on 2nd February 2018
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Posted 6 years ago
5
Mike Huddart
Delighted with the Liverpool log cabin. Excellent quality and exceptional value for money. Our builder couldn't believe it! Martin was a pleasure to deal with and totally customer focussed. Highly professional and knowledgeable in all the details of his product.
Garden Adventure Ltd 5 star review on 25th October 2017 Garden Adventure Ltd 5 star review on 25th October 2017 Garden Adventure Ltd 5 star review on 25th October 2017 Garden Adventure Ltd 5 star review on 25th October 2017
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Posted 6 years ago
5
Tommy McNairn
"Very happy with my log cabin very easy to put up ,top quality would recommend to anyone,love it thanks garden adventure \ud83d\udc4c"
Garden Adventure Ltd 5 star review on 24th October 2017 Garden Adventure Ltd 5 star review on 24th October 2017 Garden Adventure Ltd 5 star review on 24th October 2017
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Posted 6 years ago
5
Verified Buyer
The service received from Martin at Garden Adventures is first class. We bought a log cabin and used the installation service. We were really please with both the quality of the cabin and also its construction. Would and will recommend Garden Adventures.
Garden Adventure Ltd 5 star review on 20th May 2017
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Posted 6 years ago
5
Mr S King
Excellent service, quality product & extremely pleased with the finished building. Happy to recommend!
Garden Adventure Ltd 5 star review on 9th May 2017 Garden Adventure Ltd 5 star review on 9th May 2017
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Posted 6 years ago
5
Verified Buyer
Excellent product at competitive price, helpful advice, good company to deal with.
Garden Adventure Ltd 5 star review on 13th January 2017
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Posted 7 years ago
5
Anita Dubery
Good value cabin which was well constructed by the team. They even built the base so everything was managed by Martin, very pleased, would use again but as cabin will last in excess of 25 years I don't need to. I choose the 4m by 3m cabin.
Garden Adventure Ltd 5 star review on 9th January 2017
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Posted 7 years ago
5
Sam Wildridge
Fantastic communication from start to finish. Martin was at the end of the phone to answer any questions we had. The cabin is solid, a great size. The *only* thing I think that could be improved is the instruction sheet that comes with it, as it was extremely hard to read the numbers to the pieces of wood, it took some guess work on our part to make sure it was correct. Would definitely recommend - in fact I already have to several!
Garden Adventure Ltd 5 star review on 9th January 2017
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Posted 7 years ago
4
Mr C Dent
Although initially unhappy with the delayed delivery, when the cabin did come, I found the driver to be very helpful and pleasant. The product was of a high quality and went together very well. I was very pleased with the end result, may thanks. Colin
Garden Adventure Ltd 4 star review on 5th November 2016
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Posted 7 years ago
Garden Adventure Ltd is rated 4.8 based on 257 reviews